Customer Ratings & Reviews
- Model:
- RF263BEAESP
- SKU:
- 5975065
Rating by feature
- Storage Capacity
Rating 3.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 2.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.
This summary was generated by AI based on customer reviews.
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The perceived size is a little misleading. If you put all the "gallon" products in the door it becomes difficult to view all "smaller" items on shelves
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Meow,
Thank you for giving us honest feedback about the Samsung refrigerator. Your feedback about the space inside the Samsung refrigerator is appreciated. Right now, we are continuously working to improve our Samsung products.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144391461
^Rainly
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best refrigerator ive ever had in my life
I would recommend this to a friendSleek & Spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chose this unit in BLACK - while it looks great when polished, every fingerprint shows. The fridge is very roomy inside, but I would like to have had a little more flexibility with shelf positioning - only one small area tall enough to store 2-liters or Milk containers. There is a door space large enough for gallons, but I can't get accustomed to beverages in the door. Love the way the ice & water functions work - very smooth and quiet with a nice, easy-touch key-pad.
I would recommend this to a friend- Pros mentioned:Design
Best frig for money wife likes it..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good frig for money!! Quality and workmanship very good!! Wife wanted it looked nice!
I would recommend this to a friend Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy to purchase this product. Is was on sale.
I would recommend this to a friendGreat Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always loved Samsung products, very outstanding technology.
I would recommend this to a friendGreat!! French Door Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, easy to use and great French Door Refrigerator
I would recommend this to a friendGreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great, looks great, easy access, humidity drawers really work
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this proudct ! I will wish have bigger space !!
I would recommend this to a friendbest name brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Polite greeting great maker great price great service
I would recommend this to a friendgreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, looks good and works like a charm.
I would recommend this to a friendGreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just reviewing to get my bonus points! Everything I ever wanted
I would recommend this to a friendSmall shelves
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For being a larger fridge space I was disappointed that the shelves and compartments are shorter. Taller items only fit on one spot.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Momofminions,
Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the refrigerator's freezer drawer doesn't meet your expectation. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
You may check the dimensions of this product by clicking the link below: See page 8.
https://downloadcenter.samsung.com/content/UM/201904/20190418151648884/DA68-02601A-16_181008.pdf
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF263BEAESG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144418537
Thank you for choosing Samsung. Have a great day.
-Trisha-
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge/ freezer and quiet although water dispenses slowly
I would recommend this to a friendgreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great had all the features we wanted and it was well priced.
I would recommend this to a friendLooks Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent and it also makes my kitchen look great!
I would recommend this to a friendawesome fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price with gret options. I love the middle tray. Lots of room
I would recommend this to a friendgreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase, refrigerator is very nice.
I would recommend this to a friendGreat fridge great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient. Now give me my best rewards points
I would recommend this to a friendgreat fridge with nice features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like this fridge and it was great on the price as well.
I would recommend this to a friend