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Customer Ratings & Reviews

Your price for this item is $3,779.99

Customer reviews

Rating 4.2 out of 5 stars with 472 reviews

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Rating by feature

  • Quality

    Rating 3.7 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers commend the 22.1 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase for its spaciousness, with ample shelving areas, and its Flex zone, which is well-liked. The counter-depth design is also a hit, as it adds more space to kitchens. While many appreciate the showcase door and the overall design, some customers have concerns about the ice maker's inadequacy and the refrigerator not being truly fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 471 reviews
  • Cons mentioned:
    Fingerprint resistant

    Rated 3 out of 5 stars

    Not my favorite fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel is always smudged from fingerprints. It looks great when it's clean but with a family of 5 it is constantly being touched. The fridge works fine-I just really don't like the Fingerprint issue!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like the refrig. Smears show up easily. Love hand

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are three dents in upper right door upon delivery. The delivery people took picks and reported. Have not yet heard how to repair. Would like this addressed. Virus has made this difficult to address.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box item at almost half price. So far so good. Its not very loud at all. I do hear the gurgling noise as mentioned in other reviews but its very faint and doesn't bother me. No problems with the icemaker yet, fingers crossed!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love this fridge!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a side by side to this and I love it! There is so much space. Also love the SmartThings app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet stylish frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched the latest LG 4 door model for this. Very happy so far in the short time I have had this, the doors are light and close quietly without slamming the whole frig. Water dispenser is contained and water won't spill out onto my kitchen hardwood flooring unlike the LG model. Very quiet and the 4 door flex option helps us utilize the space efficiently for a counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 5 out of 5 stars

    Great sleek look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy access to items with it's showcase door. Love that you can change temperatures from freezer to refrigerator temperatures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Counter depth refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make certain to have 1/4th inch on both sides for ease of install. Unit came with a ding on the freezer door directly out of the box. Previous delivery had a torn freezer gasket and a cracked door bin. Very poor quality control by Samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 13 year old refrigerator died so we went to Best Buy and purchased this refrigerator. No regrets. Love the color and flexibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great French Door Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung refrigerator. It looks pretty and one of the tallest models out there. The feature of having the extra small door to access your food is utilized every day. The ability to change one compartment to a refrigerator or freezer is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator-the door in the door, the four doors, flex space and the finish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how sleek the fridge looks. At first, I wasn't sure how I felt about the no handles, but I am getting used to it and I love it. The fridge material feels cheap and light (how all new appliances feel nowadays), my door came with a dent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality, beautiful design!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but good things to say about my fabulous new refrigerator. I use 3 sections for refrigeration and 1 for freezer. Lots of drawer space in all sections for fresh veggies, meats, cheese, and frozen items. Temperature is easily adjustable. Some of the door shelves are a bit narrow, but I found that smaller bottles like hot sauce and salad dressing work nicely here. Make sure you measure the height of your space, we had to cut the cabinet to get it in. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design. We really use the flex space more than we thought we would. Fits perfectly in our new construction home.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 3 out of 5 stars

    Finger Print Proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item claims it is finger print proof coated and it is not, I have been through 4 different ones and they clearly show all finger prints. For the price you pay, this is ver disappointing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    pretty, but horrible ice maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything except the ice maker. the icemaker is horrible. it requires defrosting about once a week (two if you are lucky) or it will become jammed and frozen in place and stop making ice. the ice maker cannot be defrosted separate from the rest of the appliance so it requires careful planning. fridge looks nice though.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your new Samsung Refrigerator Ice Maker. I would like to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142744646. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    A Fridge with nice flexible features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at a lot of high end fridges. We were looking for black stainless steel and liked the color of the Samsung over the others. The user interface is intuitive and easy to read. The filter is easily accessible and very easy to change. We especially like the Flex Zone feature that provides more freezer or fridge space as our needs change. We are looking forward to keeping Thanksgiving foods frozen until it is time to store the leftovers in the extra fridge space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish the ice cubs were a bit larger. Took a few days to make enough ice. Looks awesome in our kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good but space challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the counter depth and the flex zone but it is a little small. Good for 1-2 people. If my kids were home we would be hurting for fridge space. The "shelves" in the door are very tight and basically useless.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    In love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with our new fridge, got an awesome deal and look amazing in our kitchen. Just what we need it.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Smaller than our old fridge, but bigger inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter depth is the way to go. Being able to use the lower doors as fridge or freezer is great.

    I would recommend this to a friend
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