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Customer reviews

Rating 4.5 out of 5 stars with 954 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, price, and compact size of the 11.6" Chromebook. Many appreciate its lightweight design and adequate performance for everyday tasks such as web browsing. Some users wished for more memory and a higher-resolution screen. However, the positive feedback on ease of use and affordability outweighs these concerns for most buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 954 reviews
  • Rated 1 out of 5 stars

    Not great laptop. Especially for college students

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a disappointment and quite frankly a waste of money. I bought this laptop so I can be able do college and everything about it was awful. The sound quality was very horrible. Couldn’t do basic functions like copy and paste. Does Not even have caps lock. Does not have spell check. Basically lacked the basic importance every college student needs on a laptop. Struggled to download and open documents and so on and so forth.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    regret buying

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought it would be perfect for my daughter but was wrong. Not enough memory and very slow

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chrome book

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay chrome book got it for a really cheap price but it’s worth spending a little more for something better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not too impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too impressed. I love Samsung appliances including their clothes washers but when it comes to Chromebook, I was not too impressed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Too weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this crome book and had to return it 2 days after use since mouse pad got stock

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You could do better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These chromebooks are very slow and basic. Look at the price and realize you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished Acer chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy refurbished, nothing but trouble. Best Buy was great and refunded my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RETURNED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Black Friday for $99 and thought it was a great deal. Unfortunately, the screen display was dark and you could see the dots and was horribly unclear. Very slow and not even worth the low price!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a laptop. This is slow and is limited to browsing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow processor and trying to navigate the App Store is a nightmare.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    SLOW.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was cheap in price and also very slow. Not worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Severely underpowered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggles with simple task Takes forever and locks up while on the web.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    cheap item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item is low price low quality took back a week latter

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My charger broke in 2 days! And I'm just disappointed!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think this chromebook was worth it, very slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stay away from.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, but a bit slow. Viewing angles are garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible! Not worth buying at any price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully charged battery lasted 30 mins. Don't waste your money! We bought for our son, but he was not able to even use it once, because as soon as it was unplugged it dropped to half life after 5 mins, within 30 mins it was dead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    practically useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SEVERELY underpowered, only good for email and maybe shopping online or elementary school report writing. Kept crashing on any website that had complexity above static text and images.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 4 out of 5 stars

    Great Little Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little chromebook. I use it for basic web-browsing, email, and Microsoft Office applications to keep track of business expenses and P&L!!! It has great battery time, fits perfectly in my shoulder bag, and seems to have great durability. My only complaint is the charge port. The adapter is small and fits loosely in the port and constantly comes unplugged. Other than that, it is a wonderful solution for basic computing, email and web browsing on the go! Connects easily to Mobile hotspot on my IPhone when needed!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really clunky, slow, stutters, can't keep open even three tabs. Video is weirdly jerky. I'm going to return it. I thought it would be adequate for surfing and viewing, but nope.

    No, I would not recommend this to a friend