Customers often highlight the spaciousness and smaller size as fitting various kitchen sizes, along with its quiet operation and effective temperature control. Many appreciate the price point and the aesthetically pleasing design, including the French doors and LED lighting. However, a significant number of customers reported issues with the ice maker's noisiness and functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 262 reviews
Pros mentioned:
Temperature control
Cons mentioned:
Ice maker
Rated 4 out of 5 stars
Great 19.5 CuFt refrigerator
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the French doors and energy efficiency. The temperature controls & power cool features were handy over the holidays. Perfect for small house.
What I didn't like was it took 3 times more ice through the ice maker than re commended to get rid of the plastic fast and smell from the ice cubes. I
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Pros mentioned:
Size
Cons mentioned:
Ice maker
Rated 4 out of 5 stars
Pretty good Fridge
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I as looking for a slightly smaller refrigerator than my previous one which dominated the kitchen. This is just narrower by a couple inches but that was enough. I like the French doors and the bottom freezer is very roomy. The ice produced by the icemaker seems to melt somewhat and clump together in the storage bin so apparently it's not as cold as it should be. Performance is otherwise fine so far.
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Pros mentioned:
Price, Size, Space
Rated 4 out of 5 stars
Worth it for the price
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it for the price I paid and is the best I could find for the very specific sized space I have. Overall happy with it, just a few minor annoyances
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Pros mentioned:
Size
Cons mentioned:
Ice maker
Rated 5 out of 5 stars
Excellent purchase
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sleek, modern, not overwhelmingly large. Did not hook up the icemaker but has large ice box so easy to maintain decent ice supply. Doesn't seem to show fingerprints although I don't have children and I'm not putting my fingers all over it. Magnets stick. Delivery service superb. Had the old one out and new one in in about 10 min, arrived earlier than window.
Exactly what I needed, not too big, but looks sophisticated and modern, roomy but not massive. Was trying to get counter depth, but this one is not much deeper so was good compromise. Thinking of buying another one for different property.
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Pros mentioned:
Size
Cons mentioned:
Ice maker
Rated 4 out of 5 stars
Good buy for 2-3 person household
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a good size for 2-3 people. I tend to grocery shop every 2-3 days, so it's never full, and there's still plenty of room. The freezer stays super cold- so cold that when I was cleaning it, it was icing over before I could finish drying it off.
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Pros mentioned:
Noise level, Space
Rated 5 out of 5 stars
Amazing deal for counter-deep french door fridge
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've had thus fridge for about a month and LOVE it so far. We didn't hook up the ice maker, and without the icemaker running you don't even know the fridge is there its so quiet. We're a family of four and do far we haven't run into any space issues. The space we had to put a fridge was small to begin with, so we already knew we would be choosing a fridge with smaller cubic feet; some if the reviews unfairly complain about that, in my opinion.
The platinum color is a bit darker than stainless. Ours is right next to our stainless steel stove, and you can notice a difference. It doesn't look bad by any means, but if it bothers you that things don't match, pay the extra money for the real stainless.
So far the performance has been great. Fridge stays cool, freezer stays frozen.
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Rated 4 out of 5 stars
Great for the price!!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just upgraded my old fridge, a really old one basically due to the size restrictions in my kitchen but I´m surprised with its performance.
Great so far (I bought it 1 month ago).
Fridge is quiet and it has a good interior space.
The only flaw I found so far is that the ice bucket not always is able to handle all ice that´s produced. And if you are a pizza lover this is not your best choice.
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Pros mentioned:
Noise level, Space
Rated 5 out of 5 stars
Everything we wanted in a fridge.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is everything we wanted in a fridge. The pull out freezer on the bottom is spacious, the LED lights inside are awesome. It runs quiet. This has meet our expectations in everyway.
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Pros mentioned:
Noise level, Temperature control
Rated 4 out of 5 stars
Nice refrigerator
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this as an open box special for a rental unit. Easy to set up, very quiet operation. Dual digital temperature control removes the guesswork from setting the temperatures - not to mention the usual long wait to see if you got it right!
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Rated 4 out of 5 stars
Very good, but not great
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The shelves inside are not placed very well. I have a hard time maximizing the amount of food I can store. Sometimes the fridge can get pretty loud, louder than my dishwasher. It looks very nice in my kitchen though and its a great value for the price.
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Pros mentioned:
Space
Cons mentioned:
Ice maker
Rated 3 out of 5 stars
Good overall....poor ice-maker and shelf height
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator is an attractive appliance and has very good freezer and overall refrigerator space. However, the shelf height is poor for tall items and is not adjustable enough to accommodate anything taller than a typical mayonnaise jar. The ice-maker makes a large amount of ice quickly but drips water onto the ice which then freezes the individual ice cubes into one huge lump that must be broken apart to be used. I would not buy this appliance again.
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
No, I would not recommend this to a friend
Pros mentioned:
Price, Space
Rated 5 out of 5 stars
Extremely pleased with this experience.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I trust the Samsung name and have never been disappointed with their products. This fridge is outstanding and does everything I need it to do. Great storage in the refrigerator serction alone with the LED lights which really brighten up the upper space. I was amazed to see all the room I had in the freezer section below the French doors. It far surpassed the other brands I saw with the same cubic feet or similar price. I am VERY happy with the purchase and the product. My salesman couldn't have been more helpful in answering my questions and expediting my delivery.
I would recommend this to a friend
Cons mentioned:
Ice maker
Rated 5 out of 5 stars
French door is not a side by side
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Downsized from a monster-mega side by side, which seems to be the norm these days This refrigerator is MUCH smaller, but realistically, has plenty of room for a couple. Really, how many times do you need to shove a whole pizza box into a fridge? Do you have to have two cases of beer bottles chilled on demand? If you have to answer yes to either of those questions, then this fridge will be unacceptably small. (That's not to say pairing this with a dorm-sized refrigerator in a man-room is bad idea).
The shelf layout is different to state the obvious. I like having the freezer drawer on the bottom. The icemaker does it's job although it is a little louder than you'd suspect.
Definitely miss the water dispenser, in door or the Samsung option in the fridge itself. That would be something I'd change, but can live with going to the faucet and saving the couple of hundred dollars. Otherwise, great fridge. AND, I can return the broom and dustpan back to its original storage spot!
I would recommend this to a friend
Pros mentioned:
Space
Rated 4 out of 5 stars
Good Value for the price paid
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Normally this item was about $400 more. However, it was marked down because of a minor dent on the door. Even if it was full-price this is a very good refrigerator. Ample storage room in the refrigerator section and having the freezer on the bottom and the fridge on top makes it easier to access items on the bottom shelf of the fridge since I am over 6 feet tall. The only downside is that there are not enough adjustments for the shelves to accommodate taller items in the main compartment (wine bottles, two liter soda bottles, etc).
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Pros mentioned:
Temperature control
Rated 4 out of 5 stars
Great for Small Space
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I miss some of the features of my larger refrigerator. Also, no internal water filter in the refrigerator. You have to buy an external in-line filter. Shelves are not adjustable enough for large items like 2 liter sodas have to put in door. The refrigerator looks good in the space. I like the temperature controls. Handles platters with ease. Other than that time will tell on the reliability. I have only had the refrigerator 1 month.
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
very nice product
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
very perfect !! and run quietly very important is energy save !! look very good design !
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Good fridge
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a good fridge for me because its relatively small and would fit in the space of my older kitchen yet still have a modern look and features. It was delivered in time and the guys were helpful.
However, the light does not work in the refrigerator. It does work in the freezer. I've made many calls and usually am told that someone will call me back. The delivery person did come by after a couple of weeks. Looked at it and said he'd call me back. That was 2 or 3 weeks ago. It's not just a light bulb. It's LED lighting so who knows what it needs. I'm sure I'll get it fixed eventually.
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Very good basic refrigerator
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent refrigerator for the money. If you want bigger, more shelves, water filter, etc, spend more. This refrigerator looks classy inside and out, is quiet, and has digital controls up front, not hidden behind shelves or food. It cools fast. The shelves are adjustable, but not as many heights as I would like, but I knew that before I bought it, and knew I would be okay with that.
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum
I would recommend this to a friend
Rated 4 out of 5 stars
Good Refrigerator
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good starter refrigerator for a small family. Doesn't have a lot of extras, but really doesn't need them. Shelves are not very adjustable for unique items. Everything else is great. Cools great, freezes great, looks great, clean, crisp, does what you ask. Excellent for the price.
I would recommend this to a friend
Pros mentioned:
Space
Rated 4 out of 5 stars
Great frig!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall this is a great refrigerator. Tall items can only go on the shelves on the doors. There isn't a lot of flexibility as far as moving shelves. The freezer seems very spacious and it is easy to find items in it.
This review is from Samsung - 19.7 Cu. Ft. French Door Refrigerator - Stainless Platinum