Customer Ratings & Reviews
- Model:
- ME18H704SFB
- SKU:
- 3900008
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
Solid style & space saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very well built microwave! Nice upgrade from my counter one. Sensors are really cool to cook to perfection!
I would recommend this to a friendBrand response from Samsung
Posted .Hello nisemonster! I’m so happy to see that you like the style and design of your microwave. Thanks for being part of our great Samsung family! ^Gaby
Good item for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!!! nice looking microwave with multiple features.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for choosing Samsung, Erie! ^Jecca
- Pros mentioned:Size
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Are microwave died so we went to Best Buy, our lucky day it was on sale. Much bigger then our other one. We love it.
I would recommend this to a friend - Pros mentioned:Design
Great product matches my refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave my kitchen a facelift. Sleek and modern. Also has a ceramic interior.
I would recommend this to a friend Time will Tell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this a a replacement for my 10+ yrs old GE profile spacemaker XL. I was reluctant to get it because I've read several reviews in which people complain of the door handle breaking off while under warranty and samsung refuses to replace. I have not had any issues so far. My only complaint is the lack of a one touch cook feature.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your thoughts on this microwave, Vince! We value your opinion. ^Jecca
- Pros mentioned:Ease of use
Nice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. Easy to use. Match my Samsung range nicely
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Chuck. Samsung is proud to be a beautiful addition to your home. ^Lo
Good Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used yet because our kitchen remodel hasn't been completed. But great price with a package deal.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for choosing Samsung, Deano. ^Lo
- Pros mentioned:Design
Sleek finish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the contemporary look of my new appliances they make my kitchen look larger
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean...the frozen chicken exploded inside the first week, but it was easy to clean all that mess!
I would recommend this to a friend - Pros mentioned:Size
Nice looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and look. Works well so far but the rack is a little cumbersome.
I would recommend this to a friend So far so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this microwave for a few weeks and am still learning to operate it. My last microwave was very simple to operate because it had so few functions. This one has many different functions and also a sensor function. It has simple lines and looks good. The fan has 4 different speeds and really works well. So far I am pleased.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Last Samsung died after 4 yrs. Hopefully this one's better. GOOD: light illuminates more area, grease filter easier to remove, top vent looks better. BAD: dark interior harder to clean, button for light not as conveniently-placed, a bit noisier. Bakes potatoes, softens/melts butter great. Reheating plate of food terrible - way too hot!
I would recommend this to a friendBrand response from MsSamsung
Posted .Thanks for the feedback, jnjl! Glad to hear the positive overall and hope to shed some "light" on your concerns. The ceramic enamel interior of the ME18H704SFB Microwave is scratch resistant and it should actually be easy to clean the surface since it's non-porous and won't stain. Perhaps you find it harder to clean because the darker surface makes it harder to actually see where the cleaning is needed?
Please keep in mind when using Sensor Cooking to reheat food that the Microwave should be allowed to cool for at least 5 minutes in between Sensor Cooking uses or the food may overcook, as mentioned on page 12 of the manual.
Regards,
Ms. Samsung
Great unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung microwave is great. It was a very simple install too. The shelf let’s us warm more than one thing at a time.
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and clean. The hood portion has 4 speeds which provides nice flexibility. Interior surface matches our oven.
I would recommend this to a friend Nice black-steel microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is just what we were looking for. It matches with the rest of the decor. We also bought the matching refrigerator
I would recommend this to a friend- Pros mentioned:Design
Beautiful Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is beautiful match to my Samsung stove. It was easy to put in and the instructions were very helpful. Love it!
I would recommend this to a friend - Pros mentioned:Design
Beautiful "over the range microwave oven."
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is good looking "over the range microwave oven" with good design and a powerful vent system with good lighting controls !
I would recommend this to a friend Excellent value for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have found this microwave to be very efficient and quiet. I think for the money you won't be disappointed.
No, I would not recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a basic microwave but the sensor reheat is too complicated and does not deliver. Better unit available
I would recommend this to a friendBrand response from Samsung
Posted .Hello John,
Thank you for sharing your experience with us about Samsung Microwave. We apologize for not meeting your expectations about our product, especially for sensor reheat being too complicated. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.
Let me share your product's manual to understand the product better.
You may turn to page 13 for the sensor reheat.
https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144781036
Thank you for choosing Samsung. Have a great day.
^^Ross
Great starter micro wave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is not the top of the line but it has the features that I need.. love the black stainless, easy to keep clean..
I would recommend this to a friend