Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 6329899
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.
This summary was generated by AI based on customer reviews.
Samsung - Linear Wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far very happy with the product. BestBuy service has been excellent!
I would recommend this to a friendGreat and clean design!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung always seem to be ahead of everyone else in terms of design efficiency and price ! I love these appliances!
I would recommend this to a friend- Cons mentioned:Reliability
Not good! Dont buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to be serviced twice in the first year. The bottom "power wall" breaks easily making it not clean the bottom rack at all and teeth on top rack also break easily
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Yelper2020,
Thank you for your insight about our Samsung dishwasher, We apologize for the unpleasant experience. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
To better assist you on this feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144824899) and it will help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
- Cons mentioned:Reliability
THIS SUCKS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked for 3 days!!! It took a week for a "repair" person who did NOT show up on the scheduled day, but called the following day when I was on my way out of state! My son met them and they couldn't get it to work either so he said he would put in for a replacement. TWO weeks have now passed and I don't even see a replacement order in the system!!! AND now it's too late to return it!!! I am NEVER buying from here again unless they can make this right before I leave again.
No, I would not recommend this to a friend Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous addition to our new kitchen. Works great
I would recommend this to a friend- Cons mentioned:Reliability
Many issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re on our third one because of so many issues… I recommend going with another brand, or at least another model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AmyG,
We want to speak with you directly to provide a better option for the dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146013809) to help our team pull up your information when you message us.
Have a great day.
-John
Great dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so sweet....if it could it would try to load its self!
I would recommend this to a friendEhhh Average dishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I like features, outside design and how quiet it is however it does not have enough parts on the lower rack to hold large load of dishes. It’s also horrible at drying plastics and does not have a long dry time. Definitely could be better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with us, AADLG. ^Lo
Dishwasher
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the appliance. I am satisfied with the overall experience.
I would recommend this to a friendBroke after 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after only 2 years. First, the detergent door quit opening. Now, it keeps tripping the breaker on the gfci outlet. Repair tech said either take the gfci out of the kitchen or replace the dishwasher. It was never very good at cleaning dishes anyway.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to ensure your dishwasher always functions at its best, Michael. Let's help you.
We recommend following the resources below to rectify your dishwasher's concerns. Please browse the hyperlink and watch the embedded video (See hyperlink "load your dishwasher") for tips.
Detergent does not dispense or dissolve in the Samsung dishwasher (See Step 4: Check for obstructions):
https://www.samsung.com/us/support/troubleshooting/TSG01000970/
Dishwasher cycle ends before dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149908862, to help our team locate your information when you message us.
Have a great day.
-John
Works good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now if you have a hard wire hookup as I did tends to be in older homes the installer will ask you to put in a plug outlet you tell them to wire it up like the one they took out and they will do it.
I would recommend this to a friendIt’s so pretty I can’t stop looking It
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Samsung dishwasher seems to be doing great just using on express wash but I also prefer the normal wash to buff and happy with using express wash for everything
I would recommend this to a friend- Cons mentioned:Reliability
Lasted 1 Year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 1 year before it broke, would no longer drain nothing clogging it. Wasn’t covered under warranty, if you do purchase get the additional warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Adrian,
We understand how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that is not draining; kindly click the embedded words.
Samsung dishwasher is not draining.
https://www.samsung.com/us/support/troubleshooting/TSG01001363/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147804005) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good product very reliable for your house
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and looks great. Had only one issue with the screw that raises and lowers the back leg...it stripped.
I would recommend this to a friendDishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t review this dishwasher just yet since it hasn’t been installed
No, I would not recommend this to a friendSuper Quiet!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - Linear Wash 24" is so quiet, I can't even tell that it's running. With the third rack on top for silverware you can fit so much other dishes in the dishwasher.
I would recommend this to a friendBestbuy experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is of superior quality ! The service provided by Bestbuy from installation to removal of the old appliance was exceptional and very professional.
I would recommend this to a friendRuns quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the read out of timer and that it opens when cycle is completed.
I would recommend this to a friendBrand response from Samsung
Posted .It's great to hear that you've found the perfect dishwasher for you, Dans. Thank you for being the best part of Samsung. ^Lo
Recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. I was skeptical that it would keep everything dry without a heating element, but it does well, even on the top rack. I recommend the rinse aid to help.
I would recommend this to a friend