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Customer Ratings & Reviews

Your price for this item is $108.99

Customer reviews

Rating 3.7 out of 5 stars with 59 reviews

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71%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use and affordability of the 11.6" Refurbished Chromebook. Many appreciate its performance for basic tasks. However, some customers reported issues with the condition of the device upon arrival, and a few experienced problems with the charger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 59 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exactly what the kids need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for my kids. It was also a great value. I purchased a refurbished one it it looks new. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Needed something less pricey for my child online schooling. This was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my 8 year old for school. Works amazing. Easy for my daughter to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super fast I can use it on my printer to print stuff so I’m very happy with this

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    They make fraud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys I garbage my money but don’t u din that. It’s condition is really bad &They put patch to hide it. Resulotion Is sooo much bad. Sooo slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung Chromebook works great use it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good start for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its what I was looking for to restart my computer knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to operate and exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is still working and I'm very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , fast delivery,works well. Great bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    its an amazing laptop new bussiness.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily to setup and start working on your laptop with no problem....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall a great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great laptop for my young daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good basic computer for the price! love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i find this chromebook quick and easy for a senior to use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chrome book, works better then my HP lab top

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    was in poor condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK I guess, however, the device looked like it was recovered from the garbage dump. Who ever worked on it put some sticker over the top of it to try and hide how scratched up and abused it really was. Once I got it up and running I received a message on the device stating that the device was now to old and incapable of receiving any future update from google chrome. I don't recommend buy one of these refurbished devices. you can literally buy a brand new device similar to this at Walmart for what will amount to about $25 more after you paying for shipping through best buy ... in the end, TAKE IT FROM ME- DON'T BUY THIS !

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok little computer, wouldn't recommend to a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is slow and glitchy. I know its an older computer but it doesn't seem refurbished at all. Its very slow and very glitchy. The only things I do on it are watch youtube videos and check my email so its not like I'm pushing it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charger, Condition

    Rated 1 out of 5 stars

    Refurbished chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition was not good. Scratched and cracked. Charger was not charging. Returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great value and great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was for a younger child. great price and great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal with the recent shock of COVID-19 I was told that my children ages 7 and 10 would not be able to return to school and now needed computers for virtual school It was a really good deal and the shipping was fast I'm very pleased with my purchase

    I would recommend this to a friend
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