Customer Ratings & Reviews
- Model:
- RF23M8070SR
- SKU:
- 5728821
Rating by feature
- Storage Capacity
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.5 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.
This summary was generated by AI based on customer reviews.
Lots of nooks and crannies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, with lots of nooks to put specialty items like dressings and pickles. Especially like the water pitcher in door that automatically refills. Not as thrilled with the drawer for freezer as the top drawer doesn't easily slide back to view items in bottom.
No, I would not recommend this to a friend- Cons mentioned:Ice maker
Great Fridge garbage ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator does its job. The food stays cold and and the middle drink drawer keeps your canned beverages right above freezing... but that ice maker is garbage. We've already had it replaced once and I was on may way to schedule another service appointment when the website asked me to write a review and I thought it was only right to share my experience thus far. If you get it, get the service plan. It's already paid for itself with this fridge.
No, I would not recommend this to a friend 2nd Samsung Refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just moved and the buyer of my house wanted the Samsung refrigerator. I hated to part with it but just got a new one with French doors and freezer on the bottom. The last one was side by side. So far so good. Look Mom, no handles! That was really different and is taking a bit of getting used to. Love the auto fill infuser water pitcher. What will they think of next? Fingerprint resistant? They need to keep working on that!
I would recommend this to a friendBrand response from Samsung
Posted .I'm delighted to hear how much you love your Samsung refrigerator. I totally agree with you, its wide range of features make it an excellent choice! Thank you for choosing Samsung! ^Lena
- Cons mentioned:Ice maker
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Super sleek. Only problem is the ice comes out like your chopping it off an iceberg.
I would recommend this to a friend Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were worried that our old refrigerator was starting to age so we went to Best Buy since they have so many choices. We live in a condo and are constrained by the refrigerator size. We purchased this refrigerator and we really like being able to see everything inside once we open the door. It has great lightening and airy shelves and drawers. Also the outside water and ice dispenser works great. Only issue is to keep the outside pristine we use an eyeglass cloth on the surface.
I would recommend this to a friendgreat fridge with some short comings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overall great looks and function. It hasn't given me any issues as of yet (owner for less than 1 month) but it does have some issues. The shelves flex or bend with not that much weight. The icemaker is VERY tiny unfortunately. But other than that ,its great.
I would recommend this to a friendQuite happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is everything I have wanted in a refrigerator. II is attractive, it keeps everything at the temperature it should be. It is bright inside so everything can be seen so there is no fear of stuff in the back of a refrigerator won’t be found for a week or so. I am more than please with it. It is the perfect size for my purposes and I highly recommend it.
I would recommend this to a friend- Cons mentioned:Ice maker
Samsung Fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little noisy, and had issues with the ice maker before a year of having it. Other than that it’s been a pretty good product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Benji, we definitely understand how frustrating that can be. Thanks for leaving a review. Your opinion matters to us. Samsung is continually improving its products and services, and feedback like yours helps us do that. Here is a link to a troubleshooting guide that may help with your concerns on the noises (https://bit.ly/3qR7bwR). We would also like to inquire more about the issues that your ice maker is having. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144050257) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:No handles
No handles! Yay!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to my newly remodeled kitchen. I especially appreciate the lack of handles on this tefrigerator.
I would recommend this to a friend - Pros mentioned:Spacious
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the shallower models out there. It’s very attractive and sleek. Love it so far! Quiet and does the job.
I would recommend this to a friend - Cons mentioned:Ice maker
Such a pile of crap
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite sure why I keep giving Samsung a chance. They make crap, and that’s all there is to it. The ice maker has been replaced twice and it is impossible to keep it from leaking everywhere. It only makes ice when it wants to, so it’s a race at my house to get ice before your spouse and kids, such that the crap ice maker decides to stop working. I’m over this unit and will never buy another Samsung appliance for as long as I live.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ensuring you have a reliable refrigerator is essential for every household, GeorgeJ. Let's get the information you need to get the top performance of your ice maker.
The link below will guide you in making sure your ice maker operates properly. Kindly select the scenario that best fits your situation. Learn more by checking the hyperlinks and watching the embedded video.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147494540) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
- Pros mentioned:No handles
Modern look
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the no handles look. Honestly my favorite part is the self filling pitcher inside.
I would recommend this to a friendBrand response from Samsung
Posted .The Auto-Fill pitcher really is amazing! We're glad you're enjoying the refrigerator, JoClark! ^Jecca
- Cons mentioned:Fingerprint resistant
Lots of fridge space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good fridge option. The doors really show fingerprints. It is suppose to be fingerprint resistant but I am always wiping the doors to clean the fingerprints off.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience, emma! Samsung is always looking for ways to improve. ^Jecca
- Pros mentioned:Spacious
It fit perfectly and it work great!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this refrigerator and it’s very roomy and very quiet... it fit just right.
I would recommend this to a friend - Pros mentioned:Spacious
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful in and out lots of space best refrigerator I’ve own to date. No handles makes it looks nice and sleek!
I would recommend this to a friend - Pros mentioned:Counter depth
Excellent refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this counter depth refrigerator! So much more space in the kitchen and the design is fantastic!
I would recommend this to a friend 4 drawer option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The size, style and fourth drawer made this the best selection for our needs. Simple design and nice features.
I would recommend this to a friendSuper Nice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this fridge is awesome, so much space in a counter depth fridge! and it looks super cool too!
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to hear that you've found the perfect fridge for your home, JoshParker. ^Lo
- Pros mentioned:Spacious
Great fridge no complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge for my new house, it’s a lot quieter then my previous LG fridge.
I would recommend this to a friend - Pros mentioned:Spacious
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We all are in love with our new fridge- all the nice features and all the space we got for the price
I would recommend this to a friend