Customer Ratings & Reviews
- Model:
- RF23M8070SR
- |
- SKU:
- 5728821
Customer reviews
Rating 4.2 out of 5 stars with 1952 reviews
(1,952 customer reviews)Rating by feature
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Design3.5
Rating 3.5 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Love this fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this appliance. Only issue I wish it had just a little more space for taller items. Aside from that I love it
I would recommend this to a friendRated 4 out of 5 stars
Great practical Fridge,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent design and and storage friendly, however very small capacity to store ice( runs out every couple of Hours)
I would recommend this to a friendRated 4 out of 5 stars
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. It is beautiful and it has everything. Space is a little limited though.
I would recommend this to a friendRated 4 out of 5 stars
Good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no handle bar looks prettier and not looking to close to counter. overall it is good for family 2 to 3 people.
I would recommend this to a friendRated 4 out of 5 stars
Beautiful to look at but very small inside
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This frig is great to look at but it’s very small inside , wouldn’t recommend for a family .
No, I would not recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
BEAUTIFUL PRESENTATION
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT! Super sleek look. We get compliments ALL THE TIME. Gets cold really fast, really no complaints. Elaine at Best Buy was the best sales rep EVER! Only downfall, it scratches easy…. I had it pushed back to the wall and when I opened my doors, they hit the granite counters and scratched the corner edges. After moving the fridge forward, didn’t have a problem. But it was obviously aggravating that I scratched it in less than an hour that I got it.
This review is from Samsung - 22.6 Cu. Ft. 4-Door Flex French Door Counter-Depth Refrigerator - Tuscan Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know if I would like a Fridge without handles, we bought this one and I wouldn't change it. The nice clean look on the front is just wonderful, no handles to bang into or get all messy from the grandkids hands.
I would recommend this to a friendRated 4 out of 5 stars
Nice refrigerator, like the "no handles" look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would rather have the ice maker on the bottom in the freezer, don't really like the water and ice in the door.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with us, cj232. ^Lo
Rated 2 out of 5 stars
Icemaker is a Joke!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right after the warranty expired (of course), our icemaker quit dispensing ice. Service department couldn't respond for several days, so we removed the ice bin to discover ice cubes jammed on the side of the ice tray and ice crusted under the tray. We put a cup of hot water in place of the bin about 3-5 times to unfreeze it, which worked. It continues to freeze up, and we have to do this process AT LEAST TWICE A MONTH! The User Manual's only advice is to press a "Test" button on the side of the icemaker--not what to do if it fails the "test" or what to try to resolve the problem. The temperature seems to be too cold in the icemaker area, but there's no way to lower it. We now have ice trays in our freezer to be assured we'll always have ice. VERY FRUSTRATING!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BGran!, Thank you so much for your feed back regarding the ice maker. We understand that this is very frustrating. At this time we would love to speak with you to see how we can turn your experience around.
We can be reached via any of the following using ticket number: 1142132227
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
^Nic
Rated 4 out of 5 stars
So far we have enjoyed the refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had it long. Finger prints show, but cleans off easily. Ice maker works just fine.
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator for my small kitchen
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best and I am so glad I got the one without handles and with a drawer. I use the drawer more than any other part and the appliance fit perfectly in my narrow kitchen because there are no handles to get caught up on.
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new look for Samsung fridge. I also enjoy the auto-fill water jug with the center hole for fruit flavor. It’s basic, simple, but elegant. No issue with the electric outlet.
I would recommend this to a friendRated 4 out of 5 stars
Decently priced.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets our needs and has enough room. We are not big water users but the feature is handy.
I would recommend this to a friendRated 5 out of 5 stars
It has many good features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The convenience of the separate fridge drawer is great as well as having the side by side doors which gives you more room for a dish when you need it. However the auto fill water picture is not that useful when you have a water dispenser on the out side of the door.
I would recommend this to a friendRated 4 out of 5 stars
So Far, So Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very good. It is one of the best choices out there for counter depth models. We are happy with the purchase.
I would recommend this to a friendRated 4 out of 5 stars
Love this but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge looks AMAZING but I wouldn't recommend it if you have kids bc the lack of handles results in LOTS of finger prints.
I would recommend this to a friend- Cons mentioned:Customer service, Ice maker
Rated 1 out of 5 stars
Worst refrigerator ever - would give a 0 if could
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst refrigerator ever - please do not buy!!! The ice maker breaks immediately, the stainless steel is thin walled and dings easily. The customer service is the worst of all. DO NOT BUY
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Refrigerator ice maker and realize your experience has been less than ideal. We understand how frustrating this can be and I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143261325. We thank you for being a part of the Samsung family. ^Brad
Rated 4 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very sleek in the kitchen. Nice built in water jug and additional pull out door for deli meats is very convenient.
I would recommend this to a friendRated 5 out of 5 stars
65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I started to purchase a new 75" HD TV. Haven't bought new TV in 8 years. My Blue shirt, John, was most information and helped to educated me about new models and features. Ended up buying a 65" as it was a better fit for our living room.
I would recommend this to a friendRated 5 out of 5 stars
Excellent refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the refrigerator is terrific with all the latest features. The in store experience was as good as it can be. The delivery experience was terrible. Three scheduled dates, the first could not install, the second was a no-show and finally two weeks later we got it.
I would recommend this to a friend












