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Customer Ratings & Reviews

Your price for this item is $141.99
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The comparable value price is $189.00

Customer reviews

Rating 4.5 out of 5 stars with 954 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, price, and compact size of the 11.6" Chromebook. Many appreciate its lightweight design and adequate performance for everyday tasks such as web browsing. Some users wished for more memory and a higher-resolution screen. However, the positive feedback on ease of use and affordability outweighs these concerns for most buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 954 reviews
  • Pros mentioned:
    Ease of use, Performance, Size

    Rated 5 out of 5 stars

    good purchase, value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    handy size, easy to carry around, works well.good value. I am using it as a back-up to my Apple laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptops perfect. It’s not to big and I can take everywhere I go without being a bother. Great speed and overal useful tool for school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Weight

    Rated 5 out of 5 stars

    Great size computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size laptop. Light weight, easy to set up and use. Great for browsing the web, reading books online and shopping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid upgrade from the last generation of Chrome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    inally received my Samsung Chromebook 2 (11.6" version, jet black color) and have had a day to get it set up, mess around with it, and compare it to my Acer C720 Chromebook (2GB), as well as my previous experiences with the original Samsung Chromebook that was released back in 2012. My initial up front experience is that I am overall very satisfied with the improvements that Samsung has made! There are some areas I wish they improved, but overall for the price, this is an outstanding way to experience the Chrome OS. I'll touch on a few of my in-depth thoughts below, and I'll update this all in the future as I have more experience with the device. I'm going to focus more on the hardware and less on the operating system or software, since the OS will remain fairly consistent across all Chromebook devices and plenty of information already exists about Chrome OS online: Design/Materials/Build Quality: As mentioned above, I went with the jet black version. This new Chromebook 2 features Samsungs "stitched leather" design to the outside of the top shell, similar to what you see if you have ever used their Galaxy Note 3. It stands out a lot more when you see it spread across a much larger device like this. I'm going to be honest, I think some people are going to find this slightly tacky looking/feeling (especially the fake stitching around the edges), but personally I am a much bigger fan of it than I thought. For a computing device in this price range, you cannot really expect them to be able to throw on a full aluminum/metal case like you might find on a MacBook Pro or a higher end Ultrabook laptop. You're going to get something that is plastic or a more cost effective material, and honestly, I kind of like the way that this faux-leather design makes it stand out from other devices. And the overall build quality of the Chromebook 2 feels much improved over the original. It doesn't have as much "flex" to it, and even though it is still almost entirely plastic-based, it certainly feels like a step up. Also, compared to my Acer C720 side by side, the Samsung CB2 feels significantly higher in quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Compact & Inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Chromebook because of its simplicity, and low price. It doesn't take up a lot of space and maintenance is minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size
    Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    Slow, but looks good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little outfit was really not what I was looking for, so I based my review on a few things... 1. It was really slow starting up and that was a no go for me at the beginning. It took longer than what I am use to seeing in a chromebook. The memory was also not enough for me. I am a chromebook fan but not in the samsung brand. It is small and good enough for a freshman in high school just to look on the internet, which comes to 2. Browsing is a bit slow and opening multiple pages in also a no go...it freezes with more than 4 pages open 3.Download is slow for large files 4. upload is pretty quick 5. connection to the internet is stable and playing games ont he internet is ok also It is small and weighs almost nothing whih is a plus. It has no cd/dvd rom drive and very portable. it does have an app store to download all your apps and games. It need not purchasing anti-virus and almost will not get any...I have use Acer Chromebook for over 8 years and love it. When purchasing one make sure to do the tutorial first....There are many hidden wonders. This particular one is not my favorite, too slow for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Great for school

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just for school. To be able to search web. Very light easy to use. Battery last about 8 hours which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Good producct

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed something simple to keep info for my band. Couldn't beat the price. Only drawback was wifi only. I didn't notice that and at the time didn't have wifi in my house since I didn't need it. So hooking up to the net was a problem. i have since moved and the new place has wifi and the computer works great. The time commitments with my new job make playing in a band impossible so am using this computer with my TV. So far I haven't found anything to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Perfect for for any papers i need to write.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something aleek and affordable. Perfect for writing papers for s hool or surfing the net. I Dec recommend this purchase. Samsung has done it again! I love this lightweight laptop. I can get my work done anywhere. You will not be disappointed with this decent priced laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 3 out of 5 stars

    It's a good device if you need a tablet-like lapto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good tablet-like device. You're not able to use it like the conventional windows laptops, but overall it's a good machine. We've had no issues with it. I purchased it for Grandma who only uses it for internet surfing. I would purchase it again to use when I travel to watch movies, surf the internet etc. It's compact, light, and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Real value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Handy size, easy to use, long battery life. And a real value.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Love the battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and compact and will last days on a single charge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 5 out of 5 stars

    Great laptop for a child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy to use and durable! I would buy this product again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I teach high school English. We frequently use Chromebooks in the classroom, so when I was looking for a laptop for my 10-year-old son I knew that this was what I wanted. It's cheap and easily replaceable, introduces Google platforms, and has good battery life. It lacks storage space, of course, but it functions well if your purpose is educational.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight, user friendly, compact, economical,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great for internet searching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these,for my 11 yr old, 9 yr old and my parents. The girls love it. They like typing out letters on google docs. My parents haven't used it much yet. I bought one for myself back in July. I didn't need a true laptop at home and this just satisfies the in between need of a home computer, laptop or tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Chromebook for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my 13 year old and another for my 10 year old, so far so good no problems. Is good enough for browsing the internet, playing a few games, listening to music and watching videos. Is light weight and small enough to fit in a backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Great battery life

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs smooth after a few months of use. I mainly use this computer for online streaming and simple tasks. The lack of hard drive space doesn't allow for much downloading. I would suggest this laptop for students and anyone using it for mostly online use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great for middle school homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters just needed laptops to help them complete research projects at their STEM Academy. I bought 2 of them and for the price they’ve been great! I would recommend for browsing, reading, online curriculum for schools and some light web games. Not fancy but very useful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use traveling companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace an older Chrome Book that has performed flawlessly until it outlived support - and then started crashing. This small, light-weight device is a favorite when we travel and easily fits in a backpack.

    I would recommend this to a friend
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