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Customer Ratings & Reviews

Your price for this item is $1,199.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.2 out of 5 stars with 1541 reviews

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Rating by feature

  • Quality

    Rating 3.9 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the spaciousness, space, and lighting of the 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator with Thru-the-Door Ice and Water. They appreciate the generous storage capacity, well-thought-out design, and energy-efficient LED lighting. However, some customers have expressed concerns about the noise level of the ice maker and overall noise, as well as issues with the drawers and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,541 reviews
  • Rated 5 out of 5 stars

    Great fridge for families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge for families and has multiple spaces for different thing and amazing customer service

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! I'm thrilled to see that you are part of our Samsung family. We are always striving to make our customer experience great. I'm confident your continue to enjoy your experience with your unit and our customer service. ^Lizzette Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than four years after buying this product, two techs have been at my house already. Not a good start. Now the computer has to be replaced. I am waiting for the quote to make my decision on a new one from another manufacturer. I was warned by others not to purchase this brand. So sad. It is a beautiful and well built refrigerator. Unfortunately, I have to call it unreliable. I do not recommend it based on my experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, elgallo54. Samsung understands that it's frustrating when a product doesn't meet your expectations. We value your opinion and reviews like yours show us areas of growth potential in the future. ^Lo Samsung

  • Rated 5 out of 5 stars

    real happy with my new refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator, real happy with this product and the price right.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Shooter. We are happy to hear that you're so happy with this refrigerator. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Enough room & design liked it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked it because Samsung refrigerator are the best, we had before & last longer then we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this fridge for about 3 months now, and it's worked very well so far. The fridge is very quiet and spacious, and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product. Modern look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Modern look, excellent choice of colors. Samsung is my favorite brand.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's awesome Lina, you have made an excellent choice. We are glad to be part of your home. ^Shifa Samsung

  • Rated 3 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung and LG are the top 2 refrigerator brands that we go to. The first time it was delivered the doors were misaligned. Best Buy replaced the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Black Stainless fridge..I've had no issue with fingerprint on the finish..works great...highly recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, quiet and user friendly. The compressor was loud for the first couple of days. Now it’s much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Brand and Look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung refrigerator looks like our replacement fridge. Nice stainless look and brand name has good recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great but Ice maker noise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentioned by previous reviews, the refrigerator is great but if you are alone dont get afraid by the sound the ice maker makes..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serve it purpose and it is a quiet appliance. It is a nice or good looking appliance, good, good, good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good functional fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as part of a set and so far I am very happy with it. The kitchen looks a ton better and so far no issues of problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge keeps my stuff cold and gives me ice without opening the door... what more could a guy ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was a great choice. It has many great features and the delivery process was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Size Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this refrigerator because of the space and price are both very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say I have had a $3000 fridge for the last 4 years and this one beats it to death. Nice and quiet and cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! It’s been working great without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had to replace after 3 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to rep it but best buy did a quick job of fixing the issue and credited me a nice amount. New one has worked amazingly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deep freeze button is awesome. I also like that it dings if you leave one of the doors open on accident

    I would recommend this to a friend
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