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Customer Ratings & Reviews

Your price for this item is $50.99
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The comparable value price is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 794 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the wireless charging feature and long battery life of this 10,000 mAh portable charger, with many praising its portability and convenient size for travel. Positive feedback also highlights its compatibility with various devices and lightweight design. However, some customers find the price to be a bit high and note that the charger can get warm during use. A few also mention the short length of the included charging cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 794 reviews
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is no charge to long, need more hours.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Por capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It last just one charge of my celular Samsung note 10

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    only 1 use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to score this low until I return and try the new one; this one could be defective as it only charges your phone once, then you have to charge it. I look forward to a better rating for the non defective one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    glitchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure why it wouldn't charge longer than 10 minutes then shut off...read instructions, had teenage kids try too... just took it back and using a 1/2 priced unit that works great!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product good. Best buy service - not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as desired. But an "open box excellent" item should come clean (covered in dirty marks all over) plus the cable that came with this, does not work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow moving

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want your phone to take over 2 hours to charge, get this. It's slow and for being a Samsung item using it with a Samsung phone, I'm surprised.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The half way charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the 4 charges I should be getting out of the charger I only get two. I wish I could get a full amount of charges but can't return now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected, it says fast charging but it takes a little longer to charge my phone compared to having it plugged into the charger.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice but failed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself was very nice. Felt sturdy and reliable. However it only charged twice and never again after that.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Keven311, we regret to hear of your experience with this charger! We would definitely like to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    Samsung charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes a long time to charge. Very disappointed. Not satisfied at all. Shame on Samsung.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This power bank takes too long to charge and didn't even charge my phone completely

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Nickname, we apologize for any inconveniences this may have caused. Please follow this link (https://www.samsung.com/us/support/troubleshooting/TSG01001490/) to an article that will help you troubleshoot issues with wireless charging. ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow charge and takes a couple of hours for the battery to get charged as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe I got a dud, but this thing doesnt work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it being Samsung it would be quality, maybe I got a bad one but this thing get's me maybe a single charge (if it charges my phone at all. I purchased it for a vacation so I could take extra power with me, but I should have tried it out earlier because I am past the date BestBuy allows me to return it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello 1111, we apologize that this has been a less than ideal experience. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001490/#phone-is-not-charging-with-the-wireless-charging-pad) to an article that will help you troubleshoot the issue. ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    Very sleek looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to keep it on charger..charges down very fast

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    waste of money,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device doesn't keep a charge. Waste of money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't last; waste of money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in May to charge my S20, and it worked for a few months, but now it will not charge anything, even when fully charged itself. When I connect it to my phone, it blinks a bit, then shuts off. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just Garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never use it, and the day I need it it just not working. I tought as Samsung as a dependable company. Called samsung for a repair and will take 15 days to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone charger

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty disappointed it this, doesn’t hold a charge for very long and stopped working after like 9 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe I got a lemon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with my thick otterbox defender cover and mine refused to charge fully. Loved the color of it though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought brand new and once I got home it would not charge left on charger for 2 days so returned to the store!

    No, I would not recommend this to a friend