Customer Ratings & Reviews
- Model:
- RF23M8070SR
- |
- SKU:
- 5728821
Customer reviews
Rating 4.2 out of 5 stars with 1952 reviews
(1,952 customer reviews)Rating by feature
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Design3.5
Rating 3.5 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Rated 1 out of 5 stars
Do your research! NOT QUALITY!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would rate it zero but there are 2 cool features on this fridge. Cons first, first and foremost, the producer does not stand behind their product. There is a known issue to this appliance that Samsung will not own or fix which is the ice maker. It frosts up so bad that you can not use it. We used it for maybe 3 months, now it's just a drawer (of some sort). We have tired every trick and repair and absolutely nothing will fix it. Second issue is that the stainless steel is so lightweight that it's very ding prone. It came with a ding which I did not report which I regret but now it has a couple other dings that blend oh so well. The other thing that bothers me is the lower drawer and the shelf that should slide back and forth. It gets stuck often and it's a fight to make it move again. The pros of this fridge 1) it's pretty looking 2) it has a really cool feature to fast freeze when you bring items home from the store, or if you put something in the freezer and you need it to cool down faster. That's it. Highly recommend you pass on this product and look at something else. Do you research, had I done a better job, I'd never have purchased this. Money is just tossed out the door!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Refrigerator Ice Maker and realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142760039. We thank you for being a part of the Samsung family. ^Brad
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Great product for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I have had it for couple of months but it is well worth the money. Ease of use and spacious than I thought.
I would recommend this to a friend - Pros mentioned:Counter depth
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung refrigerator is extremely well made and great for older folks, lots of space for a counter dept frig
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and counter depth were key requirements and were met. I particularly like the water infuser in the door. Love it!
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this one comparative with other countertop designs. Designed well inside especially door side. we can store more food.
I would recommend this to a friend Rated 5 out of 5 stars
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge cools really good and has a lot of space
I would recommend this to a friendRated 4 out of 5 stars
Small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don’t find ourselves using the middle drawer as much as we expected. With the counter depth design, in hindsight, extra space in the main refrigerator would be nice. Love the water infusion pitcher though! And it’s operated great for us for over a year so far!
I would recommend this to a friendRated 4 out of 5 stars
Highly recommend!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is really nice. I feel like there is adequate storage and the temperature control is great. The only issue I have with it is the shelving. I think this may be user error, however, and they can be adjusted.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
best fridge owned!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent fridge, great temperature control, and easy functions. best of best, looks and feels great!
I would recommend this to a friend Rated 5 out of 5 stars
Excelente capacity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and the features that come with. The incorporated jar make it easy when it comes to make drinks
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
nice looking fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like the product. For a counter depth fridge it has great space. I have had the fridge for less than one week.
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Vey roomy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge, so much room and keeps my food organized, there is place for everything.
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has been great. Very roomy compared to what we had before. Only issue is that it is not fingerprint resistant.
No, I would not recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Modern refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great in my new kitchen the middle drawer was broken but is being replaced
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Awesome refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek modern design. Great use of space inside and out. Especially with the counter depth. Love it
I would recommend this to a friend Rated 4 out of 5 stars
Wish door storage was more adjustable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still adjusting to how we utilize the refrigerator space. Usually we use door space for condiments but the sizing is just off enough that many dressing will not fit.
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator interior design great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new refrigerator. We have gone from a 25 Cu. Ft. 3-Door to this 22 Cu. Ft 4-Door. The interior design makes it more user friendly and gives many options on adjusting the shelving to create each customers storage needs. We love the smaller storage drawer that can be adjusted for various foods or beverages. The quart cold water pitcher in the door can be set to automatically refill after each use is option we use several time each day. Overall we are very satisfied with our purchase.
I would recommend this to a friend- Cons mentioned:Fingerprint resistant
Rated 5 out of 5 stars
Fridge is nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is really nice and keeps food cold. It does leave finger prints on the stainless but cleans up nicely.
I would recommend this to a friend Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. We bought it a few weeks ago as an open item and got a very price for it. It's functional, looks great, and gives us the flexibility we need. I do wish it would give you the option to control the crisper drawer in the refrigerator--it seems odd that even the most basic refrigerator has this feature and this one doesn't. Overall though, we can look past this...however, had I paid full price for this guys, I'd probably be a little ticked! Good fridge though!
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 3 out of 5 stars
Better Rating If Ice Maker Worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Something weird is up with ice makers. I think all manufactures use the same models from a common manufacturer because so many complaints on ice makers not working. Whoever is manufacturing these is making junk. It must really eat into profits having to send out techs to fix cheaply made items. Too bad. Other than that, too early to tell if this fridge is any good. I replaced a well used and abused fridge from 1996, which has a still functioning ice maker. It is in the garage. I though appliances in the 90's were crap, a whole new low is being targeted. Make it as cheap as possible, disposable and consumers will buy every 5 years because they leave his no choice. Its really a sad state of affairs.
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend












