Customer Ratings & Reviews
- Model:
- ME16K3000AW
- SKU:
- 4820201
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product. Actually I bought all my appliances from Best Buy.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It makes my food warm and cooks evenly and is easy to clean
I would recommend this to a friendvery happy with purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with the purchase, works well, easy to use
I would recommend this to a friendWorks great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well very glad I purchased this product
I would recommend this to a friendgreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok dome am happy camper great job as dome so martin
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for the five star review! ^Lena
Nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has good products. This microwave lives up to the name
I would recommend this to a friendBrand response from Samsung
Posted .Hello Gotti. I'm delighted to see that our microwave had the specifications you needed, enjoy it.
^Gaby
Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd replacement of this model. It is the only one that fits my opening. The last one lasted 3 years so hoping for at least 5 years on this one. The magnetron goes out each time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand your concern with your previous microwave. As for the current one, Your warranty for this microwave is below:
ONE (1) YEAR PARTS AND LABOR,
TEN (10) YEARS PARTS WARRANTY FOR MAGNETRON
Thank you for choosing Samsung. ^Brad
Only warms food
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't really get food very hot. When I heat soup for 3 minutes it is very warm but not hot. Dissatisfied with this microwave.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you have some concerns with your Samsung Microwave and I would like to offer some help to ensure you are getting the most form your machine. See link below:
https://www.samsung.com/us/support/answer/ANS00049159/
Thank you for choosing Samsung. ^Brad
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has been a great addition to my kitchen, appliance package.
I would recommend this to a friendGreat size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really use it every day and is beed amazing for us
I would recommend this to a friendGood Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave!!!! It holds up to the Samsung quality as expected.
I would recommend this to a friendPerfect!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style and light underneath. Great microwave!
I would recommend this to a friendBrand response from Samsung
Posted .We're happy to hear that you've found the perfect microwave for you, Kimi. Thank you for choosing Samsung. ^Lo
- Cons mentioned:Noise level
fan noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the microwave seems to work well for basic functions, the fan is quite loud on either hi or low setting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DMarie,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as the fan is loud. We do apologize for the inconvenience this has caused. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144645671.
-Noraina
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works like it should heats food evenly would recommend
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is pleased to hear that you've found the perfect microwave for you. Thank you for the 5 Stars! ^Lo
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice experience from start to finish with purchase.
I would recommend this to a friendBasic and nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far working well Like how handles feel when open and closing the door
I would recommend this to a friendGOOD MICROWAVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THE MICROWAVE BUT IT WAS A PAIN TO MOUNT/INSTALL
I would recommend this to a friendJust ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehh. We knew it was basic but come on. Tho express cook you need to hit the add 30 seconds multiple times. However we just use it to reheat so it works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BB4L,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave express cook not responding. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
The microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Use your Samsung microwave for defrosting:
https://www.samsung.com/us/support/answer/ANS00087027/
How to cook with your Samsung microwave:
https://www.samsung.com/us/support/answer/ANS00049159/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME16K3000AS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144661044
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the microwave have great power
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great overt range microwave. Samsung has some of the best products.
I would recommend this to a friend