Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 6329899
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.
This summary was generated by AI based on customer reviews.
looks great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fingerprint resistant is a plus. very nice dishwasher.
I would recommend this to a friend- Cons mentioned:Reliability
Second Samsung And It Failed Also
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher was the replacement for the first one that broke. This one broke within a year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ToddL, we're saddened by the condition of your dishwasher. Please provide more details on what is happening with your dishwasher so that we can provide the necessary support.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147024067, to help our team pull up your information when you message us.
Have a great day.
-John
Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally I got the dishwasher. I never had before. It’s the best.
I would recommend this to a friendAwesome
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher not only looks great, it functions great. Love using it.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just like described. Can not even hear when it is on.
I would recommend this to a friendSamsung dishwawher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They brought the dishwasher on Tuesday, and we installed today. Ran an empty load on the 60 min cycle. The main thing I noticed was water spots all over the dishwasher. Loaded the dishwasher this evening, and tried to change the cycle to auto. None of the buttons worked! Powered off, changes, buttons, nothing worked. The dishwasher would not even start! We bought a Samsung refrigerator, and not happy with that, so not sure why we bought a Samsung dishwasher! Samsung TV's. etc. are great, but I am not impressed with Samsung appliances! We will be calling Best Buy tomorrow to return this to the store and buy the KitchenAid I originally wanted! So disappointed in this dishwasher!
No, I would not recommend this to a friendSolid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy the wifi and full home samsung connectivity
I would recommend this to a friend- Cons mentioned:Reliability
Samsung Dishwasher - Bad Experience
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher in June 2021 for just under $500 and it no longer works requiring a visit by a service repair person at a cost of ~ $300
No, I would not recommend this to a friend Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was simple and the warehouse pickup was easy.
I would recommend this to a friendDishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good, luck nice, ease to clean, nice color, exselent wash
I would recommend this to a friendKnown issue with door release - Samsung disappoint
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for a seasonal home. According to the unit it ran 35 cycles before the auto release door feature broke. A known issue if you look at Samsung community - because a seasonal home it broke 5 months outside of warranty - Samsung will not ship me the $20 part they will only accept sending a $300 service reapair (but the part will be free)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
I understand your frustration and can appreciate the challenges you're facing with your Samsung dishwasher at your seasonal home. Let us help you.
I have shared the website of our authorized distributor for parts and accessories below. Please visit the link to check on the availability of a compatible part for your dishwasher model.
https://samsungparts.com/pages/supports
We would love to speak to you directly as well about your experience and determine what steps can be taken to help with your dishwasher model:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147349658 to help our team pull up your information.
Leo
It’s a very good dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very quite, and so far very reliable. Works great for the family
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. No issues so far. Time will tell. Recommend
I would recommend this to a friendDishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase the set back on March. Would recommended to everyone.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and style of this dishwasher. The silverware drawer is great.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to hear that you've found the perfect dishwasher for your household. ^Lo
- Pros mentioned:Third rack
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Does what it is supposed to do. Has a cool third rack up top for utensils and smaller items. Looks sharp. Overall I'm happy.
I would recommend this to a friend Disappointed with Samsung and Best Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the product on Jan 30, 2022. Delivered one month later. Then a few months later had to get it repaired due to the nozzle problems. Now the machine is dead at the one year mark. Not dispensing any detergent from the dispenser. Extremely disappointed that we now have box unable to function. During the same period (Jan 2022) we upgraded all our appliances to Samsung. They had to replace the microwave after a few days. Next it was the gas range, leaking with defective burner. This cannot be real.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, LeroyM.
We want you to be able to enjoy using your Samsung appliances for years to come.
This guide will take you through some key elements to check and follow, such as putting the correct amount of detergent in the dispenser, increasing the water temperature, and checking for obstructions if your dishwasher does not dispense.
Detergent does not dispense or dissolve in Samsung dishwasher:
https://www.samsung.com/us/support/troubleshooting/TSG01000970/
To get the best performance out of your dishwasher, it’s important to use the correct detergent and rinse aid.
How to use dishwasher detergent and rinse aid in your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00066253/
You can also check the water requirements for your dishwasher to make sure you are using the correct temperature and pressure.
Samsung dishwasher water supply requirements:
https://www.samsung.com/us/support/answer/ANS00080767/
Please contact your gas provider or local fire department and follow their directions on the next steps to take if there is a gas leak in your range.
You may also visit this link (Gas smell from Samsung range) for more details.
https://www.samsung.com/us/support/troubleshooting/TSG01001945/
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145653179) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
Awesome dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool dishwasher, the top shelf makes cleaning the utensils easy too.
I would recommend this to a friendBeautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge, it works beautifully and is as described.
I would recommend this to a friendVery quite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is beautiful. Operates very quite. Very easy to operate.
I would recommend this to a friend