Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 6329899
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.
This summary was generated by AI based on customer reviews.
Dependable Appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved the customer service that guys provided for me, love my dishwasher. I’m hooked on Samsung appliances
I would recommend this to a friendHUGE MISTAKE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this at all. Barely lasted a year. Read the reviews from other stores on this product. Dishwasher leaked all over my floor and never really cleaned the dishes. The service from Samsung is horrible. Did nothing to help and blamed the dishwasher leaking on the install. It was installed by a Top notch plumber and this product seems to have this issue all the time. Maybe everyone is just installing them incorrectly, or maybe the product is inferior. I have been a life long Samsung enthusiast but after this and after seeing how terrible the service is I'll be buying a different name brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to inspire you to enjoy washing the dishes, Dyson. Let's go ahead and help you with your dishwasher.
We suggest referring to the resources below for guidance on addressing a leaking dishwasher while not cleaning the dishes.
The dishwasher is visibly leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Food particles on dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147037890, to help our team pull up your information when you message us.
Have a great day.
-John
Not impressed with samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought a Samsung brand would be much better than this. I don't think it cleans as well as it should
No, I would not recommend this to a friendBrand response from Samsung
Posted .We can feel how important it is for you to have clean dishes at home for your peace of mind, CarolO. Let's get the information you need to get the best results after each cycle.
The link below will help ensure your dishes are sparkly clean after using the dishwasher. Please follow the instructions, select the scenario that fits your situation, and get additional information by checking the hyperlinks.
Dishes are not clean:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146817472) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Quite
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great dishwasher once you figure it out...not hard to do
No, I would not recommend this to a friendMr Mike
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and price. Good Financing Good selection
I would recommend this to a friendRuns quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had no issues with our new Samsung Dishwasher and it's very quiet.
I would recommend this to a friendDelivery problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst delivery service. One of the delivery team member was rude, unprofessional, discriminatory, and non cooperative.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to give feedback about your overall experience with the service and attitude of the delivery staff.
Have a great day.
-John
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my mother for Mother’s Day and she loves it! She loves how the dishwasher sings to her. It is very easy to install and use. Dishes come out fantastic.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door opens on its own before it is dry leaving dishes wet
I would recommend this to a friendSuper quiet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dishwasher. Had it for 6 months with no issues. Super quiet.
I would recommend this to a friendLove Samsung products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! You can connect it to your Wi-Fi.
I would recommend this to a friendVery happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, very knowledgeable and helpful, from the store to the tech that installed the dishwasher. Installation was on time.
I would recommend this to a friendQuiet and spacious dishwasher!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans our dishes well and is extremely quiet. Being able to create more space with removable sections is helpful with different dish loads. A bit expensive but worth it for us.
I would recommend this to a friendBrand response from Samsung
Posted .I completely agree, SJPARK! I absolutely love the versatility of this dishwasher. Thanks for being the best part of Samsung. ^Jecca
Disappointed in construction/design and experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Linear wash mechanism broke 4 months after install. No kids in house, no utensils that fell down, etc. just broke...plastic pieces in critical joints/areas. Samsung arranged repair, and on day of repair (without telling me), decided to “replace unit” vs repair, turning it back over to Best Buy to replace/reinstall. It took 2 months to get it installed initially, so I am very excited to see how this goes IF they have the same model available. If they don’t, then my entire suite of appliances no longer match each other. Pretty disappointed all the way around.
No, I would not recommend this to a friend- Pros mentioned:Noise level
Great Product! Would buy again
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE this dishwasher! We were looking one b/c ours died. It is so quiet. Sometimes have to make sure running. I love it. We have a Samsung Fridge & washer And dryer and plan on buying a Samsung Stove, soon as well. Never had any issues with any of them. Thank you
I would recommend this to a friend - Cons mentioned:Reliability
If i could gove ZERO stars, I would.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had two, both stopped working about a month after install.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Melissa, a working dishwasher, is needed to clean your dishes. Let's get this back up and running.
We recommend checking the troubleshooting link below for assistance if your dishwasher has stopped working. Please click on the embedded word.
Samsung dishwasher does not start or fill with water
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148872460) to help our team pull up your information.
Have a great day.
^Camille
Smart fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge in regards to space and features, the display is beautiful and helpful. I already added a shopping list and accessed it on my cell phone at the store
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part it is all around a nice product.
I would recommend this to a friendPretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cleans well but does not have any heater for drying
I would recommend this to a friendGood I cannot complain it was fair price, dependab
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good I cannot complain it was fair price, dependable!
I would recommend this to a friend