Customer Ratings & Reviews
- Model:
- ME16K3000AW
- SKU:
- 4820201
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
Good quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Micro wave is good. But the exhaust fan is bit noisy.
I would recommend this to a friendSuper easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! In every single way. Buy it!!! !!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from Samsung
Posted .Zero complaints are what we like to hear because we strive to give our customers top-notch quality and performance with each product. Thank you for being part of the Samsung family. ^Cat
Samsung microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave replaced a frigidaire microwave that I have had for about 10 years. This microwave does NOT heat or cook evenly like my old microwave. Very dissappointed and wish I had just repaired old microwave.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Trey,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it does not heat or cook evenly. We do apologized for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001963/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144551829.
-Noraina
A +
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Love it Love it Love it Love it Love it Love it
I would recommend this to a friendNice replacement .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice replacement for our original Samsung microwave. It does everything I need it to do!
I would recommend this to a friendworks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works perfect fits as described my wife loves it matches perfectly the rest of her appliances
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Microwave I am so very Happy I made this purchase Thank you
I would recommend this to a friendSomewhat disappointing still have not gotten it in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation issues with my house. Should have checked before i bought it!
I would recommend this to a friendGreat Microwave for Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish, functional, what more do you really need from a microwave. Fits the bill.
I would recommend this to a friendDefinitely worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is good and exactly what I was hoping for so far
I would recommend this to a friendGreat microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great only issue was covering blower motor on back
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spectacular, I recommend it just a hundred. Amazing
I would recommend this to a friendgreat micro!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were very happy...!! Perfect appliance! easy set up.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit. Cooks evenly and times are accurate. Stainless does not show fingerprints.
I would recommend this to a friendSamsung product always good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung product always good, we always use Samsung
I would recommend this to a friendFound dent after installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a small dent that is only noticeable on the top of the microwave when light hits a certain way, but i signed a paper upon delivery that it was ok. They tricked me. Trickery aside, the quality of this model is low. It takes longer to heat my food than other models out there and also heats very unevenly. It gets 2 stars instead of 1 because the color is very sharp on the stainless steel model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Heating our food using a microwave is the most convenient way. Let us help you with the Samsung appliance.
If the microwave turns on but does not heat, checking a few settings and the installation will help resolve the issue.
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Cooks food too slowly. See page 28 of the user manual.
Cooking techniques help heat food evenly. See page 20 of the user manual.
https://downloadcenter.samsung.com/content/UM/201712/20171227164806882/2017.12.22_ME16K3000A_AA_EN-MES.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145375844) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We love the microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went well and the workers were friendly
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking microwave. Goes well with the set we got.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave I ever owned. Very happy with it. No issues
I would recommend this to a friendNew microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is plenty of space in this microwave and has many great functions to it as well.
I would recommend this to a friend