Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 593 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.8 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the grilling feature, ease of use, and spacious design of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the numerous features and quiet operation, while some experienced issues with the reliability and buttons. A few users found the door design problematic and noted the lack of a comprehensive instruction manual. Overall, the microwave receives positive feedback for its functionality and appearance, but some concerns regarding durability and user interface persist.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 593 reviews
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Sleek design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design, its very spacious. And the grilling feature is neat too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Poor operating instructions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave oven was just delivered today. It’s the third over range microwave I’ve had in this home. This one is slightly larger than the last 2. The operation manual is nearly nonexistent. For a very expensive appliance like this with new power grilling I’m wondering why so little information on its use and operation? What’s up Samsung?

    I would recommend this to a friend
  • Pros mentioned:
    Grill

    Rated 4 out of 5 stars

    Great range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the microwave about 2 months. It's fabulous not only for that price also for all the features included. I can do so much more with that double option of grilling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave matched perfectly with our new Samsung appliances and looks amazing in our new kitchen. My only complaints are the door is huge! I need to move out of the way to open it, also I don’t find myself using the power grill much as it’s so high up, would’ve been more useful with a convention oven instead. The microwave doesn’t warm milk up as fast as my GE 10 year old microwave did. I use to warm up milk in 1 min 20 secs, now it takes about 1 min, 50 secs. I wish it had a shortcut with 1 min, 2 min etc like my old ge did. If you want a beautiful stylish microwave go for this one!

    I would recommend this to a friend
  • Pros mentioned:
    Grill

    Rated 5 out of 5 stars

    Nice microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still playing with the power grill features but this is a nice microwave. I wish it had one touch cooking, but that's not a big deal. The range top lights are decently bright and the exhaust fan works well. I installed this myself which went pretty smooth. Although when it comes time to mounting the physical microwave, it's a little heavy, so I recommend having help with that at least. The black stainless is nice and cleans up easily with a damp cloth or paper towel.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice microwave with lots of good features. Love the amount of room inside and like the buttons on the door. The only thing I don't like is the buttons are sometimes hard to push. The lights are awesome.Very bright and lights up the whole stove.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best microwave I've had so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have moved from a whole house to a condo and the kitchen is much smaller than I'm used to. This microwave allow me to do away with my toaster oven as it can now do some of that work itself. It's beautiful looking as well as extremely useful for my knees. And the black stainless only adds to the beauty

    I would recommend this to a friend
  • Pros mentioned:
    Features, Grill

    Rated 4 out of 5 stars

    Does what I bought it for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace one that Maytag should have a year ago. This a little loud when in use. It does an awesome job and has some cool features. I got this for the grill and the controls on the bottom. I am short and these controls are easier for me to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features, Size

    Rated 5 out of 5 stars

    Great Features!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and great features. Very sleek design and easy install

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door seems a bit too wide (the whole front face is door), but otherwise a very solid product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turntable problems on first use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the microwave about a day and it was making noises when it was turning so I called for repair. The repairman came and said rather than fix it, I should get a new one delivered because I had it less than 45 days. He put in the order for a new one, it was delivered, the first one was removed and the new one was installed and so far -- fingers crossed -- it does not happen again. I'm fussy so I have to keep wiping off my fingerprints on the outside glass after every use . Make sure you get a copy of the instruction manual when its delivered so you don't have to go online and download it. Of course, if you go to Best Buy -- where it was purchased -- they will print one out for you.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. ^Lo Samsung

  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Best ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and modern replacement microwave...very silent and works flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent for a med size kitchen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its multiple functions allow for ease of cooking especially when you need to move fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Perfect...But Not Too Bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has its shortcomings, but overall it's a decent unit. For instance, the grill feature doesn't work as well as I expected. It takes about five minutes for the grill heating element to turn red...much longer than it should. Perhaps it's because I have it connected to a 15-amp circuit instead of a 20-amp. That being said, the regular microwave heats food quickly and evenly. I like all of the auto-cook features, and the install was straightforward. I purchased an open-box unit and the mounting templates were missing, which made it interesting, but I was able to make it work without too many swear words... Overall, I would recommend this unit. Just make sure to connect it to a 20-amp circuit to assure it has ample power.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Great Microwave for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this microwave for about a month now, the vent works great, and I love the lights (they are a light blue tint, but on bright they light up the whole stove and on the lower setting they are great to be able to see in the dark). The only reason this isn't 5 stars is because of the way the door opens. It must swing out because when we measured the width it fits just right, but because of the door swinging out we are only able to open the microwave door about 45 degrees. Still functional, but definitely something I wish we would've realized before we purchased the microwave!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mcrowave looks and works great. The touch screen is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grill

    Rated 4 out of 5 stars

    One heck of a microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is much more than a microwave. I cooked a pizza in it and it knows when to turn off. Easy to operate and looks amazing. The grilling feature is great. I hardly use my regular oven anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Grill

    Rated 4 out of 5 stars

    nice touchscreen features.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design as well as functionality. Grilling option is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had all GE before and they fell apart. We have been slowly converting to Samsung. The quality is so much better. Nice and quiet. It also has nice led lights for the range. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grill

    Rated 5 out of 5 stars

    Love this item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Runs quiet. Grill is wonderful. Easy to understand all of the featured. Easy to clean

    I would recommend this to a friend
Sponsored