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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1541 reviews

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Rating by feature

  • Quality

    Rating 3.9 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the spaciousness, space, and lighting of the 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator with Thru-the-Door Ice and Water. They appreciate the generous storage capacity, well-thought-out design, and energy-efficient LED lighting. However, some customers have expressed concerns about the noise level of the ice maker and overall noise, as well as issues with the drawers and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,541 reviews
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We considered the cheaper model but the 3rd drawer in the fridge was a deal beaker. Cleans well with a soapy wet microfiber cloth followed by a dry one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great first time fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! I would totally refer this to my family and friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge little loud with ice maker but other than that pretty good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price is range is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in the basic price range .. serves the purpose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really an update from previous one we had. works good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That’s fantastic, mtp7! Thanks for taking time from your busy day to let us know you're enjoying your new Samsung refrigerator. You’re the best! ^Mae Samsung

  • Rated 4 out of 5 stars

    Great quality fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please to own this product... first time purchase.... love it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator,best buy in Surprise is great. Customer service here fantastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a family of 5 a fridge this size is essential.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for being a part of the Samsung family! ^Shifa Samsung

  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung before then got a fridgidaire after the Samsung broke after 10 years. The fridgidair broke in 2. Went back to Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lighting and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the stainless steel and the control panel is easy to use. I also like that the ice dispenser is in the door and not taking up space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new appliances!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying my new appliances. They are quiet. They are easy to use . The only problem that I do have is seeing the writing on the black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Stainless finish is awesome. Can't believe it is truly fingerprint resistant. We have 2 Samsung refrigerators. 28.5 and 24.5. This one has better led setup. Great fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size fridge for our family. Fit perfectly into our kitchen. Very spacious freezer. Love all the different (adjustable) compartments and drawers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great, wish it had a little more room inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems well built, but also seems smaller that our old fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Runaway Icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 2 weeks, we had a situation where the ice-maker, it sounded like the ice crusher function, engaged and the NOISE would not stop. There was no switch to turn this off. The Geek Squad solution was to melt all ice which, after an hour, yielded a temporary fix. (The ice container was frozen to the freezer door and could not be removed). Needless to say, we didn't touch the ice-maker again and we just used plastic ice trays. Best Buy was very good about arranging an exchange for a GE Profile which we now have.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales was a great deal and frig has plenty options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best appliances we could purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff was very helpful in our selection of kitchen appliances. Although one piece was back ordered every thing went well. We are glad we came to BestBuy for our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items are working great and the service delivery was good.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge to replace an item that had served us very well for many years. I never expected that this item would be a headache. Ice maker made five pieces of ice and never again worked.again. One week after purchase had to call best buy to send someone to repair. Then 3 weeks into purchase I come home to a extremely loud noise coming from the fridge. . Nothing but headaches... Do not buy.

    No, I would not recommend this to a friend
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