Customer Ratings & Reviews
- Model:
- HW-R450/ZA
- |
- SKU:
- 6327859
Customer reviews
Rating 4.6 out of 5 stars with 1035 reviews
(1,035 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 2.1-Channel 200W Soundbar System for its sound quality, easy setup, affordable price, and strong bass. Many customers mentioned that the sound quality is great for the price and that the setup process is simple and quick. Some customers also highlighted the effectiveness of the subwoofer in delivering deep bass.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Great sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound for a low price. We upgraded from visio to samsung and we love the addition of the subwoofer. Would recommend!
I would recommend this to a friend - Pros mentioned:BassCons mentioned:Volume
Rated 4 out of 5 stars
A quality sound bar with good bass
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar. The only down side is that the volume can be a little low for a large room. Love the bass. Overall value for money.
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy set up! Really fills the room with what your watching. Have to say the quality for the price is impressive.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Bass so loud it shook the place
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my 65”tv sound quality amazing watching a movie is a different experience now I gatta watch with the basz
I would recommend this to a friend - Pros mentioned:Bass, Bluetooth connectivity
Rated 5 out of 5 stars
Good sound for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound with adjustable settings. Has all the basics like Bluetooth and optical ports. The sub performs well and isn’t too big.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Great sound for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was happy with the price I have a samsung tv so setup was super easy zero issues and sounds great from movies to music
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 4 out of 5 stars
Nice sounding systems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When your place is too small for a full surround system, these sound bar systems fill the void. Good sound, easy set up and rock on.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Sounded Great, but was defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent about 30 minutes at my local Best Buy flipping through all the sound bars displayed, and settled on this product. Felt it offered the best sound and was a reasonable price. Found an open-box of one, and was able to take it home that day. It was a quick and easy set-up, but the soundbar itself would turn off every 20 minutes. I had read issues of soundbars doing this while movies or shows were paused for extended periods of time, but this was happening while I was watching a movie. I had it plugged into the optical port, and even turned up my tv volume to see if it could force the bar to think it wasn't being stagnant. Ended up having to keep the remote handy and keep turning it back on after it auto-powered off every 20 minutes on me. I contacted Samsung support the next day, and they had me try a couple different settings, but nothing fixed the bar from turning off on me. They said it was an internal defect and would need to be resolved with their warranty department. So instead of fighting through that mess, I just returned it to Best Buy in my return window. I think what upset me the most was that upon returning the sound bar to Best Buy, the Customer Service rep had stated they have had multiple people return this same sound bar type for similar issues. So I felt a little betrayed by both Samsung and Best Buy for not being truthful or upfront about known issues. I'm giving this 2 out of 5, because it seems that many reviewers never faced this issue, and like I stated earlier it sounded great. I went ahead and tried the next Samsung version up, the r550, and I have not encountered the same issue. I'm ultimately writing this review because when this was happening, I tried to read reviews and do my research to see why, and nobody had written anything down. So hopefully this helps somebody someday.
No, I would not recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
Awesome sound bar for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little bit skeptical on this item because of the price I wanted a decent sound for my bedroom very happy with it
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Sound is good, just wish volume level was even
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This improved the sound quality of my 55" Samsung TV, but the sound level varies across different modes or devices. In TV mode using an antenna, it seems to be the loudest even at volume 15-17, channels may vary. Using a Firestick you have to raise the volume level to about 22-24. Using a Playstation you also have to raise the volume level to about 24. This is not the end of the world, but it would be better if it was even across everything. Not sure if an updated firmware would help. To update the firmware is a bit of a pain, seeing that they used a mini USB plug instead of a standard USB-A plug. How the heck do you plug in a flash drive to flash the firmware to that? Unless there is a mini USB to USB-A female adapter that I haven't seen on the market. Overall it is not bad if you are looking for an inexpensive way to upgrade the TV speaker sound.
I would recommend this to a friendBrand response from Samsung
Posted .BestBuyCustomer:
Thank you for choosing the Samsung HW-Q90R Soundbar. I apologize for the inconsistent sound levels you are having with the soundbar.
Please know that the software fix is available for download now through both the SmartThings app, and also by downloading it directly from samsung.com (Ver 1008.0):
http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=7367913&CDCttType=FM&ModelType=C&ModelName=HW-Q90R/ZA&VPath=FM/201906/20190626181324972/SAT-HKA19WWC_1008.0.exe
Hopefully this new version resolves your soundbar issues.
If you need additional help with this issue, or have any questions or concerns with this soundbar please reach out to us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbar) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
- Pros mentioned:Bass, Sound quality
Rated 3 out of 5 stars
Solid sound quality, keeps shutting off by itself!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of these set up in two rooms. The sound quality is great for a soundbar and the subwoofer has a lot of bass that is very adjustable. Unfortunately, the one i recently purchased keeps shutting off on its own randomly. Its does not do it all the time, probabaly once every other day or so. Not enough to really be a bother but often enough that it does lower my rating a bit. The other one I have does not do this at all.
I would recommend this to a friendBrand response from Samsung
Posted .JoshB:
Thank you for purchasing the Samsung HW-R450 Soundbar System. I am very sorry to see that one of the units is turning off randomly.
So that we can better troubleshoot this issue and assist towards a solution, please reach out to Samsung Support at:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
- Pros mentioned:Easy setup, Price
Rated 4 out of 5 stars
Great for small living rooms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't want to spend a lot of money and you have a small apartment, this is the right sound bar for you. Very easy to set up.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Perfect compliment to a new computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and sync the wireless sub woofer. Great sound enough power for a dorm room or small living room.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soundbar. It has beautiful sound for movies or music and it is easy to set up
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Great sound, easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar really enhances the sound quality from our TV. It's easy to use and looks nice. No issues so far!
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Great price for good sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for good sound and easy setup. Overall decent product.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Great performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely satisfied with the performance of this item and easy to set up. Sounds great and looks good
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Installation was a snap!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardest part was unpacking! We had the video/audio signals already active from the Dish Hopper3, and when I completed the optical cable connection between the soundbar and our LG TV - POOF! - there was sound! OK, the Dynamic Range Control isn't the greatest I've heard, and the sound bar isn't an Altec Lansing 'Voice of the Theater', but for the price it's very satisfactory. We're pleased with the sound, the quality, the convenience and the purchase!
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 4 out of 5 stars
Good quality for the price paid.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for price paid. The sound is pretty good and clear. However, if you want higher volume invest in one with higher watts.
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound without the bulky look! We love this sound bar! This was a great value for the money!
I would recommend this to a friend







