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Customer Ratings & Reviews

Your price for this item is $3,149.99

Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,952 reviews
  • Rated 4 out of 5 stars

    nice counter depth fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enough space for our small kitchen and pretty chic looking too...we lost fridge space but gained kitchen space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge to buy, the only issue is,there is no good space management inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space is just really well thought out...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door have grooves to use so no nasty fingerprints on the stainless....ice maker was slow at first.....took almost one week to really put out....filtered water and cubes taste great....filter easy to change....drawers slide easily..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when my other fridge went out. And don't regret it one bit. I wasn't a fan of the freezer drawers. But I love them. Like the fact you can flex temp the freezer drawers too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she loves the ice maker and outside water, doors do not close by themselves and sometimes do not close well so you need to watch other than that all seems to be well with the unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what We were Looking For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had a wide variety of units to look at on the floor. This was an important factor in our choice. The unit. is perfect. for our lifestyle. Especialy the flex zone. Provides us with the capacity that other units did not

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sounds like the perfect fit for you, JPCNORTH! Thank you for taking the time to tell us what you like about your new Samsung refrigerator! ^Mae Samsung

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has not gave me a problem,I really enjoy the water pitcher inside

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Not what I thought, but still a great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So when we purchased this fridge, we thought it was perfect - once we actually got it, we realized it was not very deep. Luckily we have a commercial freezer, because the freezer in this unit cannot hold much. Overall we do like the fridge - the only thing we would change is the depth of it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleek counterdepth- ice maker problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in a small space- Had someone out to fix icemaker twice in the first year. Also, since there are no handles, its easy to smash your fingers in the bottom door and drawer if they are open at the same time. No handles is a plus, profile-wise but maybe not in function?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time out of your busy day to share your experience with us, tmoney. ^Lo Samsung

  • Rated 5 out of 5 stars

    Beautiful stylish refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of this refrigerator especially because it doesn't have any handles that are hard to keep clean. Inside and out it's very stylish. It is also a very quiet operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features you could ask for. Lots of space and we love the ice machine and that it makes crushed and cubed ice! Very elegant looking and the pull out mod section is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking, quiet and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet and keeps food at the correct temp. The drawers are a bit loose as the slide in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love, love, love this fridge. The auto fill water pitcher is a great idea and it is the best water we have ever had. So much so my husband who never drinks water drinks it every meal now. Lots of space for food.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Ice Maker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are known issues with the ice maker in this model of refrigerator. A class action lawsuit exists and Samsung wants it to be dismissed. The ice-maker froze up on us 18 months after we purchased it and is not covered because the warranty is 12 months. As a side note, the pull out drawers on the bottom freezer are poorly made and fall of the tracks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the aesthetic and fit in my house, gotta keep the face of it clean from small hands but very nice and the inside pitcher of water is sweet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly taller than advertised, so be sure to measure ahead of time or else it might not fit... Great looks, keeps temp steady. Water dispenser works well. Also like the internal auto-water filler. Nice feature.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We agree, 14109. Good looks and versatility are the qualities that make a great refrigerator! We're so glad you like it. Welcome to Samsung. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Awesome refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with plenty of space! The only issue I had was the shelves are not easily removable and you can't remove just one shelf you must remove both. However the door shelves can be removed easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice counter height fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the item 2 weeks but unable to use indoor water pitch infuser due to misalignment. Tech guy ordered parts and have to wait 2 more weeks for parts. If it still doesn’t align will need new door. It’s a pretty refrigerator though.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you.

      The experience is not what we expect from our customers.

      To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Reference Ticket number:
      1144810015

      ^^Ross Samsung

  • Rated 5 out of 5 stars

    A great Fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fridge with the separate drawer you do not have to open the entire Fridge to get cheese and cold cuts. Also like the internal water jug

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, No handles

    Rated 5 out of 5 stars

    Great fridge with stylish look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and the flexibility of this fridge.. counter depth and no handles makes it have really nice stylish look to it..

    I would recommend this to a friend