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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 593 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.8 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the grilling feature, ease of use, and spacious design of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the numerous features and quiet operation, while some experienced issues with the reliability and buttons. A few users found the door design problematic and noted the lack of a comprehensive instruction manual. Overall, the microwave receives positive feedback for its functionality and appearance, but some concerns regarding durability and user interface persist.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 593 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Purchased for kitchen remodel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for kitchen remodel -- like what I've seen/researched and awaiting mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look and function.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the kitchen. Very eye appealing look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far microwave looks nice and heats things up quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Micowave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is easy to use with lots of options for heating and cooking. In addition to the microwave elements, it has a broiler element that can be used to cook a variety of items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this microwave to match our range in dark stainless steel. It has a very large capacity, and looks great. It claims to be 1000 watts, but seems to take longer than our previous unit to reheat meals. Popcorn takes a bit longer as well. Were still testing the power grill function, that also takes awhile to heat up. Overall a nice unit, and gets lots of compliments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the range microwave, does job perfect!!

    I would recommend this to a friend
  • Cons mentioned:
    Microwave

    Rated 1 out of 5 stars

    Ghost Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vent on this appliance randomly turns on all time of the day & night. It pushes buttons by itself. Occasionally it will turn on the actual microwave by itself. It terrible to hv to get up at 2 or 3 am to cut this thing off. Or even come home from wrk to find the vent has been running for who knows how long. I really hope Samsung has fixed this problem with the newer model. This is just terrible.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Parker. I totally understand your frustration and would love to discuss this further with you. Please reach out to us via any of the following outlets and reference ticket number 1139713374.
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398).
      We look forward to hearing from you! ^Lo Samsung

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    very nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the microwave works well and has many new options that make it a pleasure to work with.Only complaints that the door makes a loud noise when you shut it.My other micro was much quieter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microwave itself is great. I actually have no complaints and should give a 5. The only problem is that the sales guy told us it would be difficult to see the dirt, fingerprints, etc. because we chose black stainless steel. Wrong. You see them better than plain stainless steel appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works, needs better instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it works great. One of the complaints is the size of the door, and I too was concerned about this, but it is not an issue at all. My biggest issue is the lack of instructions for the grill feature. Samsung should have done better.

    I would recommend this to a friend
  • Pros mentioned:
    Grill

    Rated 4 out of 5 stars

    Nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and touch screen buttons. Great for grilling too

    I would recommend this to a friend
  • Pros mentioned:
    Grill

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good microwave. We have cooked bacon, chicken legs and steaks in it using the power grill feature. it really works and looks good in the kitchen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is pleased to hear that you've found the perfect microwave for you and your household. Thanks for the 5 Stars! ^Lo Samsung

  • Pros mentioned:
    Grill

    Rated 5 out of 5 stars

    Excellent Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this. Haven't used the grill feature, but anxious to try it out. Love the buttons in the glass rather than a plastic film keypad. Cooks excellently.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy to hear that you've found the perfect microwave for you. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great Looking Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked up this model after my existing one stopped heating and started buzzing when we tried to use it. The exhaust fan is very powerful and the LED lights with 2 levels is nice also. We chose this one for the grilling element and the open box price. My wife is petite and the controls along the bottom are easier for her to reach. I like the blue display. I didn't check the measurements of our old microwave but it seems like it may extend past the cabinet a little more then the old one. I would buy again and also recommend it to my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Relatively simple to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third installation was the charm (the first two were defective) No operating manual provided. The instruction sheet provided did not reference the model purchased. Note that the original purchase date was 02 August; it took six weeks to resolve issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dimensions on BB site are not correct.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it looks. Have not really used it yet, but a few things about the install. Dimensions on this website are not correct> it is Not 18+H x 18+D. more like 16.2 (17 to filter) and 16 deep. That is a big difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but with some notes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it works well. Having the door being part of all microwave make the door huge. The material can be damage and scratches easy so careful is needed. The grill works but always needs the attachment and it take long time, reason we don’t use any more and we just use a regular oven for grilling.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST MICROWAVE EVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microwave..has so many extra features, easy to use, looks great in my kitchen. Defroster and Oven feature are fabulous. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Very spacious, nice looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has excellent features and it's a lot more spacious compared to my old otr microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Fan and lights are great when using the stove top. Have not had time to try the special features of the microwave. I do not have a copy of the user's manual??

    I would recommend this to a friend