Customer Ratings & Reviews
- Model:
- RS25J500DSG/AA
- |
- SKU:
- 5491702
Customer reviews
Rating 4.4 out of 5 stars with 2337 reviews
(2,337 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are satisfied with the spaciousness, price, and ice maker of the 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator. Many customers mentioned that it is a great value for the price and that the ice maker works quickly and efficiently. Some customers also appreciated the fingerprint-resistant finish and the sleek design of the refrigerator. However, a few customers did mention some drawbacks, such as the noise level, the lack of a light above the ice/water dispenser, and occasional defective units.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good fridge for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like that there is no catch on the door for spilled water. This stainless steel is a fingerprint magnet.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased open from box on the sales floor it had two dings on the side but on sale so it was ok.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
I would recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water is leaking out of the dispenser even though the water wasn’t on and continue to do so.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Cp123! I'd like to provide this link (https://bit.ly/398yzwL) that has some helpful information about what to do if water is dripping from the dispenser. ^Jecca
- Cons mentioned:No light
Rated 1 out of 5 stars
Was not informed that water dispenser had no light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman declined to let my wife and I know that there wasn’t a light for the water dispenser. This info would have been a deal breaker for us. The delivery guys refused to set up and install the refrigerator upon arrival make this purchasing process a nightmare.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friend Rated 3 out of 5 stars
Ugh!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service ever! Product ok. Dent in the door and over a month and still not taken care of. Down with best buy!
No, I would not recommend this to a friendRated 2 out of 5 stars
Nice looking but ice maker nearly useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What kind of fridge doesn't come with a meat drawer? I guess it's our fault for not really checking in the store but again, when's the last time you came across one without it? If you have two people over for dinner hope they take their drinks hot, you will soon be out of ice in the middle of the visit. That's four people total and you're out of ice in a few hours. Really terrible, just terrible.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
great size and freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.freezer chilling areas are on point, fridge shelves are nice n cold water dispenser and ice maker are average
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Due to the Virus I haven't received my frige
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not received yet, due to Corona Virus closing. It is schedule for April delivery.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Never buy Samsung refrigerators
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this refrigerator and it stopped working with in 30 days without using it. Both compressor and invertor on the refrigerator came as defective. With current virus situation, now I want to spend extra bugs to get one more fridge to handle the situation.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Hari! We'd like to discuss your case in detail with you to see what options we may have. If you'd like to contact us, please reference ticket number . We can be reached via any of the following: Facebook Messenger: http://m.me/samsungsupport; Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398); Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
- Cons mentioned:Noise
Rated 1 out of 5 stars
the worst.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.horrible. freezes on refrigerator side constantly and makes a rattling noise and over freezes on the freezer side constantly. absolute piece of garbage and horribly manufactured. save your money on Samsung.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not good design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no catch for water pours down the front of the the fridge the ice comes out in spurts first slow then to much prills over the glass. Also can't see the the screen to see if your asking for ice or water.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Looks Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems small inside, a little deeper than our previous but just seems smaller. Finish EASILY scratched.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ice maker Problems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with the Ice maker twice. Customer service has been helpful.
No, I would not recommend this to a friendRated 3 out of 5 stars
Simple and needs better display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung Refrigerator very simple and hard to read display with no lights send small letters
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Would like frig to get colder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beverages don’t get cold enough for our liking....
No, I would not recommend this to a friend- Cons mentioned:Noise
Rated 1 out of 5 stars
Too loud, water dispenser leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud, water dispenser leaks and the stainless Steel surface is difficult to keep clean after it has been clean. Surface also scratches very easy, we are not pleased with this purchase as our last one lasted 14 years!
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first refrigerator that was delivered didn't stay cold. The second one has been much better.
I would recommend this to a friendRated 2 out of 5 stars
Pretty, but broken.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the black stainless steel Samsung suite of kitchen appliance. The display on the fridge stopped working less than 2 weeks in. Best Buy brought me another. The second fridge's touch display stopped, along with the freezer at 30'days in. This model was made on a Friday at 5pm or Monday at 8am. Upgrade to the French doors. I love it so far
No, I would not recommend this to a friendRated 3 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had another drawer it only came with 2 and I thought it was going to have 3drawers
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Good buy for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, sub zero freezer. Already, need a repair on the ice maker. Otherwise good product.
I would recommend this to a friend





