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Customer Ratings & Reviews

Your price for this item is $3,149.99

Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,952 reviews
  • Rated 5 out of 5 stars

    Perfect fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of Samsung fridges after the whole ordeal with the ice maker in the previous models. However, they fixed it in this fridge and no issues. I love the built in water pitcher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator is terrific with all the latest features. The in store experience was as good as it can be. The delivery experience was terrible. Three scheduled dates, the first could not install, the second was a no-show and finally two weeks later we got it.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    It's OK

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is good & spacious however the ice maker is horrible. I would get clogged all the time from ice build up & it took forever for the ice to be made so we ended up buy a counter top ice maker which helps out a ton!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Luna! I would like to provide you with this link (https://bit.ly/2UPp691) that has some information on how to get the best performance out of the ice maker. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than very limited ice maker capacity I'm very happy with the refrigerator. Had it for 3 months with no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great refrigerator, Ice maker not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator and freezer are great, no problems so far. We have had it about a month and a half. Haven't had any problems with the ice maker it just doesn't put out very much ice. Our last frig provided much more ice than this one will. I suspect that will be true of any frig with the ice maker not actually in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite fridge I've ever owned. It takes a little getting used to not having handles, but the clean look is worth it. We always drink infused water, which was the big deciding factor for me. The built in auto refill pitcher is awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this refrigerator!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrig for 2 weeks now. It is quiet!!! It is beautiful and I have fallen in love with the 4 door style. I was hesitant to purchase a Samsung as my repairman told me that they often need repairs. But, I took a gamble and so far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Ice Maker freezes up, even after many repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice Maker is poor design. Keeps freezing up into block of ice. Even after MANY repairs we have given up on getting it repaired by Best Buy, even with a valid extend warranty in place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No handle Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Samsung refrigerator, it's easy to see nearly all food at once, great lighting (never thought it would matter!) The self filling water pitcher that I originally thought was a dumb gimmick has become my favorite feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung Refrigerator ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator is the best I ever had, all my friends keep talking about it every time they come home, is beautiful and works amazing. I highly recommend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is so great to hear Giomaak! We are so glad that you and your friends love your new refrigerator! Welcome to the Samsung family! ^Shay Samsung

  • Rated 4 out of 5 stars

    Everything is great except for fingerprint marks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this fridge except the regular cleaning of fingerprint marks on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review of best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker not as good as I expected. Very slow to respond when pushing buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this stage this appears to be the perfect answer to our fridge/freezer needs. Large capacity for a counter depth unit, with the added bonus of the hybrid drawer. Good value too.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only been a week, but we are loving our new french door fridge. It seems spacious and much easier to organize than the traditional two door fridge freezer it replaced. The deli drawer is brilliant, especially as it takes standard sized cans standing upright in it. We haven't tried converting it into a freezer drawer yet, but it's a brilliant feature. Only slight negative is the finger resistant black stainless steel isn't really that resistant. Minor issue though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pitcher is nice, and plenty of room for us. Only wish it had two drawers instead of one. Nice purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought this because we wanted a fridge that didn’t stick out to far past our counter and most counter depths barely do, but then you have the handles that stick way out. This one has no handles on the face and it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really a nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! I like the fact that it was easily installed by the Geek Squad Team and is super functional! It can also be connected digitally to a hub where the performance can be monitored. The drink drawer is very cool. Very good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of storage options and beautiful!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage options with the deli drawer. Love the way the ice dispenser inside the unit doesn't take up much space. And of course the counter depth looks great in my kitchen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife's gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working great also far! As soon as my wife saw this, she fell in love.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Easy to use. Fast delivery. Good value.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Carlos, I thank you for your feedback on your new Samsung Refrigerator and appreciate your review. We are happy to see that you are having such a great experience. We welcome you to our family and thank you for choosing us in your home. ^Brad Samsung

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