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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 9 am
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Customer Ratings & Reviews

Your price for this item is $3,149.99

Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,952 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Really great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking very functional keeps food at the right temperature

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I wanted. Sleek, easy to clean and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Frig..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat in class. I love the space and the room temperature water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the looks and performance of this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this fridge. No issues so far, ice maker works-doesn't freeze up, and so on. The unit looks great in our kitchen and for the most part is finger print resistant. Now if the kids have pancakes and have syrup on their fingers nothing we can do about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this refrigerator but the interior can feel a bit cramped (we are a family of five and use every inch of space). Not a lot of room for tall items. We do like the water pitcher that automatically refills, and the middle drawer for deli meat and cheese is handy.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working as expected. We are having some issue with ice maker, and temperature

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, I see that you are experiencing issues with your Samsung Refrigerator not keeping temperature and causing ice maker issues. I would like to offer some help in getting only the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/
      https://www.samsung.com/us/support/troubleshooting/TSG01001014/
      If your issue still persists, please do not hesitate to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143502304. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Great design and function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the automatic refill pitcher and the flex drawer

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love the look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and functionality. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The depth of the unit is a little confusing but logical. My old refrigerator and this one were the same depth. But the old one had an open air handle and this one is solid door. Not a problem in fit, but a different look. That said the layout, lighting, features, and use of it is the best. This is my 2nd Samsung and I've enjoyed both.

    I would recommend this to a friend
  • Pros mentioned:
    No handles

    Rated 5 out of 5 stars

    Love this fridge!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome!! Looks great with no handles!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks amazing and works great thus far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the cleanest fridge we could find. Not having handles looks great but takes a bit to get used to. I haven't had the fridge that long so I hope I dont run into the same quality/reliability issues that others have run into

    I would recommend this to a friend
  • Cons mentioned:
    Cooling, Customer service

    Rated 1 out of 5 stars

    Do not buy this. Stopped working after 5 months.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for 5 months. No longer cooling. Under a one year warranty and still waiting for Samsung to get a service call to look at at. Do not buy this refrigerator or anything from Samsung. Faulty product. Zero customer service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I hear you are experiencing issues with your Samsung Refrigerator not cooling and understand this is a vital component in your lives. I would like to offer some assistance that could resolve this issue with out having to wait for a service technician. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/
      If you still need assistance, we are glad to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143394604. We apologize for any inconvenience and thank you for choosing Samsung for your kitchen needs. ^Brad Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love the sleekness with no handles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. Enjoy having middle drawer for beverages.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Samsung - 22.6 Cu. Ft. 4-Door French Door Counter-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very quiet, great design, energy efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean look, Counter Depth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clean look of this counter depth refrigerator. Still to new to say how it well it works but everything else about it is super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    No handles

    Rated 5 out of 5 stars

    Modern Design, Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery, match competitors pricing, nice design, like that it does not have handles, but takes getting used to pulling doors and drawers from the bottom or the top. Like the temperature adjustable deli drawer, and interior shelving that adjusts to many configurations, ice container seems small, but for 2 of us it has never run out. It is very quiet and when it was first plugged in was not sure it was on, but it cooled down quickly. Very bright LED lights. 95% great refrigerator. my one complaint is the black stainless finish was damaged when the delivery team set it in too close to the wall and then when opening the door, it rubbed against the wall and rubbed the finish on a corner of the door.

    I would recommend this to a friend
  • Pros mentioned:
    No handles

    Rated 5 out of 5 stars

    Samsung has great products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like having no handles due to the small space we have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this frig about a month ago. So far it has been working great. It does leave finger prints on the door, but can be easily cleaned with wet rag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Looking Refrigerator Out There!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the best refrigerator at the best price anywhere. Not Amazon nor Costco have it for less. Best Buy, keep doing what you are doing and there are enough of us out there to support your business. I shop with Mr. Joseph Rojas, and he is the absolute best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space and great features. Love the flexible drawer

    I would recommend this to a friend
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