Customer Ratings & Reviews
- Model:
- ME18H704SFB
- SKU:
- 3900008
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great for counter use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the ease of cooking. Looks great on my counter!
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is happy to hear that this microwave is making cooking more enjoyable, Emae. ^Lo
Decent Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It runs good, but the door handle can be a problem when opening & closing it.
I would recommend this to a friendBrand response from Samsung
Posted .Hello techguy14,
Thank you for reaching out and sharing your feedback about your Samsung microwave. We're glad to hear that you're microwave runs good. I understand you're having an issue with your microwave as the door handle can be a problem when opening and closing it. We do apologize for the inconvenience this has caused you. We are here to help.
If repair is needed, please take note of this link https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA for the warranty information of your microwave. You can visit this link https://www.samsung.com/us/support/service/ for our Support Center if you want to request service.
If you want to replace the parts, please also see this link https://www.samsungparts.com/Default.aspx to purchase the door handle.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144550132.
-Noraina
- Pros mentioned:Ease of use
Samsung Microwave easy to install and works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The directions were straightforward and easy to follow
I would recommend this to a friend - Pros mentioned:Size
Love this microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the spacious on the microwave and fits perfect over my range.
I would recommend this to a friend - Pros mentioned:Ease of use
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with Samsung microwave purchase. Easy to use. Easy to clean.
I would recommend this to a friend Love the color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is very quiet as well, and I like all the settings it has.
I would recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this microwave does everything I’ve needed it to do
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was reasonably priced and had everything we needed.
I would recommend this to a friend- Pros mentioned:Looks
Nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the looks on this microwave. It works great and looks good!
I would recommend this to a friend - Pros mentioned:Ease of use
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy install very easy interior to clean looks great
I would recommend this to a friend - Pros mentioned:Ease of use
I love this microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave food heat up fast easy cleaning
I would recommend this to a friend Great microwave, easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great and is a good looking piece to my kitchen
I would recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4th microwave over the stove I have had & it has been my favorite. My previous microwave had a sensor feature which either popped half the bag or burnt the popcorn. The pop out/ click in filter is easier to remove/ install than my previous clip in. The light with two bulbs & 4 fan speeds are a huge improvement over my last unit.
I would recommend this to a friend- Pros mentioned:Ease of use
Great micro wave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use professional installation fits area well
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Mike. ^Lo
Good Looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is working good and looks good in our new house
I would recommend this to a friend- Pros mentioned:Ease of use
Very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good easy to work I recommend to everyone
I would recommend this to a friendBrand response from Samsung
Posted .We're so thrilled to hear this, Hans! ^Jecca
Good Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this one in white. We like that the window is black instead of white which gives it a sleeker look. Very spacious inside and the rack is used often and leaves enough room on top and bottom for most dishes. We replaced an existing unit and was able to use the already installed wall brackets. The template for the holes to drill above the unit were a failure for us.
I would recommend this to a friend- Pros mentioned:Ease of use
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome and super easy to clean. Very easy to use.
I would recommend this to a friend Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it. It broke first day. Took them two times to fix it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chesley67,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave not working properly. We understand it is important to have a working microwave to heat our favorite dishes. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Samsung microwave is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144662971
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Ease of use
Love this Microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easier to use than my previous Microwave and it looks great in my kitchen.
I would recommend this to a friend