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Customer Ratings & Reviews

Your price for this item is $1,199.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.2 out of 5 stars with 1541 reviews

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Rating by feature

  • Quality

    Rating 3.9 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the spaciousness, space, and lighting of the 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator with Thru-the-Door Ice and Water. They appreciate the generous storage capacity, well-thought-out design, and energy-efficient LED lighting. However, some customers have expressed concerns about the noise level of the ice maker and overall noise, as well as issues with the drawers and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,541 reviews
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Only issue I have is I wish it was fingerprint resistant.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Seriously? Lasting 3 Years Only?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this exact same model at Best Buy in May of 2016. In 2019, it started to leak an amber-color fluid from the ice / water dispenser area. Online chat with Samsung revealed that it is an internal problem and needs to be diagnosed by a technician. This is, I think, ridiculous as a refrigerator really should last for a long time. The reason why I bought Samsung is that I assumed they are much more reliable than US brands, although they are manufactured in the US. However, it does not seem to be true that they are more reliable. I will update further after I receive the repair bill.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very spacious

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge . Very spacious and love all the extra drawers. Unfortunately it was measured wrong on my part and was too big so I had to return. But it was a great fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new frig. Lots of space and looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Great for a family with children. Easy operations and low cost and energy saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great side by side refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read many reviews regarding this model and I think that some of the reviewers are off. This is a very quiet running refrigerator, I cannot hear it run over the clocks that we have in the house. I think that the LED lighting is OK, but could be a bit brighter in the fridge section. The ice maker appears to be very fast. I have no complaints about the purchase of this machine... I hope that this lasts longer than I do...

    I would recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Thanks for the great feedback, Snowman!
      - Ms. SamsungMsSamsung

  • Rated 4 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment specially for the price, very affordable. Almost 7 months with it and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps food fresh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG fridge, my food either freezed or spoiled. This fridge has great temp. Control for the vegetables, and keeps drinks and milk cold and fresh. My milks still good, 1 week after expiration date. Never happened in my LG

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product working fast big space nice color samsung good deal thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good items for apt use . I have 7 of this in my building

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Perfect fit and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. I never had a water dispenser or automatic ice maker. This was definitely an upgrade. The only con was that the refrigerator side has too many drawers. I would rather have more shelf space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Samsung appliance packages are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased them in the past and they are reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good brand i really recommended i haven't had no problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge. Plenty of of room. Looks great in our new kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice lots of room and looks nice. The only thing that we were not happy with is the delivery system they use a third-party for delivery in the company is absolutely horrible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price...better product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my first choice...but got lucky my product was not in stock.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Careful what you buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy this refrigerator, make sure you get an extended warrantee. Mine didn't even last a year even though I financed it for 18 months. Great refrigerator for the most part, but the repair people that Samsung sends out have no clue how to diagnose an issue. had the same guy 6 times before they sent out a real tech.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new fridge!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I wanted!! Why did I wait so long!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Average

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size ok, surface gets finger marks, little bit noise.

    No, I would not recommend this to a friend