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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 76 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the Samsung microwave's easy installation, affordable price, and quiet operation. They appreciate the extra counter space it provides and the efficient sensor cooking feature. However, some users have concerns about the dim under-light, the loud fan noise, and the small display that can be hard to read from a distance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 76 reviews
  • Rated 3 out of 5 stars

    Fairly decent Microwave for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it came here from the warehouse and was put in; the fan didn't work, so I got a different one. I wasn't overly impressed with the microwave and traded it in for a Whirlpool; which beat the others hands down. I love the Whirlpool!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is our first over the stove microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect solution for added counter space, it also looks great with the matching Samsung stove we bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is good quality, esp. for the price. Basic microwave; not advanced features, but it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heats food very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really enjoyed the new microwave and its efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Micro wave. Works consistently well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave! Works consistently well! Only thing negative is the noise while it is working.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually had to return this Item back to the Store which was an hour drive each time, because when I got the Item home it had none of the mounting Hardware or Manuals in the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not really too excited about the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as my old microwave that quit. Have to set power level to 10 everytime just to get it to cook items thoroughly and hot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    As advertised...with a little effort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed, it's working exactly as advertised - cooks fast and quiet. Average size, but we use it for simple tasks, not elaborate microwaved meals. We had to send original one back because there were "loose parts" in it - opened the front panel to insert the vent filter before installing and found a electronic component (resistor?) sitting loosely and unattached in the compartment - no clue where it should be, but clear that it did not belong there. Light cover also was not attached, so decision was made to return and replace without installing. Best Buy was great about exchanging product. Second item had small dent on side right out of the box - but no loose parts and dent is hidden by cabinets, so we decided to install instead of returning again or canceling order and finding an alternate model from another manufacturer. So it works well - hot/even, quiet, etc., all the necessary shortcut keys, etc. - but the level of the quality control during production is suspect,.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this product so far. It works great and was very easy to install. It has a very sleek design and really logical buttons. I looked at several that were more than 100 dollars more than this one with similar features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value and design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a counter top unit- bought as open box, but item was perfect with all mounting materials. The BB sales person was outstanding and made sure we had everything for a successful install. Took 2 hours including adding a circuit/plug installation for the unit. Decent weight and performance. Light is dimmer than halogens and not very effective, but we supplemented with low voltage LED lights from Lowes- works great. So far so good- real test of any product is if it is trouble free for a reasonable period of time- so far we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Noise level

    Rated 5 out of 5 stars

    great for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this up and within an hour I had it installed and running. 3 days later it went on sale and we got $20 back. It looks great and is quiet compared to our last one. This is a nice microwave for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent value and performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave replaced our ~$400 GE one that lasted 7 years. The install was very easy as the wall bracket and screws lined up exactly. We've only been using it for a month, but are very pleased with its performance and features so far. I hope this review helped. Good luck!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good OTR microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use and cooks much faster than my old one. I like the preset buttons for things like melting.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great value and size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this installed to replace a very heavy early 1990's GE that was beginning to fail. What we were looking for more than anything was one that wasn't going to be vastly different in size from our old one. Many were going to stick out 1-1.5" more and also were lower. This one was sized right and packs punch with 1,000W of power. So far works great, is very quiet when operating and the controls are pretty straightforward and easy to follow. Priced higher than other brands and models, but I was confident in quality from Samsung to justify the price. I'm very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It!. Perfect Microwave at the Perfect Price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave for my new dream home, and I couldn't be any happier. It is very easy to use and has a pretty blue numerical display. It is an excellent value for the money, and I recommend it for anyone looking for a quality microwave on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price it's probably the best one out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am mainly impressed with this microwave, I like Samsung products they are reliable and have yet to have a bad product from them. This microwave is nice because it seems to cook your food evenly even though it seems to take a little longer than our old LG which had the same wattage but higher price tag. The only thing I wish it would have is an instant start when you push the "Add 30 Second" button instead you have to push start after that to get it going I just got spoiled by my last microwave. Best Buy was the only big chain to have it in white which is odd since white is still the basic color for microwaves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect except for lack of instant 1 - 6 mins cook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect except for lack of instant 1 - 6 mins cook options.as is, one needs to pump in times and cook levels. On another point, all those programmed options are insulting, dumb and/or wasteful. i have in mind buttons like didcated ones for, say, "pizza." Cooked or raw? (It never says) Further, people are not that dumb that they cannot figure out what time/cook settings work for different stuff. why not use the technology for something really innovative? Not sure what, but right now, the preset-dedicated buttons are offensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and as promised. Good size, fits most foods just fine. Sensor works marvelously for reheating. Simple to learn while still full feature. Timer on the stove light and multi-speed fan are nice features. Have owned for a month and so far am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a white kitchen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a great microwave for the money...very large turntable so plenty of room for the plate...love the settings, very easy and simple. The loud beeper is awesome...i can be somewhere else in the house and still hear it when it goes off. My only complaints are that the fans are towards the back of the microwave and since i usually use the front burner some condensation gets on the front of the micro ...my only other complaint is that the door is a little hard to shut and open. This didn't effect my rating though because overall its very worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great replacement microwave.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look, the quality and the price. This one we installed in our Florida Condo. Be bought the same model for our home about 2 years ago and paid the same price. That one is still working great.

    I would recommend this to a friend
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