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Customer reviews

Rating 4.5 out of 5 stars with 954 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, price, and compact size of the 11.6" Chromebook. Many appreciate its lightweight design and adequate performance for everyday tasks such as web browsing. Some users wished for more memory and a higher-resolution screen. However, the positive feedback on ease of use and affordability outweighs these concerns for most buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 954 reviews
  • Rated 3 out of 5 stars

    Great laptop for starters

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my nephew he just started middle school for the quality and the price I think it’s a good deal

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not even work for 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product to buy . After 4 months chargers stop working. 2 weeks later WiFi is not connected to device. I sent it to manufacture they told me that it was water damage. I don’t know how water get into device and Samsung represent told me that I have to pay $ 169 to fix it. They don’t even don’t know I can buy same product brand new for $ 149 at Best Buy. Any way I would not buy this product again. Please think twice before you buy this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, but it does t come with Microsoft words.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Ehhhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t do much on it but good for emergencies like writing a paper

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its ok for browsing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giod for browsingvand wstchytoutube and videos. But viewcangle is not good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't hold a charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not such a good product. Doesn't hold a charge and I only bought it less than a month ago

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really care for this laptop couldn’t access a lot of things

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact laptop. Just lacks in charging which I hope does not become a problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning the item. Had too many issue. Would freeze regularly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was expecting it's a little slow got it on blk Friday was a good deal

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice backup for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick emails, apps and feel like a laptop. Nice one for school kids.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Took łt back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer wasn’t what I was looking for. Needed something else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not same as pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Was told could do same programs as pc. This is Not true

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my daughter ct seend to be great for what she needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Good enough for the little ones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift display could be better but not a bad laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it but it was too small but I had to return.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    I don’t like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning it tomorrow!!!!!!!!!!!!! I do not like it at all. It's good for school use but that's not what I bought it for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont Waste Your Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HD space is limited, to simply be able to access the USB to be able to load boot programs such as Linux requires you to go into developer mode which sounds easy but isn't once you realize that buying a used Laptop still has the password that cant be removed even with a Powerwash which is the name used to erase everything "completely" but doesnt work on the root account for developer mode. this is great for basic access to the internet and downloading on external HD but it also doesnt support anything for windows or linux directly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Base model kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my wife for her home use. We encountered issue with charging,so we returned this product.

    No, I would not recommend this to a friend