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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 954 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, price, and compact size of the 11.6" Chromebook. Many appreciate its lightweight design and adequate performance for everyday tasks such as web browsing. Some users wished for more memory and a higher-resolution screen. However, the positive feedback on ease of use and affordability outweighs these concerns for most buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 954 reviews
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for what i bought it for not much memory but great for internet use and also for long trips to watch movies wouldnt recomend for school or work just for stay at home internet and games

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice device at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed something to get email, use FB and surf the web. This Chromebook fit the bill perfectly. Could have used our iPhone, but wanted a bigger screen and keyboard. Didn’t need anything to store any data, documents, etc. The size is great for travel also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for No Computer Skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Samsung's Chromebook for my mom. She needs a computer for searching online and email. Basically -- that's it. She is neither the best at typing on a computer's keyboard nor using a sensor pad or mouse. So far -- Samsung's Chromebook is ideal for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price. Reliable Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not tech-savvy and find a Chromebook meets my needs. As has always been my experience at Best Buy, the staff was extremely helpful in getting the device up and running! Not only would I recommend the product and BB staff -- I have a number of times!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Kid Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son to use as a word processor and get familiar with a laptop. It is perfect for him, but as a adult I think it’s way too small. It functions for our very basic needs and I can not comment on any “heavy duty” or complex functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a basic, inexpensive chrome book for surfing, email, etc., this is a good choice. It’s not a powerhouse and the charging cord is unique but it gets the job done for <$100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 9 year old son for Christmas. He uses one of these at school and wanted one at home. He’s used it everyday since, so I’d say he likes it. Not sure why he likes it more than his Apple iPad, but this is what he asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop soooo much! The reviews kind of had me skeptical but I purchased anyways, and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Nonsense Chromebook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to use for school as a laptop replacement. There's nothing fancy about this Chromebook, but it gets the job done and has been perfect for his needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Research Limitations Before Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Chromebook to meet certain specific needs and it meets some extremely well and others not at all. It's great for browsing the internet. The salesperson told me that I could use my Office 365 subscription to work with PowerPoint and make presentations off a USB drive. I assigned (wasted) Office 365 to the Chromebook and was disappointed. It opened the presentation from the USB drive and it appeared in a messed up format using some Google program. The presentation was not usable for an audience. I should have been skeptical that I could do this with a device at this low price point. Oh well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent Chromebook for travel

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price on Black Friday deals. $99 ... for an excellent Chromebook for travel, work, and everything else. Still working good. Very high quality build for $99

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously purchased chrome books for our older kids. Our 6 year old started school this year and they have been using chrome books so thought it would be a great way to keep him learning at home. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for kids

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these on sale... one for each of my kids. They use them for school and educational games. No problems yet and kids are enjoying their use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good way to watch your movies and tv shows you buy from google. Watch them w/o using data and stream to tv. Save your google play purchases with a sd card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for email

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my younger brother who has no concept of how to use the Internet and all it needs to do is access his email and be able to connect to the Internet to fill out job applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect gift!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For each of my granddaughters for each of their respective birthdays, I purchased one for each of them. How perfect for their schoolwork, and all that they do!!!!!! A PERFECT GIFT!!!!!! LOVE THEM!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my son and homework

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful I decided to get this with homeschool implemented now. It’s great laptop and my son is able to get his school work done and zoom class meetings done. Great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a Christmas present for our 8 year old daughter. I can’t really review it yet as it’s not Christmas yet so we haven’t opened it, but our 8 year old will love it no matter what!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter, mostly for school work and basic browsing. We’ve had no real issues as of now. It is a tad slow but that’s to be expected. Overall very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a christmas gift for my 10 year old son. He plays his games and watches youtube on it. And since the pandemic he has been doing his online school on it.

    I would recommend this to a friend