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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4104 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the sound quality of the 2.1-Channel Soundbar System with Wireless Subwoofer as great. They appreciate the easy setup and operation, as well as the Bluetooth connectivity. The price is considered good for the value. However, some customers have concerns about the volume, as they find it difficult to hear unless the volume is turned up high. There are also some compatibility issues reported with Samsung TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,104 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the sound this thing puts out, way more punchy than the TV, subwoofer adds nice depth. Got a good discount, would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't watch a lot of TV or videos but when I do I want to hear it nice and clear… This works great with my TV and for streaming music too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money and ease of setup along with the sound it provides, I am very much impressed. Goes great with my Samsung TV and Blu-ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great surround sound from a single speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great. We were able to program it to work with our TV remote and it shuts off automatically when the TV power is shut off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the downstairs TV and produces a great sound for the money. Sports events and movies are even better with a quality sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    decent sound for a mid level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar definitely improved the sound quality while watching movies and listening to music. Nice slim design. Great sound for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth connectivity

    Rated 5 out of 5 stars

    Great sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reached all my expectations the bass woofer is great and I turned the TVs volume off great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I wanted one that I could program with my directv remote and it worked great. Also sounds much better than the tv speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an Onkyo Amplifier and three speakers plus subwoofer system that was connected to my old plasma tv. I have a large open living/dining room area, and this does a decent job but is certainly not a full surround sound system. That's a tradeoff if you want simplicity which is the reason that I decided to make the move. The soundbar was easy to install, it works with the included remote, the TV remote and my Harmony remote. For a simplistic system, this is a very nice soundbar. For the price and convenience, this was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to an old Samsung 50" plasma TV circa 2010 using the supplied fiber optic cable. Installation was quick and easy. The sound is much improved compared to the built-in speakers and the bass is very decent now. Using the fiber optic means I need to adjust the sound bar volume using the supplied remote but I prefer this setup for the higher quality it produces. I have never noticed a delay or out-of-synch audio with my setup from my sources: Comcast X1 receiver, BlueRay DVD or Streaming media Neflix and other sources.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and quality of it goes great with my TV and fits the entire family room. Sounds like I have multiple speakers around the room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Had issues with the remote jamming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may have been a return or open box. The remote was jamming like the buttons were sticking. Besides that, the system sounds good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Setup Challenges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up with non-Samsung tv. Customer service, geek squad and Samsung all pretended (reading from their script) to be interested but it finally took a supervisor to get on the line after three days and several hours invested to help me through. The sound bar has been great since working, but if this was a review for customer service at Best Buy (including geek squad who kept transferring me to Samsung) the number would be 1 at best.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Yepper:

      Thank you for purchasing this Samsung Audio Product. I am sorry that you are not completely satisfied with the experience.
      Your user feedback is also important to us and will be shared with our product team.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any kind of flat screen tv you'll need to add a sound bar of some kind. This one provides good bass and sound for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great first sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed this in my townhouse and it has worked great. Not too loud bass since I'm a top apartment. Great sound quality and features

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Supreme sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home theater. You don't miss the most singular sound. These equipment duplicate sound quality and make the show more exciting to you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to add better sound quality to Samsung tv while watching online applications. It does what we hoped and provides better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and i purchased this soundbar and it was worth the money! Awesome sound and glad we paid a little bit more for the quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, inexpensive sound bar. Great for Games and watching movies. Sound is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older model soundbar from another manufacturer to go with my new Samsung TV. Easy setup and works very well.

    I would recommend this to a friend
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