Customer Ratings & Reviews
- Model:
- HW-R450/ZA
- SKU:
- 6327859
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 2.1-Channel 200W Soundbar System for its sound quality, easy setup, affordable price, and strong bass. Many customers mentioned that the sound quality is great for the price and that the setup process is simple and quick. Some customers also highlighted the effectiveness of the subwoofer in delivering deep bass.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Bought this yesterday
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what model of tv i have, it's a 60 inch samsung smart tv pretty sure I bought it in 2013 Have a mid sized bedroom I located the tv in, the speakers by themselves have always been rather lacking but this soundbar definitely does the job and then some, when I was at best buy I was looking to spend no more than 200 Think it was a Polk and an LG I was listening to in the same range and the samsung in my opinion beat them both out at the store and was slightly cheaper, figured I may as well match my tv brand anyway if it sounds better than others, Sub does it's job, really didn't expect much out of it but it does make the room rumble a little, not overwhelming but really just about right, it matches the bar well. I dig it.
I would recommend this to a friend - Pros mentioned:Sound quality
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and volume are awesome for a room in an apartment. I have an issue, however, where every few random minutes the sound stops working for a second and then returns. I have it connected through the optical audio so I’m not sure if that is the issue. It’s pretty annoying. Also every time I turn it off with the remote it turns back on after a few seconds. After the second attempt it finally shuts off. Some annoyances but the overall sound quality is pretty good.
I would recommend this to a friendBrand response from Samsung
Posted .Gigi:
Thanks for sharing you user experience with this soundbar.
So that we can better diagnose and troubleshoot your issues, please reach out to us at:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
- Pros mentioned:Sound quality
Awesome Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has great sound. I would recommend this to anyone.
I would recommend this to a friend - Pros mentioned:Sound quality
I Don't Regret This Purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick setup, great sound for a medium-sized living room. Not bad for the price. I have no buyer's remorse!
I would recommend this to a friend - Pros mentioned:Sound quality
Compliment Samsung tv great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it makes the sound while watching movies and sports so much better we'll worth the investment
I would recommend this to a friend Get something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bass subwoofer consistently drops out. Have to disable Bluetooth otherwise neighbors hack into it
No, I would not recommend this to a friendAmazing full sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical to purchase this since i had just returned an LG soundbar that had good reviews. I am so glad I did. I have a Samsung TV and the sound is so much louder and clearer using the bar. The bass is great! This sound system is definitely perfect for watching the World Series!
I would recommend this to a friend- Pros mentioned:Easy setup
Good quality at good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, and excellent quality for at fair price
I would recommend this to a friend Just NOT a great Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a recommendation for the followingreasons: 1.Have to continuosly ride the volume as sound levels are very inconsistent, even with Smart settings and other settings. 2. Dialog gets lost and again jack up the volume 3. The sound bar just turns off occassionally when switching components on tv like switching from Tivo to FireTV. Have to explain to my wife why sound us not working. 4. The subwoofer does provide low bass 5. No bluetooth capability on this
No, I would not recommend this to a friendGreat for enhancing OLED TV speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used in smaller living room setting. The separate sub is great. Definitely enchanted the factory audio on most tvs today. Would purchase again.
I would recommend this to a friendGreat for a bedroom.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a small to medium room. Would recommend getting the surround speakers to help with audio.
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for the past 2 years, lost the controller but it still works
I would recommend this to a friendGood not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good for smaller spaces. I put it in my livingroom & could be louder.
I would recommend this to a friendNot worth price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If u don't mind listening to rap music then it ok for u. But any other type of music the sound quality is terrible. But I did get open box one that said it was in excellent condition. But the speaker rattle when volume up..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tjlife:
Thank you for sharing your review of the Samsung HW-R450. I am sorry to see that you are not completely happy with performance.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or SMART.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Also, please check that the soundbar is correctly positioned with the SAMSUNG logo facing up towards the ceiling. We have found that many customers are misplacing the soundbar with the SAMSUNG logo perpendicular to the floor (facing you when seated), with the unit resting on the speakers, resulting in muffled sound.
If you need further assistance, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Quit working in 5 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for a little while and just decided to take a dump! No help with customer support so I guess I’ll be doing away with all my Samsung tv’s, etc. Educations cost money and I just got an education! Just wish I didn’t waste $150 on a piece of junk!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Scuba:
Thank you for your feedback on the Samsung Sound bar System. I am very sorry for the issues you have encountered and understand your disappointment. Your user experience is very important to us and will be shared with our teams.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.
~ Samsung Solutions