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Customer reviews

Rating 4.4 out of 5 stars with 4060 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 3.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 4,059 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. Cooks evenly. Reheats well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and nice upgrade from my other microwave. Easy to use and heats up perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had a defective unit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 service visits to repair this microwave. It made a loud humming sound and none of the technicians could fully repair it, I think I just had a defective unit. Since it was under warranty, Samsung reimbursed me so I was able to purchase a new microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use, easy to clean and it matches my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Goes get with all the new updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the black stainless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks great and performs well. The sensor button for vegetables is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only bad difficulty we had was with the install. The template was off a tad. We finally just made larger holes in our cabinet and secured the microwave with washers. The Microwave works well. Only disappointment was no LED lights on the bottom or inside.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cooks great, BUT....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... the plate comes off every single time I use it! If you barely touch it it falls off center, if you put a heavy casserole dish on it, it falls off center. The feet on the glass plate don't match the indentations on the revolving center. It's a pain to put back on every time, because it doesn't sit properly.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hi CentralOhioGal, we understand your concerns with the microwave. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to look into this. ^Rosi Samsung

  • Rated 3 out of 5 stars

    Great over the range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the range. However, it did come vented and scratch as it was sent via mail.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      Ticket number: 1144532203

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It looks good and performs well. Installers did a quick, neat job.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We like that you like it and are happy to hear you've had such a positive overall experience. ^Lo Samsung

  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options for settings but not complicated! Love the black stainless and simplicity.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Liked it so much we bought a second one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real nice looking microwave for the money. We liked it so much we bought another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attractive modern look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look. Different options for heating and or warming up different food items

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great from inside. Also, it is very practical, and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install, thanks to the included templates. Inside is easy to clean

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Daydream, thank you very much for sharing your experience. Welcome to Samsung. ^Shifa Samsung

  • Rated 4 out of 5 stars

    Excellent Product, at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love Samsungs! I have 2 samsung TVs, Fridge, and now microwave. The ONLY reason that this is a 4 - is because it does not have lights under the body that light up, else its completely functional & has all required features. ALWAYS go for the ceramic interiors like this not, not the cheaper plastic ones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave fits well above the over. Nice clean look, matched all other appliances.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Eastside,

      Thank you very much for your feedback on our products.
      Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      Reference number: 1144533168

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this same microwave and it never worked for very long, total power failure every other week. Covered under warranty so they finally gave me a replacement. If I had a choice I would not have purchased this one again. It's been a few months and so far so good, no issues yet and hoping there won't be any.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. Looks like an oven in the inside. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this microwave as a mid-level cost to match our other Samsung appliances. It looks great and is quite functional. We like the settings available and my favorite part is the high/low option on the light above the stove. We love the dark interior and have been pleased with the overall performance so far. It is "loud" as other reviewers commented, but I don't feel it's excessively louder than any other microwave.

    I would recommend this to a friend