Customer Ratings & Reviews

1) the light is too dim, even in the Hi position. There is only one incandescent bulb which will be likely short-lived. Replacing it requires using a screwdriver. Other microwaves have 2 easy-to-replace bright bulbs. There was no way to try it out before the purchase. 2) The 6-page User Manual has just about one page of instructions and 5 pages of Safety instructions. Not a single picture. The user is supposed to be smart enough to guess how to use all the features, but dumb enough that there are 5 pages of precautionary warnings! 3) The vent has a mind of its own. It does NOT go on when you press the keypad, but goes on automatically when you don't want it, and you can't even turn it off then. 4) The keypad is poorly designed from an user viewpoint. The most commonly used functions START and STOP are not emphasized enough, and are put in an unfavorable position. They should be large and uniquely highlighted instead of being just put among many other functions. There are also too many functions which are quite confusing. This is a microwave for household use, and not a smartphone for computer engineers. 5) There is a POWER LEVEL function key but it does not work. It is not even mentioned in the User Manual, so is it supposed not to? 6) The ADD 30 seconds still require you to push the START key, it does not start the microwave as described in the User Manual. 7) The keypad feels cheap and does not return a positive click, so that you unsure if your command had been entered. 8) The turntable is oversize and goes slightly over the edge. All in all, a rather disappointing microwave. Samsung should try better with household appliances.

Great microwave, looked at more expensive models but came back to this one.

Looks good, performs well but the next unit up would give more features for just a little more money.

Easy to install and just a easy to use. the rack make it nice for heatinf up a couple items at the same time

Sensory cooking is outstanding. Easy to use and to clean. I would recommend this Samsung package to anyone

This new microwave completes my kitchen. It matches very well to my other appliances. Love the versital fan and light feature too.

I am happy with the large size and functions available on this microwave.

Works very well so far! Looks nice in my kitchen and can accommodate larger dishes than my old microwave.

The Samsung microwave has sensor cooking so no more guessing as to whether your dinner plate is hot or not. The control panel is easy to use. And, it has a great sleek look.

Bought this with complete kitchen appliance makeover. Limited use so far, but seems to work very well. Love the Samsung brand!

This is replacement of a bad microwave. Great product made easy to purchase and install

Bought to replace old unit. Cooks faster and hotter, takes some getting used to! Makes plates hotter, though; broke a few plates before I adjusted to new hotter cooking.

This microwave is a good value for the features and power level. My only problem is the ability to read the instrumentation panel even with good lighting in my kitchen.

My 2 year can now operate this microwave ..it is very easy to use and like all the preset selections

I really wanted the LED cooktop lighting to complete the look of my new Samsung kitchen appliances but I could not justify the extra $100 to get that. I'll look into a dimable LED bulb to replace the cooktop light. This microwave works great. Excellent power and the hood vent works well too. What more could you want? Especially for the money.

Our first over the stove Samsung microwave finally died and after a look at all the available microwaves, I decided to stay with the Samsung brand. I liked the look, the 12 sensor cooking options (an updated bonus from our old microwave) and best of all the price was just right. The only down side is that the timer alarm sound is much too low. Otherwise, another great deal for our kitchen from the Samsung appliance family.

very nice microwave, nice design and features. would definitely recommend Samsung appliances.

I like this microwave. It’s easy to use and very easy to clean

very large size, powerful fan and easy hookup when you follow the directions.

Has alot of information that makes it simple to use but also alot or variety of ways to use