Customer Ratings & Reviews
- Model:
- RF23M8070SR
- SKU:
- 5728821
Rating by feature
- Storage Capacity
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.5 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.
This summary was generated by AI based on customer reviews.
Beautiful and sleek refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the countertop size because I wanted to fit nicely in the kitchen. It's a beautiful, clean, sleek and modern looking. The only negative comment is it's more expensive for countertop size and has a less storage space.
I would recommend this to a friend- Pros mentioned:Spacious
Fantastic refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very awesome product by Samsung. works excellently, has a lot of room. and is a very beautiful unit
I would recommend this to a friend Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, delayed service. Fridge has been fine since we received it. Computer error from best buy caused it to come extremely late. Gave a laughable gift card to compensate.
I would recommend this to a friend- Pros mentioned:Spacious
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roomy, stylish, just a great appliance. Easy to see everything, the flexible drawer is awesome.
I would recommend this to a friend - Pros mentioned:Design
beautiful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very beautiful and well designed. I would recommend this.
I would recommend this to a friendBrand response from Samsung
Posted .I definitely agree, mike! Thanks for sharing your love of this refrigerator. ^Jecca
Very nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had a week but so far so good. Love the color and easy to clean smudge resistant. Kids love the inside self filling water pitcher. Very roomy. My only complaint is there isn't enough tall door storage.
I would recommend this to a friend- Pros mentioned:Design
Beautiful fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking plenty of space looks very clean and modern
I would recommend this to a friend Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great in our kitchen and the way the space is organized within the refrigerator makes it easy to store all of our food. produce seems to stay fresh longer in this fridge as well. The flex zone works really well for canned sparkling water or crispy boys. Overall were very happy with this appliance and would recommend it!
I would recommend this to a friend- Pros mentioned:Spacious
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of room, filtered water, and it looks great your guests will be impressed
I would recommend this to a friend I love this fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung fridge has a couple of features I absolutely love! The Brita water pitcher with auto fill is my favorite. Also, the fourth door I use for beverages so we're not opening the main fridge so much.
I would recommend this to a friendLooks great, scratches VERY easily
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall we love the look and function of the fridge. It is on the smaller side, but that's with most counter depth. That said, the ice bin is very small and takes a while to fill back up. During the holiday's we ran out of ice as well as when we have many family members staying for a few nights. The biggest issue is that this fridge is expensive and looks nice, but does not hold up. It scratches extremely easily. Ours was scratched up withing two or so months. This is from a two adult home. The lone child is 12 months. So very little use.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Bern! We greatly appreciate your feedback! ^Ty
- Cons mentioned:Ice maker
Such a pile of crap
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite sure why I keep giving Samsung a chance. They make crap, and that’s all there is to it. The ice maker has been replaced twice and it is impossible to keep it from leaking everywhere. It only makes ice when it wants to, so it’s a race at my house to get ice before your spouse and kids, such that the crap ice maker decides to stop working. I’m over this unit and will never buy another Samsung appliance for as long as I live.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ensuring you have a reliable refrigerator is essential for every household, GeorgeJ. Let's get the information you need to get the top performance of your ice maker.
The link below will guide you in making sure your ice maker operates properly. Kindly select the scenario that best fits your situation. Learn more by checking the hyperlinks and watching the embedded video.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147494540) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
- Pros mentioned:No handles
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was worried about no handles, but got used to it quick. Looks really nice in our new home.
I would recommend this to a friend - Cons mentioned:Fingerprint resistant
Missing having handles...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate all the little extras this refrigerator has to offer but I do miss the handles. Fingerprints and smudges are constantly visible on the doors.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator having fingerprints and smudges on the door. We will surely notate this feedback for better products and options in the future.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
How to clean your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00079481/
You may check the dimensions of this product by clicking the link below: See page 8.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/r23m8070dt-aa/pdf/RF23M8070SR.pdf
Recommended temperatures:
https://www.samsung.com/us/support/answer/ANS00080450/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF23M8070SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144418606
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Spacious
sleek front
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No handles means a sleek front. Seems to have plenty of room. Like the snack tray,
I would recommend this to a friendBrand response from Samsung
Posted .Hello shar, I’m glad you like the sleek look and high-quality design of your new Samsung refrigerator! Thanks for choosing us! ^Mae
- Pros mentioned:No handles
Beautiful refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love no handles, flush with my counter, good space, like the extra drawer and water pitcher
I would recommend this to a friend - Pros mentioned:Spacious
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung French door refrigerator is an awesome. It has a lot of room space for your food.
I would recommend this to a friend Missing room for tall items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about our new refrigerator other than the capacity for tall items. I have to be thoughtful about what condiments I buy because of this- just kind of annoying. Water and ice are great!
I would recommend this to a friendSamsung counter depth 4 door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator with really good features, including the water pitcher inside. Does smudge and scratch very easily
I would recommend this to a friendBeauty queen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. It’s the perfect size undercounted refrigerator.
I would recommend this to a friend