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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 987 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 987 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge, even though it was refurbished it’s in great condition just a scrape but other than that great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, we bought it and it arrived on the agreed day. The attention at Best Buy is very good. and the refrigerator is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable good looking refrigerator, working as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Samsung fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge for our limited space kitchen. Love the ice maker in the door feature. Lots of space great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look. Perfect size for us.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Samsung 22cu. side by side refrigerator. It was delivered in great condition, the clean streamline design was perfect. The ice machine started up with no hick-ups. The size and depth was just what we were looking for. We are extremely happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung appliances a great find.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung Refrigerator was a great buy. We love it inside and out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Double check measurements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too shallow for my liking, bestbuy didnt have the measurements correct on the product page so it didnt end up working out for me, too bad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job after having it overhauled.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived and right out of the box it wasn't working properly. The refrigerator temperature would not move from 32 degrees. Products were freezing. The freezer would not fully freeze, it would only get to about 10 degrees. Had to make a service call and the technician could not visit until 10 days later. Technician had to replace the back panel and temperature sensors. A brand new product wasn't made correctly. Technician said the problems I encountered were often seen in new refrigerators. Unbelievable yet these days the name goes on before the quality goes in.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I see that you were experiencing issues with your Samsung Refrigerator and know how frustrating that must be. I am glad to see that your issue has been resolved with a repair from one of our certified technicians. If you need any assistance, We can help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143453476. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    A little disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice making machinery broke down too quickly. NG

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gigi,

      Having a working ice maker helps in making refreshments. Let us get the ice maker working again.

      Here is a link to help you with the ice maker. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.

      Ice maker is not working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146599699 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 4 out of 5 stars

    Samsung side by slide

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding off on a 5 star review only because we've only owned this for about a month now. This refridgerator works perfect and fit perfect for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Appliance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator and freezer is a nice size for a small family. If you have a big family the size of the freezer is limited and I recommend getting a deep freezer. We had the product for over a year and it’s still working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice refrigerator!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this fridge for about 3 months now. No issues whatsoever. I like the compactness since it is counter-depth. Will review again after 6 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a few weeks but so far it seems a good refrigerator for the price. It was simple to set up and has all the typical features of a side by side door refrigerator without it being to technical for ice and water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Kitchen Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily ordered and no issues with delivery. Disappointed with not being able to schedule installation, would have taken over a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator just right

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is everything it was advertised to be and then some it’s a very good refrigerator and it fit very nicely in my space I could not be more happy

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Basic fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the water comes out sideways, hoping that can be fixed. Also ice maker Make very small amount of ice cubes . Pretty basic hopefully will work well . Pretty roomy !

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you you are concerned about your ice maker. I have some information that will clear this up for you. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator and we love the door handles inside the doors. And it keeps everything nice and cold. It’s also the right size for our kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge for slim spaces. Plus the look is elegant and streamlined. Some cons are I wish it had a butter shelf and a cheese/meats drawer but the pros outweigh these. Great fridge and I'd buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent value and works great! It was an easy install and after a few hours to cool down it has been excellent

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    SO SO

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator. However, we had problems with the ice maker dispenser. Waiting for resolution now.

    I would recommend this to a friend