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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,952 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Fantastic Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Tucson color refrigerator and love it. The spaciousness inside is very appealing. It held all our holiday cooking for many guest just fine. And the drawer (which I didn’t particularly want going in to purchase the refrigerator) I absolutely love. I’m in that drawer more than the main section. The convenience of the bottom pull out freezer sure beats the side-by-side I had for many years.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It sounds like you're really loving this refrigerator, Leilani2019! And we couldn't be happier about it. Thanks for being the best part of Samsung. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Slim, futuristic design.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator product from Samsung. We really took our time researching our new refrigerator for our kitchen, it has a slim profile looks very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the counter depth and no handles!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Love it! Wayne was terrific help with all products as purchased a full kitchen and laundry as well as two recommended Neato that we named Mutt and Jeff and they are awesome dudes❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did alot of research on refrigerators over a year. I decided on the Samsung refrigerator based on the LED lighting, extra ability to organize items in both the refrig section and the freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the refrigerator and haven't any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has all the functions you need and want in one, and it fits perfectly in our kitchen. It was a smart choice for our new home.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Nice Fridge. Junk Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this fridge delivered November of 2017. Since then I've had numerous issues with the ice maker. There are tons of reviews and class action lawsuits regarding the poorly designed ice makers. I bought all new Samsung appliances for my kitchen a decision I sorely regret. Microwave purchased at the same time died a year later as well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, jeffl808! We are always happy to help. For any further support concerns please reach out to me directly. You can contact me through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, or call 1-833-REVIEW8 (during normal hours of operation 9am-6pm EST), and reference ticket #1138970133. Thanks! ^Shifa Samsung

  • Rated 4 out of 5 stars

    All are good appliances just smudge easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not aware these appliances smudge so easily. They all work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 22.6 CU Ft 4 door flex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a refrigerator that fits our allotted space. The top doors are tall enough to miss the counter and the drawers open like a dream....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    user friendly digital controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    improved ice maker less noise while making ice cubes amazing inner lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery team, great fridge overall, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered were great. Got old one out through very narrow door, had to remove fridge doors. Gave me time to clean floor under old fridge. Brought new one in through the narrow door without any damage. Showed me the fridge shelves and parts that needed to be put in and tapes and films to be removed. Saw my confusion and how short I am, and the delivery guy said "Don't worry, I'll get a clean pair of gloves and do it for you." So, he did. It would have taken me a long time to do it. So, the delivery team was too notch in our opinion. The fridge is a nice fridge, but, there is one shelf, the one that you can pull out all the way, or, push back half way, that I am not happy with in a 3 thousand dollar fridge. It is slightly bowed. And, when fully extended, seems weak and still slightly bowed. Also, I was told that the doors were metal and not plastic, which I saw on the floor model. These doors have plastic. Not happy about that, at all. But, the delivery team, those guys were good and I hope the same ones deliver the stove and oven next month. ALSO, we already received the refund for the gas line we paid for, which didn't come with the stove. Need to be sure to send it along with the counter top range being installed next month.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Quality Inside and Out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - Samsung - 22.6 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator - Black Stainless Steel - Fingerprint Resistant Black Stainless Steel is a gorgeous refrigerator inside and out. Even though the unit is only 22.6 cubic feet, the design and layout is such that it provides adequate space for the a small family. The unit is very quit and cools very quickly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It is our delight to hear how happy you are with this refrigerator, bestbuyer1! Thank you so much for sharing. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Love flat front with no handles!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flat front with no handles. It took one minute to get used to that. Easier to clean front. Nice arrangement inside. Delivery guys carried it in without rolling it on new wood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the purchase of the Samsung refrigerator. So far it has met all of our expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the LG, husband wanted this one. He does the cooking and shopping, so he won. I must admit, it is gorgeous. Fingerprints wipe off easily with water and microfiber cloth. I do wish the "stainless" was also on the sides, not just the front. Sides are just regular "appliance black " Water is not cold enough for my liking, but a few ice cubes in the glass takes care of that. Water dispenser provides quite a nice night light. Unit is very quiet except when it's actually dropping ice cubes into the storage bin - if you have dogs, they'll bark. Door is heavy, so you have to be sure to close it - it won't swing shut on it's own. However, there is a door alarm which alerts you when it doesn't shut. I'm glad we bought the counter-depth - it blends well instead of sticking out like the giant white box it replaced! All things considered, I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for small kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome! So convenient and elegant looking. The middle drawer is excellent for keeping all the beverages together for easy access when we have company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit with no door handles. Wife was not sure about not having door handles but likes the look and the room it makes in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love the aesthetic of the refrigerator. The middle drawer with adjustable temperature is also extremely convenient for on-the-go drink bottles or chilling wine.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks, DAB123! We love that you love it. We're thrilled that you chose Samsung to be a part of your home! ^Shifa Samsung

  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    best refrigerator I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with this refrigerator. It keeps everything very cold without freezing the lettuce and other produce. We needed a counter-depth refrigerator in our small kitchen. This does give us extra room to walk through. At first I wasn't sure I'd like the drawer but it's actually very handy and now is one of my favorite things. The water comes out crystal clear and tasty. We are very pleased with the whole kitchen suite of Samsung appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer doors could be better quality, seems cheap.

    I would recommend this to a friend