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Customer Ratings & Reviews

Your price for this item is $3,149.99

Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,952 reviews
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use of space. I use the flex drawer for my kids. Also love the water infuser.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with a few easily corrected flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung refrigerator. Both are solid providing even cooling and a logical efficient layout. This model is counter-depth, giving me a sleeker kitchen. I really have not even noticed the reduction in storage capacity from the refrigerator it replaced. I learned in my first week of ownership, however, that the internal pitcher that automatically fills with water and provides an infuser for making cold-brewed tea and fruit flavored water IS NOT DISHWASHER SAFE. It melted in its first encounter with the dishwasher, and I did not have my dishwasher on its hottest setting. There was no warning in the manual or on the pitcher itself. I contacted the general number for Samsung customer support (not in the manual), and a representative agreed to send a replacement, which I have not yet received. My other complaint is that the ice dispenser tends to spew ice cubes and crushed ice everywhere, even when you hold the cup close to the top of the dispenser. I do like the size of the dispenser, which accommodates larger cups, thermoses, and pitchers.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great features and looks fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is very good, looks great and the functionality of the appliance is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. It has very good features. Very quiet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm delighted to hear that the features of this refrigerator are perfect for you. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional and efficient use of space. Love the sleek modern design without handles.

    I would recommend this to a friend
  • Pros mentioned:
    No handles

    Rated 5 out of 5 stars

    Great match to my range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more handles was a great option that was only the beginning of why we chose this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It has plenty of room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the internal water pitcher and its auto refill. Also, love the inside extra clear light. However is not a fingerprint resistant!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Campos, I am so glad you are loving your Samsung Refrigerator. Thank you for sharing your feedback about some of the various features on the unit. Thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the same style refrigerator in the past though the deeper model with handles which I prefer except that now we are in a much tighter space. I have not hooked up the water yet but may drop a line later.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, clean look. No handle bars for kids to hang on. Happy with design and price.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Fingerprint resistant

    Rated 4 out of 5 stars

    Great refrig, but not as finger print resistant as

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrig is roomy and very easy to see everything. Not as finger print resistant as advertised.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Spacious, modern, and definitively love the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In few words everything you may need Design Look Extra drawer Interior

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Poor design issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good about this fridge- it has a very clean exterior look in the cabinet depth option is really a great fit for my kitchen. That is really about it. The design on the icemaker is terribly frustrating. It freezes over every few days… pretty much anytime I need to use it- I then have to use a tool to shatter the ice and unjam the icemaker. Unless I want to unload all of the food and thaw it overnight. The compartments are all pretty flimsy including the icemaker tub. The water dispenser is also at the front of the fridge door so if you move a cup to the back lever to activate it, most of the time the water will miss the cup and splash on the floor. I really wanted to like this fridge but the issues with the icemaker really make it hard to like any part of it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Sean, I realize you are experiencing issues with your Samsung ice maker freezing over and see that has been a deal breaker. I would like to offer some assistance to ensure you are getting the best performance from your machine. Please contact us at your convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143592588. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice counter depth fridge with the added extras that make it worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was not my first choice, but due to time restraints was chosen. I am very happy with my second choice. Lots of space, flexibility with shelves and the middle drawer flexible zone is great to have. The refrigerator has great interior lighting. I have white cabinets and the stainless steel looks great even with the gray side that is exposed. I would highly recommend,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter fridge for small kitchens and narrow spaces.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is delighted to hear that this fridge is a great fit for your home. Thank you for the 5 Stars! ^Lo Samsung

  • Rated 4 out of 5 stars

    ??

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the refrigerator for a few weeks; but, it seems to be working great. We really like the set up including the dual purpose upper drawer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I would like to congratulate you on your new Samsung Refrigerator. We are glad to see that you are enjoying this machine. We thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Refrigerator works fine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great. Had a problem with the ice maker freezing up when we first received the unit. The Geek squad replaced some parts the first time but did not resolve the problem. Finally factory came up with a complete revision. Geek squad replaced the ice maker parts including a board. Glad I purchased the extended warranty. Works perfect now. Samsung and Bestbuy stood behind the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our house.Just the right size for our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good counter-depth unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed and good looking refrigerator/freezer that is actually counter-depth. The counter-depth was a mandatory feature as this unit was installed in an existing galley kitchen. I didn't want to spend in excess of $10K for a full size counter-depth unit so this was the perfect alternative.

    I would recommend this to a friend
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