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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 681 reviews

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Rating by feature

  • Quality

    Rating 2.4 out of 5 stars

  • Value

    Rating 2.2 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the quiet operation, counter-depth design, spacious interior, and flexible drawer of the 22.6 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator. However, they have significant concerns about the ice maker malfunctioning and temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 681 reviews
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge, despite negative reviews I bought! People are super spoiled, fridge is not noisy at all, works like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frig.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of odd small spaces. Not sure what you can use them for. Ice/water dispenser does not work when either door is open.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Countertop depth but still a lot more space than you'd expect. Samsung seems to be at the top of their game.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Water/ice dispenser is messy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love almost everything about this refrigerator, especially, the flex zone/drawer. However, we find the water dispenser and ice dispenser challenging. The ice dispenser is too close to the water dispenser button, so we often hit ice, without wanting ice. Also, the water shoots inward which makes it dribble just a bit when you pull away. We have to dry the tray. All in all, I can live with this issue because I love everything else about this refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Awesome counter depth refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The four door looks great. I like the led lighting. It's quiet. The folding and sliding shelves are great features.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    We like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had the refrigerator that long, but so far we love it. The only frustrating part is the fingerprints that show up daily, and we have no little ones in the house. The counter depth and the front drawer is very nice! I thought I would miss the extra space (extra depth), but it was space that behaved like a black hole - once something went in there it would get lost. I gave it four stars instead of five, only because we only had it a few weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Excellent performance, exept the icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the counter depth Samsung refrigerator. It has quiet operation and excellent temperature control. We have had some issues with the icemaker clogging up and stopping ice making. We have to occasionally take out the ice tray and defrost the clogged ice cubes in the unit. It may be a little worse about clogging if you dispense crushed ice vs. ice cubes. If I had to do all over again, I would probably not go the through the door ice version.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great refrigerator and so stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great! for a counter depth it really has lots of space, in the refrigerator as well as the freezer, and the center drawer is my favorite part, The perfect temp for my bottled beer!!!!! I do keep some lunchmeat and cheese in there too.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Beautiful and counter depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for a counter depth refrigerator with 4 drawers, well made, all the bells and whistles possible along with a great price. Jason was very knowledgable and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator/freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a side by side refrigerator and was "scared" to get the french doors with the fridge drawer and freezer on the bottom! I didn't know if I would like the freezer drawer.... Well.... I LOVE IT! I had to get the counter depth due to space, but this is soooo much more room then what I had before in side by side. The fridge doors are great! The shelves on doors are a little small on the left side, but I have so much more space inside that it doesn't matter. I love that I can actually put a whole dinner plate with left over dinner on the shelve without rearranging the whole refrigerator. I like that the ice maker is small inside and doesn't take up much room. The ice n water on door is great, I can put a pitcher in the spot to fill with water with no problem! As for the refrigerator drawer, that's awesome! I use it for yogurt, lunch meat, fruit, all the stuff we go into refrigerator for alot... The freezer drawer, I actually fit more in it then I did with side by side. I thought I would have a hard time getting used to it, not at all. The top drawer hold all ice cream treats and breakfast waffles, etc. and the bottom drawer is deep enough to hold bags of chicken, etc, bought at the wholesale club. I am so happy I bought this, even though I needed to replace my old one... This was definitely the best choice for my family of 4. (2) teenagers and me n hubby! Ps even my kids friends love it!! :-)

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Ice maker isn’t great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator, although not sure the configuration is as spacious as I thought at first. Some compartments do not fit much. The main thing is the ice maker barely shoots any ice out even though it is always full. Not a huge issue as we don’t use much ice but for someone who does it would be a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge. It is bigger than I expected and the extra features are nice. It smudges easily but cleans up quickly with stainless steel wipes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful! Inside and Out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we've found with most Samsung products, (think phones, TV's, etc.) this refrigerator perfectly combines form with function. It looks great in our kitchen and when you open the doors...wow! The lighting is fabulous and the shelf flexibility and layout is nearly perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good Refrigerator with Some Notable Limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is solid and the type of quality product you would expect from Samsung. The big limitation is that the space on the left side is significantly limited by the ice maker. That's common with a lot of refrigerators but it's a design flaw as far as I'm concerned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Middle drawer rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great style and features for the value. I pulled out a lot of crisper drawers testing fridges to find something I could live with and these move smoothly. The middle drawer is perfect for 12 oz cans, we love the quick access to grab a soda/water. The top tray in the freezer fits boxed meals upright so you can read the labels. The shelf in the fridge door around the ice maker is pretty useless since it is so slim (it might fit a kids juice pouch, but nothing bigger), but fridge overall has good space. I use the flip up shelf for 2 liters and large juice jugs, they don't fit elsewhere. So far (it's been a couple weeks), I'm very happy. I read reviews that the fridge makes an annoying noise when it's cooling, and it does make noise, but it's not loud. I'm picky about many things, but was very relieved to find this fridge met my high expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as an open box item and it's working great. The fridge is asteically pleasing and very nice. No problems so far with this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stainless steel a challenge to keep shiny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery man sprayed the refrigerator with something that made the stainless steel shine look like it was stained. Trying to get this problem resolved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice refrigerator and functional design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned the Samsung refrigerator for only a short time. No problem or complaints. The ice maker and wine draw are exceptional features.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Beautiful fridge!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how spacious this was for a counter depth fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with island kitchen needing counter depth fridge!

    I would recommend this to a friend
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