Customer Ratings & Reviews
- Model:
- RF23M8070SR
- SKU:
- 5728821
Rating by feature
- Storage Capacity
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.5 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.
This summary was generated by AI based on customer reviews.
great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, small but perfect for a small family. Unique style, very quiet.
I would recommend this to a friend- Cons mentioned:Ice maker
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator but the ice maker is a problem. Getting ice through the door is problematic. The ice maker intermittently works
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Debv,
Thank you for sharing your experience with us and your satisfaction is our topmost priority. We apologize for the inconvenience that you are having a problem with the ice maker. Don't worry we will surely notate your feedback about this matter.
To help you out identify the issue, please click the link for your reference and some basic troubleshooting guide.
https://www.samsung.com/us/support/search/?query=ice+maker&referrerPageUrl=https://www.samsung.com/us/support
/
Ice maker dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may also use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF23M8070SR/AA
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144301816
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great Samsung fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a excellent fridge. I first saw this fridge at a friends house and instantly fell in love with it . So when it was time to remodel my kitchen i went i bought it. Ice machine works great but it does take 24 hrs to get a full bucket of ice . I was recommend to dump out the first 2 trays full and filter out the first 2 gallons of water .
I would recommend this to a friendBrand response from Samsung
Posted .We're so glad you like them, RichSF! Thanks for taking the time to write such lovely review. Welcome to Samsung. ^Shifa
- Pros mentioned:Middle drawer
Counter Depth fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a great fridge! Love the flex drawer.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for being a valuable member of the Samsung family, Bbkwhit. ^Lo
- Pros mentioned:Spacious
Great update to my new kitchen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek design and look of the appliances. They are a cooks dream.
I would recommend this to a friend Love the water pitcher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best part of the fridge is the built in water pitcher! We use our hydroflasks and yetis all the time, so this makes the job easier! The depth is a little more shallow than I’d hoped though.
I would recommend this to a friendSo much space and the water pitcher is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just upgraded from a standard 2-door fridge and really wanted something with more room inside. The layout of this fridge makes it feel like there is a ton of space. And the little self-refilling water pitcher is so helpful. I use it all the time to refill my keurig and pour multiple glasses of water, without having to stand at the dispenser.
I would recommend this to a friendSamsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrig. Freezer small, but it’s working. Still getting used to it. Can’t really adjust shelves
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a counter depth refrigerator to fit into our cabinet space and this refrigerator was one of only a few available. We liked 5hat it didn’t offer a computer screen on the outside panel since that’s way to techy for us. It’s worked well so far so we’re happy with it!
I would recommend this to a friend- Cons mentioned:Cooling, Ice maker
WORST FRIDGE
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is the worse product that i have ever owned !!! DO NOT BUY .... Google /youtube the product to see everything that can go wrong well in my case i did not and everything DID go wrong. Ice maker/dispenser/cooling 5 service calls in 2 years and i am about to get a new fridge , so frustrating !!!
No, I would not recommend this to a friend Beautiful look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works great. Have had it for 4 months. Like having pullout beverage drawer and the multi-level drawers in the freezer. It could use more tall space for gallon milk jugs though.
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I totally love this fridge. But it dents easily. Still worth keeping but two doors already replaced. Like that it’s not too deep. Food doesn’t get lost. Wish it was thicker metal.
I would recommend this to a friend- Pros mentioned:Design
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I can say is... WOW... Knew I wanted it the min. I saw it...real accent to my kitchen. Functions great... Lots of space Would recommend it to everyone
I would recommend this to a friend - Pros mentioned:Spacious
Very Good for the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's very silent and the doors opens and locks nicely.
I would recommend this to a friendBrand response from Samsung
Posted .We are pleased to hear that you've found the perfect refrigerator for you, olu1. ^Lo
It's really lovely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The middle drawer is perfect for all the yogurts and juices for the kiddies. But I really have to thank the sales at Best Buy Mission Viejo and the excellent delivery staff. They were prompt, respectful and funny. When they left, all I had to do was wait for the ice to be ready. Really top-notch, and so appreciated.
I would recommend this to a friendBrand response from Samsung
Posted .It's fantastic to hear that this refrigerator is meeting the needs of all your family members, Mary. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Middle drawer, No handles
Great Fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a great fridge. Love the in door automatic water dispenser. The middle drawer is perfect for drinks and deli meats and cheeses. Love the finish and clean look of having no handles.
I would recommend this to a friend - Pros mentioned:Middle drawer
Love it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator!! It is perfect for us!! Like the middle drawer
I would recommend this to a friend - Cons mentioned:Ice maker
Great !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi tech refrigerator very nice but water dispenser should de more wide
I would recommend this to a friend Love this refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised to have a pitcher of water within the fridge than can hold fruit slices and refills itself every time you put it back in place! Wow! The water is always ice-cold and refreshing. The space in the fridge is good with ample door shelving. This was a great purchase at the right price.
I would recommend this to a friend- Pros mentioned:Spacious
great size and practical
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very spacious and practical. fingerprint resistant
I would recommend this to a friend