Customer Ratings & Reviews
- Model:
- RF23M8070SR
- SKU:
- 5728821
Rating by feature
- Storage Capacity
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.5 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spacious
Samsung French door fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great sleek looking fridge that saves a lot of space
I would recommend this to a friend - Cons mentioned:Ice maker
It's ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker does not work very well, and the flex zone has never been able to get any colder than the fridge. Perfect size for us though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I'd like to help with this, DB1015! First, I can provide this link (https://bit.ly/318JLqE) to instructions on what to do if the ice maker is not working properly. I also have this link (https://bit.ly/37M3Aba) to the user manual for this refrigerator. On page 38, you can view a chart of the available settings for the FlexZone, and what the average temperature should be in those settings. If you find that it is not reaching the set temperature, I recommend following the steps in this link: https://bit.ly/3lUISu1. ^Jecca
- Pros mentioned:Spacious
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roomy, stylish, just a great appliance. Easy to see everything, the flexible drawer is awesome.
I would recommend this to a friend Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, delayed service. Fridge has been fine since we received it. Computer error from best buy caused it to come extremely late. Gave a laughable gift card to compensate.
I would recommend this to a friend- Pros mentioned:Design
beautiful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very beautiful and well designed. I would recommend this.
I would recommend this to a friendBrand response from Samsung
Posted .I definitely agree, mike! Thanks for sharing your love of this refrigerator. ^Jecca
- Pros mentioned:Design
Beautiful fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking plenty of space looks very clean and modern
I would recommend this to a friend Very nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had a week but so far so good. Love the color and easy to clean smudge resistant. Kids love the inside self filling water pitcher. Very roomy. My only complaint is there isn't enough tall door storage.
I would recommend this to a friendGood fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great in our kitchen and the way the space is organized within the refrigerator makes it easy to store all of our food. produce seems to stay fresh longer in this fridge as well. The flex zone works really well for canned sparkling water or crispy boys. Overall were very happy with this appliance and would recommend it!
I would recommend this to a friend- Pros mentioned:Spacious
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of room, filtered water, and it looks great your guests will be impressed
I would recommend this to a friend I love this fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung fridge has a couple of features I absolutely love! The Brita water pitcher with auto fill is my favorite. Also, the fourth door I use for beverages so we're not opening the main fridge so much.
I would recommend this to a friendLooks great, scratches VERY easily
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall we love the look and function of the fridge. It is on the smaller side, but that's with most counter depth. That said, the ice bin is very small and takes a while to fill back up. During the holiday's we ran out of ice as well as when we have many family members staying for a few nights. The biggest issue is that this fridge is expensive and looks nice, but does not hold up. It scratches extremely easily. Ours was scratched up withing two or so months. This is from a two adult home. The lone child is 12 months. So very little use.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Bern! We greatly appreciate your feedback! ^Ty
- Pros mentioned:No handles
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was worried about no handles, but got used to it quick. Looks really nice in our new home.
I would recommend this to a friend - Pros mentioned:Spacious
sleek front
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No handles means a sleek front. Seems to have plenty of room. Like the snack tray,
I would recommend this to a friendBrand response from Samsung
Posted .Hello shar, I’m glad you like the sleek look and high-quality design of your new Samsung refrigerator! Thanks for choosing us! ^Mae
- Cons mentioned:Fingerprint resistant
Missing having handles...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate all the little extras this refrigerator has to offer but I do miss the handles. Fingerprints and smudges are constantly visible on the doors.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator having fingerprints and smudges on the door. We will surely notate this feedback for better products and options in the future.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
How to clean your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00079481/
You may check the dimensions of this product by clicking the link below: See page 8.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/r23m8070dt-aa/pdf/RF23M8070SR.pdf
Recommended temperatures:
https://www.samsung.com/us/support/answer/ANS00080450/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF23M8070SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144418606
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:No handles
Beautiful refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love no handles, flush with my counter, good space, like the extra drawer and water pitcher
I would recommend this to a friend - Pros mentioned:Spacious
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung French door refrigerator is an awesome. It has a lot of room space for your food.
I would recommend this to a friend Great storage capacity and looks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SAMSUNG has always delivered quality for our family. The internal water pitcher is a great addition when needing water for cooking. Ergonomics are its strong point. Everything is easy to reach and access. Even though it 'is counter depth it offers more internal space then our old standard depth. This is a good one!! Delivery was perfect as always driver went over product operating and answered questions.
I would recommend this to a friendMissing room for tall items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about our new refrigerator other than the capacity for tall items. I have to be thoughtful about what condiments I buy because of this- just kind of annoying. Water and ice are great!
I would recommend this to a friendBeauty queen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. It’s the perfect size undercounted refrigerator.
I would recommend this to a friendGreat Fridge with Practical Space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is amazing, looks and functions amazing... the doors are thick which means you need extra space on each side to clear the doors to open them. Had to make some counter modifications to get it to work.
I would recommend this to a friend
