Customer Ratings & Reviews

Lots of room in this fridge; very convenient storage. Also very quiet.

I like this refrigerator. It has a lot of features. One thing I particularly like is the filter is down where I can easily reach it. It has fast freeze and fast cool, which is handy if you are adding several items and have the doors open more. The finish is really good with no fingerprints visible.

I have had my fridge for almost 2 week now and it is a hit in my new remodeled kitchen. I found that my husband now drinks more water due to the crushed ice option and filtered water. We are in love love love with it. The inside is so big, I am still trying to figure out what to purchase to go into my freezer since we are vegetarians and do not eat meat.

Avoid Samsung refrigerators at all costs. They have huge issues with their ice maker performance, which then cause downstream impact on the remainder of the refrigerator operations. Do a web search for "Samsung refrigerators class action" for more information. We attempted to get our ice maker on this Samsung refrigerator repaired, and went through our Geek Squad service plan to schedule the repair. The repair order was outsourced to a local repair shop (who were difficult to work with at best, and downright belligerent at worst). They came out multiple times to fix the refrigerator and left it in worse shape than it was in when they arrived. In the end, Geek Squad Special Forces were willing to consider the unit 'totalled' and are arranging for us to receive compensation for a replacement unit. Please strongly consider avoiding this, as well as any, Samsung refrigerator

I love this fridge. My only complaint is the shelves inside are not tall enough. I have to lay milk and salad dressings down on their sides because it's too tall to stand up.

So I bought this refrigerator and once they delivered it the touch pad was not working, I felt sorry for the delivery guys Gavin came up some flight of stairs so I told them I can wait for them to send a service guy. The service guy came and spend 10 minutes and told me a wire is broken, I called bestbuy and they recommended me call Samsung since I have warranty. Samsung service guy came and they could not repair it and recommend and exchange or refund. The manager at the store originally don't want to do an exchange due to the price I paid for it. So now I am waiting to see if they will now exchange it when contacted by Samsung.

The refrigerator is beautiful, I love how the lights are built into the fridge so that it gives more room. I love the freezer on the bottom with 2 drawers. I was afraid it wouldn't suit my family, but it is way better than I thought.

Employee was very knowledgeable and helpful in determining best equipment (Samsung TV; Samsung DVD player equipped for Netflix viewing, and a Sony DVD player) for our needs while considering overall costs. As a consumer I appreciate quality and the fact that Best Buy employs and continues to maintains adequate staff to assist their customers.

This fridge is 3 years old and every shelf is ripping off the hinges. They started coming out of place the first month. Now they are all just completely ruined. I reached out to an uncaring customer support who will do nothing to fix the issue other than asking me for $71 per shelf. That is crazy. I can get a new fridge before I can replace the plastic side shelves in it. This company does not care about its customers. But another brand with better shelves.

Love the fridge and it’s features. Can’t believe that something this nice doesn’t have something as simple as a drip tray for the water dispenser in the door though.

Not a problem with the fridge making a noise, things happen, it was the horrible customer service we received after the fact. Can't get through to anyone on the phone, communication between their staff is horrible. We ended up having them take the fridge back and we purchased one elsewhere. Bought "local." Too long to explain, not worth my time. Will never buy from Best Buy again due to this.

I would recommend this fridge. It has a lot of space.

Never have any doubts when it comes to Samsung products and this did not disappoint. Not the entry level fridge but it was worth the extra money for the ice dispenser. Great overall value.

Great buy and great quality! You can't beat the price !!!

I love the design of the interior of my French door refrigerator. The only criticism I have is that the doors do not swing shut. You have to remember to fully push the door to close. First time we've had a French door. I love the freezer design space. The LED read-out on the outside door panel is great. Also, Best Buy has excellent customer service.

I absolutely love my fridge. It is very spacious .

Several issues with the Ice maker. There appears to be a suit on this issue that is in arbitration. Door storage compartments are cracking and falling apart. I cannot recommend this refrigerator and would advise that if you are looking for a French Door refrigerator, you should consider a different brand.

Looks nice, alot of room, very quiet, I will recommend to aFriend

The color. The space . Everything is just what I've wanted

I was reluctant at first to purchase this refrigerator, since I had read so many negative reports, but so far none of the complaints have come to pass. The refrigerator seems to be running as planed. I've had it a few weeks now with no complaints.