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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4060 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 3.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,059 reviews
  • Pros mentioned:
    Looks, Performance

    Rated 5 out of 5 stars

    Looks great.. Very good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing and works extremely well. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, and unit has nice finish easy to clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is okay. It does what it is supposed to and warms food. My only complaint is that it has a light humming/buzzing sound coming from the keypad when not in use. I ordered another one and it also hums. Would have gone with a different microwave, but already had the bracket in place.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi alih,

      We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave making a humming/buzzing sound. Don't worry will surely notate your feedback about this matter for a better product in the future.

      I highly recommend clicking this link for future reference or guide:
      https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
      https://www.samsung.com/us/support/answer/ANS00062285/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144522088

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    excelent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features, shyni, the installation weren't that clear. Poor packaging, since the case got hit during the shipping and that store issued a discount since they couln'd get me another unit on time. Other than that it is a nice microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this item for purchase. Matches stove beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as part of a package deal. Very please with operation ~ overall a great microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice microwave for the price. We are pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and easy to install and work fantasic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet. We are in the middle of a kitchen remodel. Will post when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products and this microwave is just perfect!! The stainless steel look is really clean!! Has many extras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy to use microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our other microwave broke, my wife and I jumped online looking for a new one. This was by far the easiest choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We basically use our microwave for warming up food and popping popcorn. It works great for both of those. Cleans up very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I needed to go with one brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it to complete my updated kitchen and this was the perfect piece.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Works Fine, But Not My Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this microwave for 3.5 years now and I have never loved it. I works perfectly fine, and I love the dark interior. However, I have little peccadilloes that to this day still make me wish we had not chosen this unit... *Buttons can be hard to push/register (even after 3+ years). *The 30-seconds button doesn't start automatically (you have to hit the start button too), *Door always seems to be a bit crooked *The fingerprints... good heavens, it constantly needs cleaned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    2nd time is a charm? We hope.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first model would overheat and shut off after 4-5 mins of use. Best Buy was good about replacement in a timely manner. We got this microwave as part of a package and it seems fine -- no fancy bells and whistles but very good every day use. Hoping it lasts...only had installed for about a week, but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what we paid it is perfect. Shipped fast. Told us it would be at least 5 days and it came in 2 days. Was what picture said

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these in the kitchens I build because they have a relatively large 400cfm exhaust, I always try to vent my kitchens, and they work well as microwaves, its very handy to have a microwave with a good exaust right over the range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but looks awesome with other Samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this microwave gave us what we wanted. Powerfull fan and efficient heating and defrost features on this microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service installed with no problems delivered on time

    I would recommend this to a friend
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