Customer Ratings & Reviews

Great young man installed. Best Buy is really messing up by not answering their own phones in Springfield. I spent way too much time tracking down the rescheduled delivery. Sets the worker up for stress.

Love the new dishwasher! I almost didn’t buy due to the negative reviews about leaking in the back. Make sure you change out the brass fitting to the plastic fitting and don’t forget the bushing!

Pleased with all the new tech in this device. Best part is when the door opens automatically to help dry dishes!

This is a great machine but I don’t like the spacing in the racks. I didn’t think to check that before it was installed

So far so good. I'm very happy with my purchase. Very quiet and does a good job cleaning clothes and washing rugs

Extremely quiet. I forget it’s running sometimes. Drying is the only lacking part but it’s not a deal breaker considering how little noise it produces.

This is most incompetent customer service we have ever experienced from any company, anywhere, at any time. These bozos have invented new ways to screw up a relatively simple transaction by rolling my new dishwasher across our kitchen floor and running into our kitchen island. The management and leadership of this company is asleep at the switch, and could care less about how customers are treated. This attitude will eventually destroy what is left of the company. Too bad, but richly deserved. It actually is a challenge to maintain this level of value-less service.

Great product, I've owned many dishwasher's , and after experiencing them all for many years , I love all the settings and updates that Samsung delivers.

Works great! The silverware drawer makes so much more sense and gives so much more space

Great machine. Would definitely purchase this dishwasher again

We are very happy with our dishwasher. The complications getting it is another thing.

Had to replace for a new one 3 days after getting it has piece broke on first wash but other than that had worked good

Really quiet, but found out it doesn’t have a heating element, but it does what it needs to do.

I've had this dishwasher for a few months now and have no complaints. The auto release is great, dishes always dry in the morning.

My samsung dishwasher is soooo Quiet...Im loving it!!

Love the Samsung dishwasher, color is amazing Very quite n efficient.

Best Buy team was very professional in the way they very carefully brought the appliance into the house. They clearly explained everything about the appliance. They cleared away all the packing material. We were very pleased with them.

The dishwasher is great. Very quiet and cleans well. The installation was the WORST customer experience in my life. So bad that it will probably keep us from every shopping at Best Buy.

Excellent product other than the dishes don’t dry completely

This dishwasher is a hunk of junk. One star because I have to and because it is as quiet as it says it is. It immediately started to fall apart. The top rack is supposed to be adjustable height, but one side of it will not stay up no matter what. The washer blade falls off several times a week. The tines that separate dishes on the bottom rack are loose and fall over. The racks and materials are cheap and break and bend quickly. I wish I had picked something else.