Customer Ratings & Reviews

Purchased on Memorial Day Weekend and so far very satisfied I love the in Door water pitcher. What is really neat is having it connect with the Samsung SmartThings app I can adjust the temperature from my smartphone. I like when it tells me if the door is not completely closed. Samsung is a good product we have the smart tv’s dishwasher and gas stove. Haven’t had any issues so far . They also have great customer service I have contacted them for help on tv settings. Love the counter depth and the new Tucson Color is stunning, it really goes well with our new paint colors in our open concept home. The lighting and Flex zone are incredible. So very easy to access the space is so user friendly. The space in the doors are so spacious and easy to organize so many different sizes of grocery products. Also It is very quiet.

So I bought this whole setup sight unseen from Bestbuy.com online. No one in our town were even carrying the new Tuscan lineup so we weren't sure how the color would look, and we were nervous to get them...however we couldn't be more happy!! The color is pretty awesome!! Although they are not as brown as pictured. The delivery guys thought they were just the black stainless steel, but in different lights the browns or rose gold colors come out more. They look pretty awesome in our kitchen, and as far as performance they are top notch. They replaced our old Samsung appliances...which I'll be honest I said I'd never get Samsung appliances again, but when I seen this new color I thought it would look super elegant...and they do. The fridge is pretty cool. I really like the water pitcher on the inside...I usually throw some lemons in there for some lemon water. And I also like the middle drawer...which has kind of become the kids drawer for all their snack packs, string cheese, and stuff like that. These appliances looked so good I had to take pics and share them on social media. Very happy with my purchase...and the price from Bestbuy was better than anyone else and they installed them and put my old setup in my garage to put at my daughters home...everyone's happy!! Trust me I don't usually leave reviews about appliances...lol. Oh and we've been thru a few different Samsung dishwashers this one is ultra quiet...and just better. Samsung has stepped their game up...at least on this setup.

Exceeds expectations. Love the small water pitcher in the door. We add cucumber, melon, lemon and it makes the water so refreshing. We love the way the color changes depending upon the light. Totally transformed our kitchen.

We had the larger 26 cbft version. It was dying, and in our new home, needed a counter-depth, realistically. Most counter depth don’t have water AND ice in the door. This one does. It’s also well designed from a storage standpoint with shelves that flip up or 1/2 a shelf slides back for taller items. It’s so well designed that it doesn’t feel smaller even though it is counter depth. I was not sure I wanted the door in door, but I’m kinda loving it. The shelf is big enough to hold a 1/2 gallon of milk, creamer, and so much more. I also love that this fridge is basic - less computer parts means less issues. PS: the color is beautiful.

Love this refrigerator. Would have liked the bigger size, but wouldn’t have fit through any of my door entrances. Everyone loves the auto fill water pitcher. Tuscan color is very complimentary. Only complaint is not consistent ice sizes and some small pieces come flying out. Otherwise, no issues and have used for a month now.

We’ve had this fridge for two weeks now and love it. My favorite part is the second drawer option that is great for storing things like meats and dairy products. The divider in the middle allows me to have an area for my son to open and get his cold snacks out. I also like the easy access door to get those everyday items like milk, juice and condiments. We haven’t messed with all the features but excited for this to last is a long time!

Our new Samsung Tuscan 5 door/drawer refrigerator is absolutely beautiful and completely functional. The door-in-door is the greatest energy saver along with the extra drawer for storage. The shelves adjust and move giving you incredible space for everything. The Tuscan color is so beautiful!

Great fridge, looks fantastic, everything is fine but the tiny water/ice dispenser which is not that efficient. On such a big fridge, that part could have been a bit bigger and also a bit easier to use! We love the inside water jar, even though it leaks if you pour too fast. This is why I give it a 4, and usually I love Samsung appliances.

So far, so good. I have enjoyed the refrigerator. I love the alarm for if the door is left open. The water pitcher is used daily. Would highly recommend.

The model is everything that I needed and has all the features.

Love this refrigerator. It's wifi compatible. Love the showcase door and flex zone draw.

We purchase a refridg and had problems we got an exchanged it with no trouble

Very happy with the purchase glad I got Tuscan stainless matches the dark cabinets well

Really like the refrigerator. The only odd thing is the water dispenser on the door is from the water line and is NOT refrigerated.

We had a tight fit but with the help of the Geek Squad and sales people we found the perfect refrigerator for us. It has all the features we wanted and is a nice upgrade from our previous refrigerator.

Overall I am please with this item. I really like the flex drawer to keep items for my grandchildren to easily reach.

Ice machine good be better but water jug comes in handy

This refrigerator is very efficient, easy to use, and customizable to your needs.

Bad quality bad service by Samsung Pitcher has been leaking since first week but Samsung not replacing it it’s been 4 months

This was smaller in size for me and my family. This k we needed bigger refrigerator