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Customer Ratings & Reviews

Your price for this item is $3,149.99

Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,952 reviews
  • Cons mentioned:
    Cooling, Ice maker

    Rated 1 out of 5 stars

    worst buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it repair 5 times in two years, the ice maker does not work, the water dispenser no longer functions, the middle shelf needed to be replaced, and the refrigerator also does not work intermittently.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Will, we are sorry to hear that your experience has been less than ideal. This experience is not what we expect for our customers. We would like to have the opportunity to inquire further about your review with you. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143787934) and it will help our team pull up your information. We look forward to hearing from you. ^Lena Samsung

  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent a lot of time deciding what features we wanted looking at many models in four stores. We love the separate refrigerated drawer and the lower freezer. The inside of refrigerator is well made and flexible shelving which helps with food for large gatherings. We appreciated the salesman who helped us in comparing appliances. The sale price was competitive.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Good refrigerator but bad ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capacity of the refrigerator but it barely makes any ice.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ashleyadb, I am happy to see you love how spacious the refrigerator is, and I'd like to help you with the ice maker. Click here https://bit.ly/2LSakKC to see the actions you can take to get an excellent ice production out of it.

      ^Jefry Samsung

  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Its doable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the refrigerator. Like previous post the ice maker is slow, but I came from scooping out of bin. It does take a while for the initial bin to fill full of ice. The water jug inside the door is neat idea it is small but its cute. I chose a door without handles because my fridge is next to my garage door. Fit perfectly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SamsungHoarder, I would like to congratulate you on your new Samsung Refrigerator and really appreciate you taking the time to share your buying experience. We are happy to know you are loving your new machine and welcome you to our family. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Ice maker a disaster. had all kinds of issues.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice Maker horrible. kept getting stuck and froze the whole area of the ice maker. apparently there was a leak that technician were unable to find and fix. I had to get a replacement. I do miss the set up of this Fridge. O loved the fact that in the center drawer, I was able to keep all my deli stuff.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large fridge, good ice maker. Doesnt make much noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love.it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except for the flex tray isn’t freezing when the lowest setting (29),is on. The vents are on the floor of the drawer and hard to keep clear. I’ve tried clearing them but still not freezing-

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room inside, even for counter depth. Works well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's always nice when you can find something that fits both your needs and your available space. Thanks for being part of Samsung. ^Jecca Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Good luck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything, spacious and comfortable. Very good look

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey, Moropito305! We appreciate all the great things you highlighted about your new Samsung refrigerator! It's a privilege to be a part of your home. ^Mae Samsung

  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first home purchase and an amazing purchase at that. Best Buy made it completely easy to make the best choice for what we needed to take care of our house. Thanks so much the sales associate who helped us you did an amazing job also do the financing that helped create a question for our family to carry-on and the Christmas time without a worry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought sight unseen and couldn't be happier! This design is sleek w/o handles, so if you want a clean modern look, this is the one. I love the LED water/ice feature and can choose crushed or cubes. It has the middle drink drawer and an extra rack in the bottom freezer. Counter-depth is exactly what I needed and I highly recommend this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung refrigerator! What I love the most 1: love the self filling water pitcher and you can infuse it with fruit as well 2: love the drawer in the middle for cheeses and cold cuts and such. No need to open the refrigerator to get to it

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Good refrigerator Nice outlook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new refrigerator. I can put a lot of things in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and family love it. Guests love it. “No protruding handles” is a big plus as refrigerator does not “stick out” into room space. Negative = ice maker noise (as it empties into ice reservoir DURING NIGHT). Our solution = turn off ice maker occasionally before bedtime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my new frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the frig for about 2 months and it's great. I love how sleek and pretty it is. Love the fifth door to use for snacks and drinks. The outdoor water and ice is really convenient and the jug on the inside is great to pull out at meals and have water at the table. Well designed interior and freezer space.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is pleased to hear that you're enjoying all the fantastic features offered by this fridge. We are proud to have you as a satisfied member of our family! ^Lo Samsung

  • Rated 5 out of 5 stars

    sleek nice looking refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has nice features. A filtered picture of water always on hand inside the refrigerator that can be infused with fruit or whatever you may like. Ice collector can be removed and cleaned. Has an up to date modern look and the shelves are adjustable to customize to your needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge for its size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sleek looking and nice, however, it’s not that deep due to being cabinet depth. So if you want to store pizza box or other loner items, it’s almost impossible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room & great for a tight space, limited amount of ice making capability. Ice pitcher leaked but Samsung replaced immediately.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    amazing design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely beautiful,. just gotta be careful with fingerprints

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solving all of our needs. Counter depth but still good storage

    I would recommend this to a friend