Customer Ratings & Reviews
- Model:
- RF263BEAESP
- SKU:
- 5975065
Rating by feature
- Storage Capacity
Rating 3.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 2.3 out of 5 stars
Customers are saying
Customers admire the 24.6 Cu. Ft. French Door Refrigerator for its ample storage space, overall performance, and quiet operation. Many appreciate its size, design, temperature control, and lighting. However, some customers have expressed concerns about the ice maker's reliability and the refrigerator's resistance to fingerprints.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Don't recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this fridge. For the size, it is super small inside. The ice maker is terrible, ice is always stuck together and it is in the fridge so it takes up like 20% of my food space, also the door space. I can't fit all my condiments. I wish I could return it!
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am sorry to hear that you are dissatisfied with your Samsung refrigerator. You are a valued customer and your experience matters to us. We are continually improving our products and services. I am including a link to a troubleshooting guide to support your concerns on the ice being stuck together (https://bit.ly/3rFBFAd). For more assistance, please reach out to our support team on Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. When you contact us please be sure to include ticket number (1143133444) to help us pull up your information. We thank you for choosing Samsung for your home. ^Lena
LOVE this refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful refrigerator! We ordered the black stainless set for our new home, and I wouldn't have picked anything else! They look great, there is plenty of room for all our groceries and leftovers, and we love the in door ice and water dispensers!
I would recommend this to a friendsuch a great fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Girlfriend & I were looking for a new Refrigerator for months. We chose this one as it was very big for a 5 person household. Love it. Would highly recommend. some cool features on it but this is a winner for the price & for what we were looking for.
I would recommend this to a friendGreat unit
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. Only give 4 stars because we had one warranty issue with the ice maker but after it was corrected, it’s been perfect.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there, Robb. Samsung is happy to hear that you've had a positive experience with this refrigerator. ^Lo
We Had to Make it Fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful fridge we got a great open-box deal on. However, when they delivered it and went to install, it didn't quite fit in the space. The delivery guys said all we had to do was shave off a tiny corner of our counter and it would fit perfectly. That was a lie. We ended up having to shave off 1/2 inch of counter top. They shouldn't have told us that if they didn't actually know for sure. Didn't appreciate the misleading.
I would recommend this to a friend- Pros mentioned:Adjustable shelves
Terrific!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is extremely well-designed. The doors close independently (not like some crew cabs on trucks that require one door to close before the other). It has various temperature controls and an area where you can keep food that you want at a different temperature. It has adjustable shelves that can be customized so that one can put in gallons of milk or other taller items. Overall, VERY satisfied. It is a heavy beast, however, so plan accordingly.
I would recommend this to a friend Beautiful Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge for a new house we are building. I have not got it installed yet, however I am happy with my purchase. I hope it lasts for years.
I would recommend this to a friendGreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung is working great and looks great too I also like the fact that it has a 10 year warranty on the compressor. The delivery and install were excellent as well both guys were very professional especially the lead person
I would recommend this to a friendWhat can say
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can you say about Samsung they have definitely improved in all areas of innovation style and functionality. I bought this refrigerator recently got a great deal at Best Buy. I would buy it again and recommend to all friends and family
I would recommend this to a friendGreat, versatile fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this fridge! The door shelf capacity is tremendous and the versatility of the fridge shelves is a huge benefit. Ice maker storage feels small but works well.
I would recommend this to a friend- Pros mentioned:Design
Excellent Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Love it. Buy it if you need a new fridge.
I would recommend this to a friend - Pros mentioned:SpaciousCons mentioned:Noise
Very nice addition to our kitchen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room and very nice looking. It does make some loud cracking and popping noises but overall very pleased.
I would recommend this to a friend Love the new Fridge, more room and very stylish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, it is working very well. there is a lot of space in the freezer part. The top part has a lot a versatility with the shelves and how they fold up. The doors have a good amount of space and the water / ice maker is a plus.
No, I would not recommend this to a friendLove this refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure I would like the freezer on the bottom - but it's actually easier to find items than when I had a side by side. The inside is pretty roomy, but I wasn't crazy about the door storage. Had to choose between my drinks (milk/juice) on door and my condiments. Over all, I'm very happy with the refrigerator though!
I would recommend this to a friendGreat features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that it has a large 10 year warranty sticker on the front right door that cannot be removed.
I would recommend this to a friendAbsolutely fabulous product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the refrigerator because my existing one is almost 30 years old. I love the look of the new one and it works great. The folks who delivered it were very nice and did a great job hooking everthing up into a working condition. I am sold on the Samsung products. I hope they last 30 years also.
I would recommend this to a friendGreat fridge for smaller space.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed smaller fridge to fit our space. Black stainless was a must. The Samsung was one of very few offered in black stainless that included ice maker.
I would recommend this to a friendGreat refrigerador
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good good good very good very good very good very good very good very good very good very good very good very good very good very good vey good very good
I would recommend this to a friend- Cons mentioned:Ice maker
nice looking fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fridge but water dispenser drips. the door was replaced new door is alittle better, but for the price I expect it to work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimN,
We appreciate you giving us a review about the Samsung refrigerator. We apologize for the inconvenience since the water dispenser is dripping.
To help you with this, I will provide you with a link that indicates the troubleshooting if the water is dripping from the dispenser.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF263BEAESR/AA.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144413384
^Rainly
Super look refrigerator but leaves finger print!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator. It goes well with my appliances. It functions well. Only negative is that is not safe from finger print. So you have to clean it often!
I would recommend this to a friend