Customer Ratings & Reviews
- Model:
- ME16K3000AW
- SKU:
- 4820201
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice. Fits perfectly. Works well and matches my other Samsung appliances. Dented on the side didn't see until I got home. Not able to notice once installed. I would recommend opening box before leaving the store
I would recommend this to a friendBrand response from Samsung
Posted .Hey Jimmy916! We are happy to see that this unit fits and matches your other Samsung appliances. As you mentioned before, for safety it is recommendable to check on the appliances before or after you install it in your house. Thanks for being part of our Samsung family. ^Gaby
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was smooth and exactly what you would expect. Good looking with rest if stainless steel appliances too
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was purchased to replace my over 10 years old microwave, and so far it's been great.
I would recommend this to a friendPowerful cooking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use this microwave a lot, for heating and reheating food, as well as popcorn. It’s power means less cooking time!
I would recommend this to a friendnothing more basic Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special about it, just a regular microwave, it heats food good, I ran the vent outside and this keeps the inside the house less odor.
I would recommend this to a friendThe microwave is wonderful!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has been a great addition to the kitchen. It is an excellent appliance package.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this microwave. Easy installation. Was able to do it bymyself.
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this delivery. The guys were very professional and quick.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good only thing,the white coating under the glass turntable is chipping off.
I would recommend this to a friendIts Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great working and quiet. Would give 5 stars but one of the mounts stripped out...
I would recommend this to a friendRange
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice range for this price. Added nice and modern look to the kitchen
I would recommend this to a friendso far works good. Fan is still loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far works as plan but the fan is still loud. Easy to dent.
I would recommend this to a friendBurned out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was warming something and started seeing smoke and when checked inside the element at the top burned out and microwave stopped working after that. This was after a couple of months of purchase. Called warranty, and they denied that it was a defect. Declined to repair or replace. Horrible customer service experience after a horrible and cheaply made machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jk2020,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the burning smell from your microwave. Don't worry will surely notate your feedback about this matter for a better product in the future.
Please see the below link for reference. See page 7, under CRITICAL USAGE WARNINGS:
https://downloadcenter.samsung.com/content/UM/201712/20171227164806882/2017.12.22_ME16K3000A_AA_EN-MES.pdf
For future reference please click on the link below on how to clean microwave to avoid unnecessary repairs:
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME16K3000AS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference Ticket number: 1144277223
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave came as promised. I haven't had the opportunity to use it yet since I am renovating my kitchen. I can't wait till test it.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good customer service and easy to use the app and order products
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review! ^Ty
Microwave works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. great fan. installed over new range - great looking and seems efficient!
I would recommend this to a friendUSB Ethernet Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at the reviews so I purchased one. No problem installing it on my laptop (no ethernet port) and it's plenty fast enough!
I would recommend this to a friendGood value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit and installation instructions were spot on. The template worked perfectly for me as a first time installer.
I would recommend this to a friend- Pros mentioned:Ease of use, Performance
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that microwave easy to install n works perfectly
I would recommend this to a friend My beautiful Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and service and delivery on time and professional and friendly.
I would recommend this to a friend