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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4527 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 2.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,527 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to anyone. It is a great refrigerator. A lot of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge with great space with 10 yr warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, no problems yet and we have been using it for more than year now. In the past we had many issues with side by side but this time it came with a 10 year warranty sticker which gave us confident before buying. Again, great fridge with great space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have any doubts when it comes to Samsung products and this did not disappoint. Not the entry level fridge but it was worth the extra money for the ice dispenser. Great overall value.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Function, value, and a great design are the features of a quality appliance! We're so glad you never doubted us, Lvjps! Thanks for your outstanding loyalty. ^Mae Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room and space in this fridge. Goes great with the house

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this fridge, very spacious for big families.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too many issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several issues with the Ice maker. There appears to be a suit on this issue that is in arbitration. Door storage compartments are cracking and falling apart. I cannot recommend this refrigerator and would advise that if you are looking for a French Door refrigerator, you should consider a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this fridge. It has a lot of space.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Noise

    Rated 1 out of 5 stars

    Fridge was squeaking and customer service issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a problem with the fridge making a noise, things happen, it was the horrible customer service we received after the fact. Can't get through to anyone on the phone, communication between their staff is horrible. We ended up having them take the fridge back and we purchased one elsewhere. Bought "local." Too long to explain, not worth my time. Will never buy from Best Buy again due to this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my fridge for almost 2 week now and it is a hit in my new remodeled kitchen. I found that my husband now drinks more water due to the crushed ice option and filtered water. We are in love love love with it. The inside is so big, I am still trying to figure out what to purchase to go into my freezer since we are vegetarians and do not eat meat.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    went right to work - no worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Wish the ice would come out faster but can't have everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality TV and replacement DVD players for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee was very knowledgeable and helpful in determining best equipment (Samsung TV; Samsung DVD player equipped for Netflix viewing, and a Sony DVD player) for our needs while considering overall costs. As a consumer I appreciate quality and the fact that Best Buy employs and continues to maintains adequate staff to assist their customers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    looks great door storage is very narrow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good, storage in door is VERY narrow around ice chute, would have loved if it had soda can storage area, shows EVERY fingerprint

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge has a lot of great options!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, got it after ours broke so couldn't wait for better sale prices but has great features and great ratings! Need to get used to fingerprints or find a better polish :)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French Door Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant at first to purchase this refrigerator, since I had read so many negative reports, but so far none of the complaints have come to pass. The refrigerator seems to be running as planed. I've had it a few weeks now with no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room in this fridge; very convenient storage. Also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my fridge. It is very spacious .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and great quality! You can't beat the price !!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tough pad is not working after being delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this refrigerator and once they delivered it the touch pad was not working, I felt sorry for the delivery guys Gavin came up some flight of stairs so I told them I can wait for them to send a service guy. The service guy came and spend 10 minutes and told me a wire is broken, I called bestbuy and they recommended me call Samsung since I have warranty. Samsung service guy came and they could not repair it and recommend and exchange or refund. The manager at the store originally don't want to do an exchange due to the price I paid for it. So now I am waiting to see if they will now exchange it when contacted by Samsung.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    overall good fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. My only complaint is the shelves inside are not tall enough. I have to lay milk and salad dressings down on their sides because it's too tall to stand up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful and spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful, I love how the lights are built into the fridge so that it gives more room. I love the freezer on the bottom with 2 drawers. I was afraid it wouldn't suit my family, but it is way better than I thought.

    I would recommend this to a friend
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