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Customer Ratings & Reviews

Your price for this item is $108.99

Customer reviews

Rating 3.7 out of 5 stars with 59 reviews

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71%
would recommend
to a friend

Customers are saying

Customers are impressed with the ease of use and affordability of the 11.6" Refurbished Chromebook. Many appreciate its performance for basic tasks. However, some customers reported issues with the condition of the device upon arrival, and a few experienced problems with the charger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-59 of 59 reviews
  • Cons mentioned:
    Charger

    Rated 1 out of 5 stars

    Not a great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger was loud. The system was outdated. Wasn’t practical

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    N/a

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good as new and works good as new. I gave it 3 stars because it takes a long time to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good as new, maybe better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this chromebook was advertized as re-furbished and possibly had scr atches, etc. well, looks like new and performs as new! sometimes i thinl it's better to buy re-furbished-all the bugs have been worked out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a first computer for my son and have no complaints. Good refurbish job and the computer is exactly what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for what I needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chromebook before. Took me a hot minute to get used to it but we are getting along fine now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not great, they work for my little kids school/google classroom needs, the sound is sub par, they don’t hold charges and you really need a mouse to get it to work well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My kids love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are so happy with the new computer. It was a great birthday present for them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent to be refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You couldn’t tell it is a refurbished unit! Works great!!! Looks great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a disc drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer need one with a disc drive. Also need one for school

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was not worth the monies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Item for my daughter Much rather not have can not down load anything on this Equipment!!!!! Sadly ugh!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and good computer! I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly I was just looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for me to get a new I love my new computer great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok nothing great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a just ok laptop.. it sync to your chrome or Google account. But again it's just a ok laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not update due to the age system OS. Do not bother buying, no matter how cheap it is. FWIW, it was clean and mechanically sound when I fired it up once

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad computer. I had to return it. Nothing seemed to work, it was for my son school work and he couldn’t even do that on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wish to return it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This devise is very limited. It is advertised as a fully functioning laptop. It is not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 2 weeks it stopped working staying the is was missing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed Feelings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a few years. Not sure why I am posting a review now.. At the current refurb price it's a great deal. The good news: It's not a rocket but its a bit quicker that I expected. Great battery life. Very light yet doesn't seem flimsy. Constant updates have dramatically improved it. The not so good news: I have never gotten used to the lack of a cap lock button. The display might be 1366 x 766 but it seems low resolution and low contrast. It's not a great display. It's not Windows so there is stuff you can't do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for high school and works perfectly. works fast and does everything a student needs.

    I would recommend this to a friend
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