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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 681 reviews

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Rating by feature

  • Quality

    Rating 2.4 out of 5 stars

  • Value

    Rating 2.2 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the quiet operation, counter-depth design, spacious interior, and flexible drawer of the 22.6 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator. However, they have significant concerns about the ice maker malfunctioning and temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 681 reviews
  • Pros mentioned:
    Counter depth, Quiet

    Rated 4 out of 5 stars

    only one little issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, it is counter depth, sleek, spacious and has room to move shelving around for tall items etc. My ONLY complaint is when you get ice it is rather slow compared to older fridges that would pump it out rather quickly. Other than that-great fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Middle shelf is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The middle drawer is pretty cool for keeping cold cuts and yogurt. However, we usually end up needing to open the big doors too, to get the mustard or fruit. So...., it’s just a gadget with not great utility. Water / ice maker are great. I love that they are outside the door so we don’t have to keep opening the fridge to access water (like our prior fridge). Happy with this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the separate drawer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I toyed with buying this fridge for almost a year. Obviously it’s very pretty. I was going from a 19 year old side-by-side, with non- working ice and water, so I really wanted to make a good decision and I really did a lot of searching. This fridge is great, the humidity drawers are great and they actually work. I no longer need to keep my fruit in those special containers which was a pain. I like the bottom freezer, although it’s smaller than I previously had but I have an upright freezer in my basement so it’s not an issue. I LOVE the separate drawer. We use it for a variety of beverages and it is so nice and organized. The adults, kids and grandkids all love it. It has different controls depending on what you want to use the drawer for, but ours stays set on the cold beverage setting. That drawer by far is my favorite feature. Did I mention that I LOVE it?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge but it hums a little loud compared to my old kitchen aid. It looks great! I would have like to have adjustable height to make it a little taller. Works good so far. I Iike having the draw for deli meats and cheese I put my mayo and mustard in there and now I don't have to even open the fridge to make a sandwich. :)

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Nice Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had originally purchased a different Samsung model, but the doors were misaligned when delivered. When I discussed this issue with a member of the Geek Squad, they immediately offered to replace the fridge. We decided on a different model, the Samsung - 22.6 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel (Silver). My wife and I are empty-nesters so the 22.6 cu. ft. was more than enough space for the two of us and we are pleased with the interior configuration. The fridge is very quiet and looks great in our kitchen. The Best Buy delivery staff were extremely courteous and professional, and as I mentioned earlier Geek Squad immediately took care of our initial concern. So we're happy with our new fridge, happy with the delivery staff and happy with Geek Squad. We did purchase the 5 year extended warranty just in case!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    great product no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and looks great in the kitchen. The delivery team was on time and set up was quick. They programmed temp and set up ice machine and drinking water system. I would recommend the Refrigerator because it provides the space we needed and is very quite and looks good

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space and options. Plus just looks Great! Ice maker is a little lacking. Other than that great fridge specially for those with tight doorways.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great counter depth refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fit like a glove on the space and I still had extra inches spare on all sides. My complaint is it’s non-finger resistant and little space. So if you have a big family and always store a lot of food inside, this will not work. So far I don’t have any problem with the ice maker as mentioned in a lot of reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Flex drawer

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this refrigerator is great, big enough to hold our food, but small enough to fit in the limited space we have. The "flex" drawer is really very nice. The flex drawer was our reason for selecting this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    So far we love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this unit for nearly a month now and love it. Very clean and bright inside design. Ice maker is quiet and very efficient. Although it's only counter depth it holds a lot of food, and we are a family of four!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Flex drawer

    Rated 5 out of 5 stars

    Fantastic Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the counter depth Samsung so my fridge wouldn't overwhelm my small kitchen space. I couldn't be happier with it. It has plenty of space for my essentials. The flex drawer is great for the frequent items the kids want and access is easy. This is my first Samsung fridge and I would have no problem buying another one in the future. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator for retired couple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a counter width refrigerator. It is smaller, but it has kept me from filling it up with items I don't really need or eventually use. I like the cooling drawer. Great size for two retired people and really like the stainless.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Flex drawer

    Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge weeks before Black Friday and were a bit uneasy about getting a good deal but the Best Buy appliance rep was right! The prices were the same on Black Friday and have gone up since then. My mother has this fridge in her kitchen and we loved using it so it was a targeted purchase for sure. Even though its a counter-depth fridge, it's a great size and the added drawer is great for holding my beer at the perfect temperature!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Edwin, that extra storage space is one of many great features of this fridge. We're super happy that you love your fridge! We're proud to be part of your family. ^SuSu Samsung

  • Rated 4 out of 5 stars

    Has some quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good frig. Now that it has been in my home a couple of weeks I’ve noticed two small annoyances. The water and ice are slow to come out and the freezer drawer extra shelf makes it difficult to reach the items in the bottom. If I had had the money, I would have purchased the 4 door version.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Seems great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space configuration, inside lighting & French doors. My only complaint is it seems to have a very small ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Flex drawer, Quiet

    Rated 5 out of 5 stars

    Top of the line refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has all the functions needed. The flex drawer is very useful to put vegetables separately and or champagne separately. Well thought out doors and shelving allow for a lot of flexibility. Looks great from outside. Display on outside water dispenser is simple and clean. Only question is little tray under the ice and water dispenser, sits loose and not sure of what it adds or purpose. Overall cost a bit more but very quiet and we are happy buyers.

    I would recommend this to a friend
  • Pros mentioned:
    Flex drawer
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Does it’s job, but ice maker died after 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this fridge. The middle drawer is a lifesaver. However, The icemaker repeatedly froze up and finally died two years into owning the machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Refrigerator has exceeded our expectations. We are so very pleased with it. Plenty of room love the 4 door model. Would highly recommend and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Great overall fridge so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: control panel user friendly; water/ice dispenser are very quiet with no leaks/drips so far after 2 weeks; very functional and looks nice! Cons: not much storage space but that was expected with counter depth; milk jug doesnt fit inside unless slide out shelf is pushed back, otherwise only one door compartment will hold 2 jugs max; left door auto closes in when opened but geek squad was able to fix it a bit; compressor is quiet but does randomly make some brief noise, but only noticeable if total silence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    open box item great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item, Samsung French door fridge. Minor dings, but great price. The little dings are worth the savings. Love it. Works great.

    I would recommend this to a friend
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