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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.4 out of 5 stars with 2337 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the spaciousness, price, and ice maker of the 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator. Many customers mentioned that it is a great value for the price and that the ice maker works quickly and efficiently. Some customers also appreciated the fingerprint-resistant finish and the sleek design of the refrigerator. However, a few customers did mention some drawbacks, such as the noise level, the lack of a light above the ice/water dispenser, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,337 reviews
  • Cons mentioned:
    No light

    Rated 3 out of 5 stars

    Nice basic fridge-lacks light and small drawer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the appearance of the refrigerator, but I was bummed to discover it doesn't have a light on the ice/water dispenser and there is no smaller drawer in the fridge where I would normally store lunch meat and cheese. Other than that it is a fairly nice appliance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love this fridge but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole design of fridge is excellent, from the glass shelves in both the fridge side and the freezer side (which is hard to find) to energy efficiency and the lighting and the chime when my kids stand with doors open for too long (and still can't find anything they want) but..... the finger prints drive me nuts, I can't deal.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    Went out after less than a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator stopped keeping cold almost 1 year to the date. It also statted making an extremely loud vibrating noise. I have contacted both Best Buy's Geek Squad since I purchased a 3 year protection plan from them, they referred me to Samsung since it was still under manufacturer warranty. And it has been 2 weeks of back and forth frustration and nobody has fixed or replaced our refrigerator yet. 2 weeks without a working fridge during a pandemic. What a nightmare.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I recently purchased this and love the room and lighting it offers!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent fridge for the price and recommend for any house or flip project.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Refigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with a good price. It’s was worth the wait.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great refrigerator. My only complaint is the refrigerator side doesn't keep things as cold as I would like it to. Think if I have it turned up all the way it should practically freeze. Other than that its a great refrigerator. Very spacious and u cannot beat the crushed ice. Water isn't very cold either

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Samsung black stainless steel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok refrigerator for the price .This refrigerator is on the darker side of black stainless steel. Only 3 stars because some of the black stainless steel began to chip away shortly after purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Really nice refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I have ice all the time and my water comes out nice and cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the no finger prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great frig in loops and size. It really helps keep it organized. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on some awesome appliances. Way better than other stores..

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space, quality ice maker, and less waste on water bottles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best refrigerator I’ve had! Has a lot of space and love the look!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the purchase. It is very spacious and the food is very easy to find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had since 7/27 so a couple weeks. Had major problems with the original one (exact same). Had for 5 months and 4 times had issues. Water somehow was freezing on bottom inside freezer. Also 1st call out they had to replace a part because freezer stopped cooling.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Side-by-Side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS FRIDGE! I have wanted a refrigerator like this for as long as I can remember!! I love having ice in my cup without having to open a door. And I am a Samsung girl. the stainless is very easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great value, great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good,. Cannot complaint. Quiet, good looking and delivers.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    love my new applicances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and it is so quiet. It was so easy to install and easy to keep clean

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    not only is there exterior damage, it doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this fridge yesterday, I didn't notice the small dings on the front of the door at the time. BUT I SEE THEM NOW. Additionally the refrigerator section is not cooling. Temperature in the fridge is 48 degrees, I've had this fridge for 1 day. I select coolest temp for the fridge, after an hour at so it reverts to one of the warmer settings. I've been on the phone with Samsung and they had me "reset" the computer but the problem still exists. I've called best buy support and the hold time is more than 1/2 hour but the still don't pick up. Great way to spend $1200, I'm going to call my CC company, file a claim and leave this piece of junk on the sidewalk.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ianhmb, I'll love to help you here, the recommended temperature, for the refrigerator compartment, is 38°F and -2°F for the freezer compartment. It will take up to 24-48 hours until the refrigerator cools down completely. Also, Follow the steps on this link (https://bit.ly/2mSEoaV) to get your refrigerator cooling. Lastly, Here's a video (https://bit.ly/2mrrZds) with additional information on improving your cooling performance.
      ^Lizzette Samsung

  • Rated 4 out of 5 stars

    It works great, I wish I had a little more room

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, I wish I had a little more room. I got a very good price on this refrigerator, and it does everything I wished For it to do, with the exception that I wish it had either a little more room or an easier way to organize all my bottles

    I would recommend this to a friend